Adobe Community: Message List - Captivate 8 - Video integration issues. Video will not play from webserver when published as HTML5. When video does play it does not work embedded,

Re: Captivate 8 - Video integration issues. Video will not play from webserver when published as HTML5. When video does play it does not work embedded,

forums_noreply@adobe.com — Tue, 11 Nov 2014 05:04:41 GMT

The issue seems to be with internet explorer. Since the url are *.mp4, so IE browser opens Media player in new window to play the files.

Workaround:

Instead of using Web Object interaction, you can use a Web object (Objects -> Web) from the Object menu.

After inserting, select Embedded code in the style Property section.(Screenshot below)

Wrap the url in a HTML Video tag and use it as an input.

Sample Input :

Re: Captivate 8 - Video integration issues. Video will not play from webserver when published as HTML5. When video does play it does not work embedded,

forums_noreply@adobe.com — Mon, 03 Nov 2014 15:57:52 GMT

Yes I am sending you a copy of a test file we put together. I also have a case # from Adobe from October 28th but no one has responded to me and it has been several days since I sent them the test file as well. I will send you all that information via Hightail.

It is very frustrating to not have any feedback yet as my client has been waiting on this issue. I have made promises to him based on the capabilities of the Captivate 8 but the software is not performing as it says it should be according to its capabilities. I have had to hire an outside company to assist with additional Javascript coding to even make the videos play as they should be able too.

Re: Captivate 8 - Video integration issues. Video will not play from webserver when published as HTML5. When video does play it does not work embedded,

forums_noreply@adobe.com — Mon, 03 Nov 2014 10:45:08 GMT

Hi,

We are unable to reproduce the issue at our end. Can you please share your project for investigation purpose? You can use dropbox or email or any other medium to share. My email address is: aren@adobe.com

Regards

Tamish

Captivate 8 - Video integration issues. Video will not play from webserver when published as HTML5. When video does play it does not work embedded,

forums_noreply@adobe.com — Tue, 28 Oct 2014 17:16:19 GMT

Captivate 8 - Video integration issues. Video will not play from webserver when published as HTML5 course and the video is selected as Play in Same Screen. When video does play it will only work in New Window. The problem is the client requested embedded video and it does show as an option in Captivate 8. Also, the video screen does not stay in one place on the screen the frame will move to the top of the browser window in IE. The video issues ONLY appear in IE and Chrome for PC. We have updated browsers, installed all updates to Captivate 8 etc.