https://forums.adobe.com/community/adobe_captivate/installation?view=discussions Most recent forum messages en Wed, 08 Oct 2014 18:21:15 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2014-10-08T18:21:15Z en https://forums.adobe.com/message/6805134?tstart=0#6805134 <!-- [DocumentBodyStart:5ed1d72a-2838-461e-af33-f7cffffb5270] --><div class="jive-rendered-content"><p>I went to the volume license section but the installer is not working. You cannot select any of the apps to install. You can only click the install button and then it takes you to a screen that says preparing to install and nothing happens. the installer is not working. How can I reinstall this product I purchased?</p></div><!-- [DocumentBodyEnd:5ed1d72a-2838-461e-af33-f7cffffb5270] --><img src='/beacon?t=1415931261532' /> Wed, 08 Oct 2014 18:21:15 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6805134?tstart=0#6805134 2014-10-08T18:21:15Z 1 month 6 days ago 0