Adobe Community: Message List - Can't save AdobeTV tutorials to My Library.

Re: Can't save AdobeTV tutorials to My Library.

forums_noreply@adobe.com — Wed, 05 Nov 2014 21:45:56 GMT

Hi rtrobr and JDK609,

We just heard back from the Adobe TV engineers. They hope to have a fix for the “Save” button being broken by end of this week, or sooner. In the meantime, you can save a video to your library by clicking the plus(+) button for the video in the “My Library” column on the show page. See the screenshot below.

Sincerely,

George Fox

Adobe

Re: Can't save AdobeTV tutorials to My Library.

forums_noreply@adobe.com — Wed, 05 Nov 2014 20:26:41 GMT

You're right, rtrobr. It shouldn't have taken this long. We're back in touch with the engineers to find out what happened.

Re: Can't save AdobeTV tutorials to My Library.

forums_noreply@adobe.com — Wed, 05 Nov 2014 20:21:24 GMT

I am still waiting. I did not expect it to take this long to get a response from the engineers.

rtrobr

Re: Can't save AdobeTV tutorials to My Library.

forums_noreply@adobe.com — Wed, 05 Nov 2014 19:29:31 GMT

Let me know as well please! Excellent tutorials, but I will need to go back to them. Thanks.

Simon

Re: Can't save AdobeTV tutorials to My Library.

forums_noreply@adobe.com — Fri, 10 Oct 2014 06:07:50 GMT

Hi, rtrobr,

Thanks for letting us know about the problem. We've contacted the Adobe TV engineers and they're working on a fix. We'll let you know when it's live.

Sorry for the inconvenience!

--Kirsti

Creative Cloud Learn team

Can't save AdobeTV tutorials to My Library.

forums_noreply@adobe.com — Thu, 09 Oct 2014 21:51:15 GMT

I have started using Adobe TV and am enjoying the tutorials but I can't save them to My Library.

I am logged in (It says I am) but the word Save Tab under the video and next to Translation is inactive.

The cursor turns to a hand but clicking has no effect. My Library is empty. I have tried this on two separate days.

Is there another Save to Library button? I searched the page but the word "Save" only occurs once.

If I click on Translations, that works.