Adobe Community: Message List - Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

Re: Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

forums_noreply@adobe.com — Mon, 25 Aug 2014 15:14:41 GMT

I have to ask why you are creating webhelp and then using the WebHelp to CHM converter rather than just getting Rh to generate a CHM in the first place?

WebHelp links have a different format so that will likely be behind your problem.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Re: Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

forums_noreply@adobe.com — Mon, 25 Aug 2014 07:58:21 GMT

HI,

Yes the error actually occurs when it is generated and i try to open it.

Regards,

dhm

Re: Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

forums_noreply@adobe.com — Mon, 25 Aug 2014 07:57:18 GMT

HI,

Thanks for the response.

I am really tensed for the same...

Actually the error occurs in the following case:

1. I am creating a Parent folder in robohelp with the name ABC..

2. Next Under ABC i have created 2 separate folders say XYZ and EFG.

3. Under XYZ i have created various Topics say 2 or 3.

4. Under EFG i have created various Topics say 7 or 8.

5. Now, i have created a TOC with name for ABC (Parent Folder.)

6. Next i have dragged and dropped my two sub folders that i have created under ABC in Project Set up wizard that is XYZ and EFG, in order to generate the webhelp first and then the CHM file fo rthe same.

7. Webhelp is successfully getting generated.

8. But when i convert the Webhelp to CHM Converter, after few seconds the robohelp gets halt and it shuts up the robohelp, showing a message dialog box that the Adobe Robohelp 11 is Troubleshooting for the error, the Windows manager will get back to you..Someting like this, the .CHM file for the same gets generated on the described path, but when i click on it, it does not open and shows the error as "Cannot open file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm".

Please help me in sorting the above issue.

According to me:

I think i am Lacking in the two things:

1. How to link all the topics with the parent folder.

2. How to Merge the projects.

Can you please provide me the link where i can get tutorial to create a TOC for multiple files in a same TOC and to generate a chm for them.

Actually for single project folder i have worked successfully. But, its first time i have to create a chm with lot many sub folders in it, as like one create a book.

Please help

Thanks & Regards,

dhm

Re: Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

forums_noreply@adobe.com — Fri, 22 Aug 2014 15:55:59 GMT

Hi there

When exactly does this occur? Upon attempting to generate the CHM? Or does it happen after you generate and try to open it? And if so, how exactly are you trying to open it? (Double-clicking, Clicking the View button after it compiles, etc.)

Cheers... Rick

Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

forums_noreply@adobe.com — Fri, 22 Aug 2014 10:54:22 GMT

Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

Amy_Wong Woojin Debbie clawson mghalpin jwarren Jochem van Dieten Lee Design

Please help me in solving the same