Adobe Community: Message List - Serial Number

Re: Serial Number

forums_noreply@adobe.com — Thu, 04 Sep 2014 12:21:25 GMT

Hi Derrick,

BKBK is correct. You should post Master Collection queries in the relevant forums. Meanwhile, I have sent you a pm, with the requested information.

Hope this helps.

Regards,

Anit Kumar

Re: Serial Number

forums_noreply@adobe.com — Thu, 04 Sep 2014 12:11:29 GMT

Nano, nano! You landed on the wrong planet, mate. Navigate to the Adobe intergalactic forum and take the correct turn, likely towards Adobe Creative Cloud.

Serial Number

forums_noreply@adobe.com — Wed, 03 Sep 2014 22:34:49 GMT

I had the Master Collection 3 installed on an old laptop. I brought the software through my school's program. A few years after, I bought the MC 4 upgrade through my school. Since, I have had to purchase a new computer and I tried to install the MC4 upgrade. I can only use a trail version for 30 days because I need the MC 3 serial number which I cannot find.

Is there a way to retrieve the serial number associated with my account or Adobe ID? I have the serial number for the MC suite 4 but it will not activate unless I enter the MC suite 3 serial number. Hence, I can only use it on a trail basis for 30 days.

Thank you in advance.