Adobe Community: Message List - When I try printing from captivate it can be using the print widget or print from browser menu it only shows half a screen

Re: When I try printing from captivate it can be using the print widget or print from browser menu it only shows half a screen

forums_noreply@adobe.com — Tue, 21 Oct 2014 11:49:48 GMT

I'm having the same trouble - what was the chrome issue?! WHat was your workaround?

Thanks

Re: When I try printing from captivate it can be using the print widget or print from browser menu it only shows half a screen

forums_noreply@adobe.com — Wed, 08 Oct 2014 01:52:09 GMT

Worked out it was a Chrome issue and by coincidence my Internet Explorer was not working right. Was not actually a problem. works fine with Internet Explorer.

When I try printing from captivate it can be using the print widget or print from browser menu it only shows half a screen

forums_noreply@adobe.com — Mon, 29 Sep 2014 02:10:08 GMT

I am using Captivate 7. I need the user to be able to print the results. The certificates are not an option. They are too limited. When not published to HTML 5 I have a print widget. It only wants to print half a screen. If I publish to HTML 5 I can then user the browser file menu to print. However it still only displays half a screen. How can I fix this.

They need to be able to print the results page. I have included a sample using the login screen. Below you can see what I see on the browser printer screen

This is what it should have printed.

What is causing this? Can anyone help?