Adobe Community: Message List - "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Sat, 08 Nov 2014 10:31:32 GMT

After some new grey hair and an active intervention from Adobe (thanks Neil), Apple seem to have made a fix and we were able to upload our apps. Thanks.

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Fri, 07 Nov 2014 15:53:28 GMT

Do you have a case number with Apple? If so send me a private message with the case number in it.

Nei

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Fri, 07 Nov 2014 14:55:46 GMT

Neil - Desperate to find a solution here. We seem the only ones to have this problem at the moment and nearly 4 days of trying to upload (over 50!) and the same message appears on and on.

Upgraded everything. Rebuilt 2 apps and nothing.

No news from Apple neither. What to do except receiving the same advice to wait and keep trying. We dont even know where the problem comes from.

We have a new issue to be released in 10 days, and the app should be upgraded before.

Thanks,

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Thu, 06 Nov 2014 14:31:56 GMT

Unfortunately there isn’t anything to do other than keep trying and wait for a response on your open ticket with Apple. You can ignore the warning, it’s just a warning.

Neil

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Thu, 06 Nov 2014 09:56:16 GMT

Still not being able to upload our v32 upgraded app and no news from Apple (ticket). But a new warning has appeared concerning the 64 support with the Feb.1 deadline.

We were wondering. Our original v28 app has it certificates expiring today, so for the v.32 one we generated new certificates. Could it be a conflict between the 2 being active ?

Thanks.

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Wed, 05 Nov 2014 15:36:36 GMT

Thanks Neil. We did that this morning but still no response and no luck. Surprised we are the only one having that problem today.

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Wed, 05 Nov 2014 12:22:29 GMT

Send in a support request to Apple and tell them you are getting the error even though your app does support the minimum OS version specified. This is, unfortunately, an intermittent issue that seems to be happening with App Loader that is outside of our control.

Neil

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Wed, 05 Nov 2014 10:50:25 GMT

Neil - Still getting the same error. Even tried with a different computer with the 2.9 version of Application Loader and we see a download loop of the app. instead.

No clue what to do and we have a tied schedule.

Also, does any one else getting the same pb recently ?

Thank you,

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Tue, 04 Nov 2014 16:27:05 GMT

Does anyone else had the same problem in last couple days ? Was this resolved ? Thanks.

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Tue, 04 Nov 2014 15:41:47 GMT

Neil - No, a loop coming back to the same error.

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Tue, 04 Nov 2014 14:51:20 GMT

Try sending it and see what happens.

Sent from my Windows Phone

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Tue, 04 Nov 2014 14:44:41 GMT

Hmm.. and after it the msg appears, the sent button is not greyed out, should we wait or send it anyway ? Thank you,

Re: "ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Tue, 04 Nov 2014 13:57:52 GMT

Wait a day or so and try again. It appears to be an intermittent error with the App Loader.

Neil

"ERROR ITMS-9000: "Invalid Bundle. The bundle viewer.app does not support the minimum OS Version specified in the Info.plist

forums_noreply@adobe.com — Tue, 04 Nov 2014 12:34:40 GMT

Hello,

We read all the discussions around the error that appeared few weeks ago.

Just rebuilt our app with DPS 3.2.1 and Application Loader 3.0 and having the same issue.

What should we do ? Thanks for the help,

Regards,

Jean S.