https://forums.adobe.com/community/download_install_setup?view=discussions Most recent forum messages en Tue, 21 Oct 2014 10:15:42 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2014-10-21T10:15:42Z en https://forums.adobe.com/message/6850686?tstart=0#6850686 <!-- [DocumentBodyStart:382f19fc-f65d-4698-a61f-1396d80cb84c] --><div class="jive-rendered-content"><p>Hiya,</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>i had the same issue once I installed and starting using the Yosemite Beta(s).&nbsp; I installed the App Store Yosemite version, assumed Adobe would have the fix, wrong!!! Error 16 continued.&nbsp; back to adobe forums and finally found the FIX.... see below or check --&gt; <a class="jive-link-thread-small" data-containerId="4786" data-containerType="14" data-objectId="1238640" data-objectType="1" href="https://forums.adobe.com/thread/1238640">Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will open: Error 16</a></p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>lifted from that thread... -&gt; from DelisiArt "I found a solution on a post in the forum. Installing the Creative Cloud Desktop app caused my PS CS6 and Photoshop CC Cloud apps to go Error 16. After trying pretty much everything, opening Terminal and typing:</p><p style="min-height: 8pt; padding: 0px; font-size: 13px; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; color: #333333;">&nbsp;</p><p style="font-size: 13px; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; color: #333333; background-color: #e7e7e7;">sudo chmod -R 777 /Library/Application\ Support/Adobe</p><p style="min-height: 8pt; padding: 0px; font-size: 13px; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; color: #333333;">&nbsp;</p><p style="font-size: 13px; font-family: adobe-clean, 'Helvetica Neue', Arial, sans-serif; color: #333333; background-color: #e7e7e7;">instantly fixed the problem."</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>out/sdp</p></div><!-- [DocumentBodyEnd:382f19fc-f65d-4698-a61f-1396d80cb84c] --><img src='/beacon?t=1415898697861' /> Tue, 21 Oct 2014 10:15:42 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6850686?tstart=0#6850686 2014-10-21T10:15:42Z 3 weeks 2 days ago 0 https://forums.adobe.com/message/6847713?tstart=0#6847713 <!-- [DocumentBodyStart:4340815b-9805-4592-a0a0-34f968f89997] --><div class="jive-rendered-content"><p>Did you MANUALLY remove the previous installation?</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>If so run through the Adobe Cleaner process <a class="jive-link-external-small" href="http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html" rel="nofollow">Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6</a>.</p><p>Then try a re-install.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Darrell</p></div><!-- [DocumentBodyEnd:4340815b-9805-4592-a0a0-34f968f89997] --> Mon, 20 Oct 2014 15:00:03 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6847713?tstart=0#6847713 2014-10-20T15:00:03Z 3 weeks 3 days ago 0 https://forums.adobe.com/message/6844876?tstart=0#6844876 <!-- [DocumentBodyStart:f7876f60-7561-4409-9402-f543f6ed6d96] --><div class="jive-rendered-content"><p>Thanks for replying !</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>But, I'm sorry, I tried following those steps</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>There is no "SLStore" folder firstly..</p><p>So, I created a new folder named "SLStore" and tried to run the installation setup again, yet I'm getting the same error 16 :/</p></div><!-- [DocumentBodyEnd:f7876f60-7561-4409-9402-f543f6ed6d96] --> Sun, 19 Oct 2014 15:18:18 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6844876?tstart=0#6844876 2014-10-19T15:18:18Z 3 weeks 4 days ago 1 0 https://forums.adobe.com/message/6844693?tstart=0#6844693 <!-- [DocumentBodyStart:be07ab1b-f61a-496f-ba83-cc232071613d] --><div class="jive-rendered-content"><p>Please see this troubleshooting documentation to help resolve your the error - <a class="jive-link-external-small" href="http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html" rel="nofollow">Configuration error 16 | CC, CS</a></p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Darrell</p></div><!-- [DocumentBodyEnd:be07ab1b-f61a-496f-ba83-cc232071613d] --> Sun, 19 Oct 2014 14:08:48 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6844693?tstart=0#6844693 2014-10-19T14:08:48Z 3 weeks 4 days ago 2 0 https://forums.adobe.com/message/6844778?tstart=0#6844778 <!-- [DocumentBodyStart:c8a67ec8-c5e5-450e-b8e8-6c1dd584d37a] --><div class="jive-rendered-content"><p>The error says that I'll have to uninstall and re-install the software but I cannot find any previous installations in Adobe folder in program files. </p></div><!-- [DocumentBodyEnd:c8a67ec8-c5e5-450e-b8e8-6c1dd584d37a] --> Sun, 19 Oct 2014 14:06:36 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6844778?tstart=0#6844778 2014-10-19T14:06:36Z 3 weeks 4 days ago 4 0