Adobe Community: Message List - Help With Drawing Tablet?

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Thu, 06 Nov 2014 13:17:16 GMT

Thansk for answering Mukesh, but sadly nothing changed.

Please, take a look at the image.

All that straight lines appeared just by pointing and dragging the pen. Instead of the shape I was drawing, that strypes appeared.

The dots are ponts with the brush If I don't drag, the points appear (as expected) but as soon as I drag, even a little, the strypes appear.

The free shape at the bottom was drawed after clicking outside the Flash window, and then going back to the stage. Trying to draw anything else, another strype appears.

Regards.

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Thu, 06 Nov 2014 12:59:35 GMT

Can you also check what is the compatibility mode set : RightClick the FlashPro Application Shortcut -> Properties > Compatibility and checking the "Disable display scaling on high DPI settings" option.

There was similar issue reported on Re: Sensibility on flash cc 2014. Check if this helps.

Rgds,

Mukesh

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Thu, 06 Nov 2014 09:21:59 GMT

Hello:

I have the exact issue with a Genius WizardPen 5x4. The first click with brush o pencil, draws a straight line from an arbitrary origin about 300 px outside the stage to the coodinate where I did the pressure. After that there's no drawing on drag. If I release the pressure and press again, another straight line comes from the same origin to the new position.

After hours of testing, I have found that if I do a click anywhere outside of the Flash window, and then I try to draw something, the brush or pencil works as expected, as long as I don't release the pressure. If I release, and then press again, the straight line of horror comes again.

Flash Pro Version Number : 2014 | October release 14.1.0.96 ? ?

OS Details : Windows 8.1

Tablet model : Genuis WizardPen 5x4

Tablet driver version Number : V5.2.2011.1107

Mapping mode set for the tablet ,Is it PEN mode or MOUSE mode.: Pen Mode

I'm aware is an old device, but it works just fine and until now I have no need to change it, and in another CC 2014 apps like Photoshop or Illustrator, it works as expected.

Thanks in advance.

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Thu, 16 Oct 2014 02:47:26 GMT

Flash Professional CC 2014

Windows 7 Home Premium

Monoprice 10X6.25 Inches Graphic Drawing Tablet

PEN Mode

I'm not sure where my tablet driver version is stored.

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Thu, 16 Oct 2014 00:58:40 GMT

I have this exact issue. According to Adobe, "Flash CC 2014 is not compliant with HiDPI retina like displays yet on Windows"

"Disable display scaling" does not fix the issue. I wish adobe would fix this.

Flash CC 2014 unusable on Surface Pro

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Wed, 15 Oct 2014 11:13:40 GMT

Flash Pro Version Number : 2014 | October release 14.1.0.96 ? ?

OS Details : Windows 7 Home Premium

Tablet model : Genuis G-pen F509

Tablet driver version Number : V5.05

Mapping mode set for the tablet ,Is it PEN mode or MOUSE mode.: Pen Mode

And the Compatability Propertie is greyed out so I cannot acivate it.

Thanks.

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Wed, 15 Oct 2014 07:15:13 GMT

Can you please let us know foll. details :

Flash Pro Version Number
OS Details
Tablet model
Tablet driver version Number
Mapping mode set for the tablet ,Is it PEN mode or MOUSE mode.

Also check what is the compatibility mode set : RightClick the FlashPro Application Shortcut -> Properties > Compatibility and checking the "Disable display scaling on high DPI settings" option.

There was similar issue reported on Re: Sensibility on flash cc 2014. Check if this helps.

Rgds,

Mukesh

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Wed, 15 Oct 2014 07:14:46 GMT

Can you please let us know foll. details :

Flash Pro Version Number
OS details
Tablet model
Tablet driver version Number
Mapping mode set for the tablet ,Is it PEN mode or MOUSE mode.

Also check what is the compatibility mode set : RightClick the FlashPro Application Shortcut -> Properties > Compatibility and checking the "Disable display scaling on high DPI settings" option.

There was similar issue reported on Re: Sensibility on flash cc 2014. Check if this helps.

Rgds,

Mukesh

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Wed, 15 Oct 2014 04:30:51 GMT

Is there still no solution to this?

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Mon, 13 Oct 2014 15:25:18 GMT

I've tried that, along with reinstalling Flash. Nothing seems to be working.

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Mon, 13 Oct 2014 11:03:47 GMT

Hi,

I havn't seen that CD for 5 years now, but I have installed the drivers from that time, problem is still here.
I have aslo tried it's latest drivers, The problem resides.

Thanks

Justin

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Mon, 13 Oct 2014 10:21:28 GMT

Thanks for confirming. Could you please try uninstall your graphic tablet driver and install the one that comes in CD with the device?

Thanks!

Mohan

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Mon, 13 Oct 2014 10:06:21 GMT

HI,
I am on the lastest version of the softwere, The problem is still happening.

Thanks.

Justin

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Mon, 13 Oct 2014 09:24:28 GMT

Hi,

Can you please update your Flash Professional CC 2014 to the latest available one and see if that helps? The October 2014 update has fixes for several drawing related issues.

You can update by going to Help > Updates...

Thanks!

Mohan

Re: Help With Drawing Tablet?

forums_noreply@adobe.com — Sun, 12 Oct 2014 13:24:58 GMT

I am also reciving this bug with my Graphics tablet, Model : Genius G-pen F509. If I move the curser up with teh table teh linesjoin and If I continue they swap sides, Like I'm drawing with a mirror.

Any support would be appreciated

Help With Drawing Tablet?

forums_noreply@adobe.com — Sat, 11 Oct 2014 23:37:30 GMT

I'm trying to use my drawing tablet in flash, but the cursor always jumps up after I press down using the pencil or pen tools, but the select tool and everything else works fine.

Basically I press down in one spot, and suddenly there's this line about 100 or so pixels tall, and the pen/pencil tool is now drawing 100 pixels above where the cursor is. Even the cursor in flash stays below.

The tablet is a Monoprice Professional(I don't know the model). Any idea how I could fix this? Pressure sensitivity works fine.

If this issue doesn't make sense, I could provide a video of what the problem is.