Adobe Community: Message List - how to update credit card information.

Re: how to update credit card information.

forums_noreply@adobe.com — Wed, 29 Oct 2014 14:47:35 GMT

Once I was told that I need to sign into my prosite and "purchase" again, I got it working. Thanks for your help.

Re: how to update credit card information.

forums_noreply@adobe.com — Wed, 29 Oct 2014 14:08:55 GMT

Hello - I just responded to your ticket in the Behance Support portal with more information - let's take the convo there so that we can talk one-on-one.

Thanks!

Re: how to update credit card information.

forums_noreply@adobe.com — Tue, 28 Oct 2014 14:37:03 GMT

Nope, nothing there. Shows that I do not have any plans or products. Do not see a spot with credit card info either

Re: how to update credit card information.

forums_noreply@adobe.com — Tue, 28 Oct 2014 14:11:10 GMT

Hello - thanks for writing. Yes, I do see that you're paying for ProSite through Adobe, so you should be able to see that information and update it her: https://accounts.adobe.com/plans

Do you see any information there? Let me know!

how to update credit card information.

forums_noreply@adobe.com — Mon, 27 Oct 2014 16:41:29 GMT

I have been a Behance pro user for years. I need to update my credit card info. When navigated to the Adobe site, through the Behance site, I cannot find my payment options. When on Adobe, it does not display that I have any "Products"