Adobe Community: Message List - access employee email?

Re: access employee email?

forums_noreply@adobe.com — Thu, 06 Nov 2014 02:42:04 GMT

And in those cases, with a few checks I guess, You can contact BC to do that.

Re: access employee email?

forums_noreply@adobe.com — Wed, 05 Nov 2014 18:11:11 GMT

Hi Liam,

In the future, I will discuss with customers how they want email accounts setup.

I was giving the password reset ability to employees but perhaps this isn't the best choice in all cases.

For example, if an employee quits or gets fired, the company would still need access to the business emails in the employee's email account.

Thank you,

Tricia

Re: access employee email?

forums_noreply@adobe.com — Mon, 03 Nov 2014 21:10:58 GMT

This would be a massive security issue if you could do that Tricia so of course your not able to. You would have to speak to support about changing the alternate email and see if they can send the reset password to that but I guess they would need some verifications for that.

access employee email?

forums_noreply@adobe.com — Mon, 03 Nov 2014 17:00:37 GMT

Hello,

My client needs to access the email of an employee who will be leaving the company (unbeknownst to the employee).

The password retrieval goes to the employee's alternate email address. So I cannot change the password to gain access

without him knowing or being involved.

Is there a way to gain access to this business email account?

Thank you,

Tricia