https://forums.adobe.com/community/adobe_captivate/installation?view=discussions Most recent forum messages en Sun, 26 Oct 2014 14:50:19 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2014-10-26T14:50:19Z en https://forums.adobe.com/message/6868058?tstart=0#6868058 <!-- [DocumentBodyStart:f0507d29-eeb9-46ad-b1f0-7ba0e739f57f] --><div class="jive-rendered-content"><p>Hi there</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Aside from ensuring you aren't typing a numeral 1 instead of a letter I or L (or vice-versa) or typing a zero ( 0 ) instead of a letter O, (again vice-versa) you likely need to speak with Adobe support.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>Cheers... Rick <span aria-label="Happy" class="emoticon-inline emoticon_happy" style="height:16px;width:16px;"></span></p></div><!-- [DocumentBodyEnd:f0507d29-eeb9-46ad-b1f0-7ba0e739f57f] --><img src='/beacon?t=1415931175903' /> Sun, 26 Oct 2014 14:50:19 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6868058?tstart=0#6868058 2014-10-26T14:50:19Z 2 weeks 4 days ago 0 https://forums.adobe.com/message/6867897?tstart=0#6867897 <!-- [DocumentBodyStart:195c5387-9404-476e-8c95-cbe946b58e16] --><div class="jive-rendered-content"><p>I've purchased Captivate 8 and the serial number I received by email is incorrect.&nbsp; The error message I'm receiving tells me the serial number is valid, but not for the product I've purchased. I've uninstalled and reinstalled Captivate and I am still getting the same error message. Any suggestions?</p></div><!-- [DocumentBodyEnd:195c5387-9404-476e-8c95-cbe946b58e16] --> Sun, 26 Oct 2014 14:39:51 GMT forums_noreply@adobe.com https://forums.adobe.com/message/6867897?tstart=0#6867897 2014-10-26T14:39:51Z 2 weeks 4 days ago 1 0