Adobe Community: Message List - RoboHelp10 freezes when open or create a project

Re: RoboHelp10 freezes when open or create a project

forums_noreply@adobe.com — Mon, 27 Oct 2014 11:45:45 GMT

Rick,

That worked. I haven't had anymore trouble since I did that.

Thanks so much for your help!

Diane

Re: RoboHelp10 freezes when open or create a project

forums_noreply@adobe.com — Tue, 14 Oct 2014 23:46:57 GMT

Hi there

What you are describing sure sounds an awful lot like a misplaced dialog. So try this. Next time it freezes, press and hold the Windows logo key on your keyboard, then press the left arrow key two or three times, See if a dialog magickally appears.

Cheers... Rick

Re: RoboHelp10 freezes when open or create a project

forums_noreply@adobe.com — Tue, 14 Oct 2014 23:30:40 GMT

It is local. No source control involved.

I was trying to create a project. RoboHelp also freezes when I use the

"Open" folder on the RoboHelp startup page or File > Open. It does not

freeze if I open a project by clicking on one of the recent projects that I

have used on the startup page.

Thanks for your help.

Diane

On Tue, Oct 14, 2014 at 12:28 PM, Jeff_Coatsworth <forums_noreply@adobe.com>

Re: RoboHelp10 freezes when open or create a project

forums_noreply@adobe.com — Tue, 14 Oct 2014 16:28:01 GMT

Where are you trying to create or open these projects? Local or network? Source control involved?

RoboHelp10 freezes when open or create a project

forums_noreply@adobe.com — Tue, 14 Oct 2014 15:36:15 GMT

RoboHelp10 freezes when open or create a project. I have been working around this, but can no longer do that.

I need to rename one topic within a project and cannot do that because of it freezing.

I uninstalled and re-installed RoboHelp 10 this morning and it didn't make any difference.

I'm using RoboHelp HTML on a Windows 7 OS.

Thanks,

Diane