Errorcode 2738 during update or installation

forums_noreply@adobe.com — Sun, 19 Oct 2014 12:52:22 GMT

Hi,

the last update of Adobe Edge Reflow CC Preview (ProductVersion = 0.51.17178) runs anytime onto the errorcode 2738. It does not matter if I run an update or a new installation, if its run by the CreativeClowd app or run the msi (Edge_Reflow_preview_8.1_LREF.msi)

OS: Win7 32bit

Here the error part of the installatioen log:

MSI (s) (68:F8) [12:33:49:618]: Doing action: RemovePluginatCDrive

Action ended 12:33:49: InstallFinalize. Return value 1.

MSI (s) (68:F8) [12:33:49:618]: Creating MSIHANDLE (1442) of type 790542 for thread 2552

MSI (s) (68:8C) [12:33:49:618]: Creating MSIHANDLE (1443) of type 0 for thread 6796

MSI (s) (68:6C) [12:33:49:618]: Generating random cookie.

MSI (s) (68:6C) [12:33:49:633]: Created Custom Action Server with PID 3404 (0xD4C).

MSI (s) (68:50) [12:33:49:664]: Running as a service.

MSI (s) (68:50) [12:33:49:664]: Hello, I'm your 32bit Impersonated custom action server.

Action start 12:33:49: RemovePluginatCDrive.

DEBUG: Error 2738: Could not access VBScript runtime for custom action

MSI (s) (68:8C) [12:33:59:087]: Product: Adobe Edge Reflow CC Preview -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. The arguments are: , ,

Greetings

Daniel Drews

E-Mail: photo@ddrews.de

Webside: http://www.ddrews.de

Twitter: @DDrewsPhoto

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Errorcode 2738 during update or installation