Adobe Community: Message List - Moving Tool not working in Photoshop Elements 12 in Yosemite

Re: Moving Tool not working in Photoshop Elements 12 in Yosemite

forums_noreply@adobe.com — Mon, 10 Nov 2014 17:29:50 GMT

The plugin works for a mouse, too.

Re: Moving Tool not working in Photoshop Elements 12 in Yosemite

forums_noreply@adobe.com — Mon, 10 Nov 2014 17:10:52 GMT

It's not just a trackpad problem, I use a mouse and I'm having the same issue. I have Elements 11 and Mac OSX 10.10 (Yosemite), I hope there's another update soon that might fix this.

Re: Moving Tool not working in Photoshop Elements 12 in Yosemite

forums_noreply@adobe.com — Tue, 04 Nov 2014 14:37:11 GMT

Thank you, that will help us a lot, it's good to know it's a known issue that is being fixed.

Re: Moving Tool not working in Photoshop Elements 12 in Yosemite

forums_noreply@adobe.com — Sun, 02 Nov 2014 04:53:05 GMT

Hi,

We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).

We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).

In the meanwhile, you have two options to work around this problem:

1. Option1: Use a mouse instead of the trackpad

2. Option2: Install a plug-in which should workaround the problem

Plug-in installation instructions:

1. Close Photoshop Elements

2. Download this zip file to a location you can easily find (e.g. your desktop)

3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:

• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/

• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/

You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".

Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.

If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.

Hope this helps!

Regards,

vaishali

Re: Moving Tool not working in Photoshop Elements 12 in Yosemite

forums_noreply@adobe.com — Fri, 31 Oct 2014 17:07:40 GMT

Yes, I did update but to no avail. A real shoddy mess, that's what it is. And the really nagging part is: I parted with my money in January for PSE 12 and now I'm forced to upgrade to PSE13. BAD Adobe! No way to run a business, not at all. Accidents & failure & mismanagement will happen, all the time. Do I have to pay for those mistakes? I see a bright future for non-Adobe software....

Re: Moving Tool not working in Photoshop Elements 12 in Yosemite

forums_noreply@adobe.com — Fri, 31 Oct 2014 16:59:27 GMT

Have you run the update to 12.1? That helps for some people. But otherwise, I suspect this is all there is going to be from adobe:

Photoshop Elements stops responding after Mac OS update to Yosemite

Re: Moving Tool not working in Photoshop Elements 12 in Yosemite

forums_noreply@adobe.com — Fri, 31 Oct 2014 15:20:55 GMT

Sorry to hear its not just me but relieved too that I'm not going crazy. Yes, Adobe fix this bug!!

Re: Moving Tool not working in Photoshop Elements 12 in Yosemite

forums_noreply@adobe.com — Thu, 30 Oct 2014 20:08:52 GMT

Same problem here, PSE 12 on Yosemite. Total BUMMER! Free upgrade 10 PSE 13 from Adobe would seem a rather svelte idea, or at the very least a substantial discount. Come on Adobe fix the problem with PSE12 NOT running proper on Yosemite!

Moving Tool not working in Photoshop Elements 12 in Yosemite

forums_noreply@adobe.com — Thu, 30 Oct 2014 17:47:07 GMT

Hello, my moving tool for Photoshop 12 in Yosemite is not working. When I drag an object in the layer, it keeps snapping back to the center. I've tried closing other programs, rebooting, different files, made a new file, made new layers, nothing.

The only thing that works to free up the moving tool is using Command T. I see the bar with align center etc. which works but it won't let me free move the position with the move tool.

Is this a glitch? Is something configured wrong? Any advice would be appreciated.