Adobe Community: Message List - TOC generated from Robohelp 6 cannot be viewed in Internet Explorer 11

Re: TOC generated from Robohelp 6 cannot be viewed in Internet Explorer 11

forums_noreply@adobe.com — Thu, 09 Oct 2014 12:15:12 GMT

But this is only a solution for a single browser installation. All other readers will have the same issue. If you want to support IE11, the only real fix is to upgrade RH.

Kind regards,

Willam

Re: TOC generated from Robohelp 6 cannot be viewed in Internet Explorer 11

forums_noreply@adobe.com — Tue, 07 Oct 2014 04:02:27 GMT

Jeff,

I managed to solve the issue. It is a setting issue in IE. In IE, go to Tools > Compatibility View Settings > select the Display intranet sites in Compatibility View. By enabling the option, I can now see the table of contents in the left pane of the online help file.

Re: TOC generated from Robohelp 6 cannot be viewed in Internet Explorer 11

forums_noreply@adobe.com — Thu, 02 Oct 2014 13:41:05 GMT

It’s a long-shot but won’t hurt to try it – see if you can add the location of your help to IE’s list of Trusted Sites (Tools > Internet Options > Security tab > Trusted sites > Sites button)

Re: TOC generated from Robohelp 6 cannot be viewed in Internet Explorer 11

forums_noreply@adobe.com — Thu, 02 Oct 2014 08:57:00 GMT

Even Rh9, 10 and 11 have had to be patched because of IE issues. Probably Rh11 is your only answer if IE support is a must.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

TOC generated from Robohelp 6 cannot be viewed in Internet Explorer 11

forums_noreply@adobe.com — Thu, 02 Oct 2014 08:43:28 GMT

Hi,

I have created Table of Contents in RH 6 and generated the WebHelp. But when I open the help files via an application's help button in IE11, somehow the TOC is not displayed on the left pane. However, when I use Mozilla FF 32.0.3, the TOC is displayed without any problem. Can you advise how can I solve the issue in IE11?

Thanks.