https://forums.adobe.com/community/robohelp/roboengine?view=discussions Most recent forum messages en Wed, 08 Oct 2014 20:09:12 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2014-10-08T20:09:12Z en https://forums.adobe.com/message/6805630?tstart=0#6805630 <!-- [DocumentBodyStart:a3ed7d95-72ad-4aac-be96-2a485718ad97] --><div class="jive-rendered-content"><p>Experts (Dave?!):</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>As posted yesterday, I'm finally able to log in to the RHS Admin Console.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>I've been testing the Users areas. I'm having trouble adding users to a group other than the RobAdmin. Please let me know what/if I'm doing wrong. My procedure:</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>1) Access the <strong>Users</strong> panel:</p><p style="padding-left: 30px;"><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-6805630-681911/rh_admin_01.gif"><img alt="rh_admin_01.gif" class="jive-image image-1" height="335" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6805630-681911/rh_admin_01.gif" style="height: auto;" width="403"/></a></p><p>2) Click the upper <strong>Add</strong> to add new group <strong>writers</strong>:</p><p style="padding-left: 30px;"><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-6805630-681912/rh_admin_02.gif"><img alt="rh_admin_02.gif" class="jive-image image-2" height="335" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6805630-681912/rh_admin_02.gif" style="height: auto;" width="413"/></a></p><p>3) Click <strong>OK</strong>. The writers group appears in the <strong>Group</strong> pulldown:</p><p style="padding-left: 30px;"><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-6805630-681913/rh_admin_03.gif"><img alt="rh_admin_03.gif" class="jive-image image-3" height="340" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6805630-681913/rh_admin_03.gif" style="height: auto;" width="404"/></a></p><p>4) Type in new user <strong>Kurt</strong>:</p><p style="padding-left: 30px;"><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-6805630-681914/rh_admin_04.gif"><img alt="rh_admin_04.gif" class="jive-image image-4" height="335" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6805630-681914/rh_admin_04.gif" style="height: auto;" width="406"/></a></p><p>5) Click <strong>Add</strong>. Note how the selected group snaps back to <strong>RobAdmin!</strong></p><p style="padding-left: 30px;"><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-6805630-681915/rh_admin_05.gif"><img alt="rh_admin_05.gif" class="image-5 jive-image" height="331" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6805630-681915/rh_admin_05.gif" style="height: auto;" width="400"/></a></p><p>6) Click <strong>Yes</strong> to confirm the user addition:</p><p style="padding-left: 30px;"><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-6805630-681916/rh_admin_06.gif"><img alt="rh_admin_06.gif" class="jive-image image-6" height="205" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6805630-681916/rh_admin_06.gif" style="height: auto;" width="278"/></a></p><p>7) Observe how <strong>Kurt</strong> is now added to the <strong>RoboAdmin</strong> group. (D'oh!).</p><p style="padding-left: 30px;"><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-6805630-681917/rh_admin_07.gif"><img alt="rh_admin_07.gif" class="jive-image image-7" height="222" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6805630-681917/rh_admin_07.gif" style="height: auto;" width="399"/></a></p><p>8) Observer how <strong>Kurt</strong> is NOT added to the <strong>writers</strong> group. (D'oh d'oh!)</p><p style="padding-left: 30px;"><a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-6805630-681918/rh_admin_08.gif"><img alt="rh_admin_08.gif" class="jive-image image-8" height="276" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-6805630-681918/rh_admin_08.gif" style="height: auto;" width="403"/></a></p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Is the above the expected behavior? If so, how does one add users to a non-RobAdmin group?!?!?</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Thanks in advance!.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>-Kurt</p></div><!-- [DocumentBodyEnd:a3ed7d95-72ad-4aac-be96-2a485718ad97] --><img src='/beacon?t=1415928103592' /> Wed, 08 Oct 2014 20:09:12 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6805630?tstart=0#6805630 2014-10-08T20:09:12Z 1 month 6 days ago 0