Adobe Community: Message List - Crashes whenever paint brush or pencil are used, also, many bugs occur while usinh other tools (trial version)

Re: Crashes whenever paint brush or pencil are used, also, many bugs occur while usinh other tools (trial version)

forums_noreply@adobe.com — Fri, 07 Nov 2014 06:51:52 GMT

Hi,

Thanks much for the details. I have sent to you an email to debug this issue. Please respond.

Thanks!

Mohan

Re: Crashes whenever paint brush or pencil are used, also, many bugs occur while usinh other tools (trial version)

forums_noreply@adobe.com — Wed, 05 Nov 2014 23:42:44 GMT

Sorry that it took me so long, but I am using the trial 14.1.0.96 version of adobe flash CC 2014, and at the moment I am using windows 8.1, and because I am a beginner, I do not own a wacom tablet, so I just use my mouse.

Re: Crashes whenever paint brush or pencil are used, also, many bugs occur while usinh other tools (trial version)

forums_noreply@adobe.com — Wed, 05 Nov 2014 06:06:13 GMT

Hi,

In addition to the build number in use, can you please also post your OS details? Do you use wacom tablet for drawing?

Thanks!

Mohan

Re: Crashes whenever paint brush or pencil are used, also, many bugs occur while usinh other tools (trial version)

forums_noreply@adobe.com — Wed, 05 Nov 2014 05:10:25 GMT

Can you please confirm the version of Flash Pro you are using by checking Help->About Flash. The latest version is Flash Professional CC 2014.1 (v 14.1.0.96).

Thanks!

Latha

Crashes whenever paint brush or pencil are used, also, many bugs occur while usinh other tools (trial version)

forums_noreply@adobe.com — Tue, 04 Nov 2014 23:34:13 GMT

As I said in the title, the application crashes whenever I try to use the paintbrush or pencil. Also, when scrolling, the canvas duplicates as well as any shape tools holding extra places when they should have vanished. I am using the trial version and haven't seen anything like this in the forums. Any help would be awesome.