Adobe Community: Message List - issues with elements 13

Re: issues with elements 13

forums_noreply@adobe.com — Thu, 06 Nov 2014 22:45:23 GMT

Hi, see if this thread helps:

Elements 13 scanning slides with Epson 4990 | Adobe Community

Re: issues with elements 13

forums_noreply@adobe.com — Tue, 28 Oct 2014 11:08:22 GMT

Hi there I am using microsoft windows 7 premium and have just up graded from elements 9 to 13 the problem I am having is there is no twain driver ir wia suppoet there fore I am unable to get my epson scanner to work also my mouse controll is very jumpy I have tried several diferent mice but it makes no diference any help would be appreciated.

Re: issues with elements 13

forums_noreply@adobe.com — Tue, 28 Oct 2014 07:33:33 GMT

Can you please explain what OS you are on and what have you been trying to do?

Some details around the problems would help.

Thanks

Andaleeb

Re: issues with elements 13

forums_noreply@adobe.com — Mon, 27 Oct 2014 10:06:13 GMT

Nobody can say anything. You have not provided any system information nor actually explained the issue. You are merely spitting bullet points and generics.

Mylenium

issues with elements 13

forums_noreply@adobe.com — Mon, 27 Oct 2014 09:56:16 GMT

ref no WIA support and No Twain driver is there any other way around this also my Mouse is rather un responsive within the program any ideas on this please?

From Alison Wood alisonewright@blueyonder.co.uk