Adobe Community: Message List - creative cloud not syncing

Re: creative cloud not syncing

forums_noreply@adobe.com — Thu, 16 Oct 2014 19:08:34 GMT

Do you have characters other than ASCII in your filename or any of its parent folders? Also known as accented letters, or multibyte Unicode characters. Then this is a current known issue of sync failure. Rename files and folders using only ASCII.

Re: creative cloud not syncing

forums_noreply@adobe.com — Wed, 15 Oct 2014 15:00:18 GMT

Hi,

Could you try the following.

1. Quit the Creative Cloud application

2. Navigate to:

Mac: /Users/yourusername/Library/Application Support/Adobe

Windows: C:\Users\yourusername\AppData\Roaming\Adobe

3.Now delete the CoreSync folder, and empty your trash.

4. Restart Creative Cloud.

Thanks

Warner

Re: creative cloud not syncing

forums_noreply@adobe.com — Tue, 14 Oct 2014 22:27:15 GMT

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

creative cloud not syncing

forums_noreply@adobe.com — Tue, 14 Oct 2014 21:35:51 GMT

My files are not syncing. For instance, when I create and save a new file a CC folder, shouldn't it automatically sync with that file in the CC?