Need Help! Cannot get SourceControl3.1 to work correctly.

forums_noreply@adobe.com — Mon, 29 Sep 2014 13:16:03 GMT

We are using RH8. We have a project that needs updating to be current with newest software release. There is a project manager in the home office and a technical writer working remotely in another state. Our IT staff followed all the steps listed on setting up the SourceControl and this is what is occurring:

I've tried it both as file system and as full embedded database solution. For files based solution I did create a history path. This is what I was working on Friday. I had to set up another test machine here with RoboHelp in order to test it. Same problem. I can check out from either machine and checkin in. However the changes never get propagated to the other instance, even if you do a Get All.

Not sure if this is related, but the open project from Source Control does not work from within Robo Help 8 either. When I try to open a project that way, it just sits there on the open file dialog box. From what the tutorial showed, it should start downloading the files and then you select the project file to open.

Here's a sample screen shot.

I setup a brand new test database and project

This one is using embedded database, not stored as files.

Files are set to single checkout

I modified on one machine

Checked in ALL files

Open project on other machine and get all files

Changes not reflected

Forced Get All

Changes not reflected

Here it is in the project directory... note the mod dates... the file is not updated.

I would be so very grateful if someone could help figure out what is going on. Thank you in advance.

Stella

Adobe Community: Message List - Need Help! Cannot get SourceControl3.1 to work correctly.

Need Help! Cannot get SourceControl3.1 to work correctly.