Adobe Community: Message List - Sales Tax Refund and Please Stop Charging Me?

Re: Sales Tax Refund and Please Stop Charging Me?

forums_noreply@adobe.com — Fri, 07 Nov 2014 20:23:28 GMT

My account is Canadian. Your company is US. It is illegal to charge me a local US sales tax. The fact that I am in Canada means I'm already exempt.

Re: Sales Tax Refund and Please Stop Charging Me?

forums_noreply@adobe.com — Fri, 07 Nov 2014 20:20:39 GMT

I have send you an E-mail, please respond to it. The account that you have is not tax exempted, you shall have to provide the Tax exempt certificate to get t ax exempt.

Regards

Rajshree

Re: Sales Tax Refund and Please Stop Charging Me?

forums_noreply@adobe.com — Fri, 07 Nov 2014 18:04:21 GMT

Ok, to confirm. You did receive my email with the account info? Was it in the trash folder?

Re: Sales Tax Refund and Please Stop Charging Me?

forums_noreply@adobe.com — Fri, 07 Nov 2014 11:13:40 GMT

I am sorry for the delay, I have got your message today, I shall be expediting it on priority.

Regards

Rajshree

Re: Sales Tax Refund and Please Stop Charging Me?

forums_noreply@adobe.com — Wed, 05 Nov 2014 20:55:52 GMT

I have responded to that email a few times over the last 3 days but have heard nothing back from you.

Re: Sales Tax Refund and Please Stop Charging Me?

forums_noreply@adobe.com — Mon, 03 Nov 2014 20:37:22 GMT

I have messaged you via Email & in private, please respond to it, I shall certainly try my best to assist you.

Regards

Rajshree

Sales Tax Refund and Please Stop Charging Me?

forums_noreply@adobe.com — Sat, 01 Nov 2014 23:19:17 GMT

Hi,

I've tried contacting Adobe about this before but was fobbed off with "Database is 'Down'''.

Basically I'm a Canadian client, in Canada paying with a Canadian Company credit card.

I've noticed that when Adobe bills me I'm also being charged a US sales tax which should not be applicable

to an international customer like myself. The Adobe division that bills me is in the US with a US address.

I have two questions:

1 - How do I get you to stop charging me the US taxes going forward?

2 - How do I get a refund on the taxes I should not have paid?

Thanks in advance.

Gavin