Adobe Community: Message List - CS6 on Windows 7 - when I try and send my project to Adobe Link, then to Encore I repeatedly get the error message "Encore has stopped working, windows will close the program". I get the same error message when I try and open Encore on its own. Help wou

Re: CS6 on Windows 7 - when I try and send my project to Adobe Link, then to Encore I repeatedly get the error message "Encore has stopped working, windows will close the program". I get the same error message when I try and open Encore on its own. Help

forums_noreply@adobe.com — Thu, 30 Oct 2014 17:32:50 GMT

Excellent!

Re: CS6 on Windows 7 - when I try and send my project to Adobe Link, then to Encore I repeatedly get the error message "Encore has stopped working, windows will close the program". I get the same error message when I try and open Encore on its own. Help

forums_noreply@adobe.com — Thu, 30 Oct 2014 17:13:53 GMT

Stan - ignore my last question, I'm sorted. Thanks for the hands-up on the Administrator bit - that worked. xx

Re: CS6 on Windows 7 - when I try and send my project to Adobe Link, then to Encore I repeatedly get the error message "Encore has stopped working, windows will close the program". I get the same error message when I try and open Encore on its own. Help

forums_noreply@adobe.com — Thu, 30 Oct 2014 17:08:19 GMT

Now that is impressive Stan, thankyou! So simple ... I don't suppose you know why the "build" button is greyed out do you? Don't worry if you don't have more "magic dust" at your fingertips, I'll re-check my settings again, and again ... Thanks for your help. Doreen.

Re: CS6 on Windows 7 - when I try and send my project to Adobe Link, then to Encore I repeatedly get the error message "Encore has stopped working, windows will close the program". I get the same error message when I try and open Encore on its own. Help

forums_noreply@adobe.com — Thu, 30 Oct 2014 16:52:36 GMT

Run "as administrator" whether your account has administrator privileges or not.

Let us know if that fixes it.

CS6 on Windows 7 - when I try and send my project to Adobe Link, then to Encore I repeatedly get the error message "Encore has stopped working, windows will close the program". I get the same error message when I try and open Encore on its own. Help wou

forums_noreply@adobe.com — Thu, 30 Oct 2014 16:06:22 GMT

Both when I open Encore as a standalone program, and when I try and export my work via Adobe Link to Send to Encore, I get the same error message - "Adobe Encore has stopped working. Windows will close the program. Help would really be appreciated. Thanks.