Adobe Community: Message List - RoboHelp for HTML 9 - Problem with viewing .chm file on 64bit machine

Re: RoboHelp for HTML 9 - Problem with viewing .chm file on 64bit machine

forums_noreply@adobe.com — Tue, 16 Sep 2014 03:06:07 GMT

Generally, I've only ever seen the need to ensure the CHM is unblocked if it has been downloaded from the web. I could see where it could possibly occur if one moved the CHM from a network drive to a local drive, but I'm skeptical that would be required in that case.

Cheers... Rick

Re: RoboHelp for HTML 9 - Problem with viewing .chm file on 64bit machine

forums_noreply@adobe.com — Mon, 15 Sep 2014 12:11:04 GMT

This issue is normally related to opening a CHM which is stored on a network location. So please make sure that the CHM is saved on a local drive AND that the CHM is unblocked. (You do that in the file properties.)

Kind regards,

Willam

RoboHelp for HTML 9 - Problem with viewing .chm file on 64bit machine

forums_noreply@adobe.com — Mon, 15 Sep 2014 09:56:05 GMT

I am working with RoboHelp for HTML 9 on a 32 bit machine. Recently, we encountered problems when viewing a .chm file on a 64 bit machine. The TOC was fine, but the topics did not appear, only error message "Navigation of this web page cancelled". My compilation settings did not change since the last compilation some months ago. What happens?