Adobe Community: Message List - Installation - stuck on initializing

Re: Installation - stuck on initializing

forums_noreply@adobe.com — Fri, 01 Aug 2014 16:25:18 GMT

Awesome! Glad you're on your way. Have fun with it and thanks for using Reflow!

Chris

Re: Installation - stuck on initializing

forums_noreply@adobe.com — Fri, 01 Aug 2014 08:45:10 GMT

Brilliant - installing Creative Cloud worked. All apps previously installed via disk.

Thanks,

Re: Installation - stuck on initializing

forums_noreply@adobe.com — Thu, 31 Jul 2014 23:53:44 GMT

Sorry you are having problems. Is this on mac or windows? Is it downloading from creative cloud correctly or is it not even getting that far? Are you using the latest version of the creative cloud app. It should be Version 1.7.1.418 released on 7/24/2014. Are you able to install other apps from the creative cloud app?

Hopefully we can get you unstuck,

Chris

Installation - stuck on initializing

forums_noreply@adobe.com — Thu, 31 Jul 2014 14:06:20 GMT

Can't seem to get it to install, get as far as 'initializing installer' but progress bar just sticks there. Have tried restarting computer and trying again. Doesn't even let me cancel it, becomes non-responsive?