Adobe Community: Message List - What is the fix for the shockwave crash? I have tried several.....

Re: What is the fix for the shockwave crash? I have tried several.....

forums_noreply@adobe.com — Fri, 07 Nov 2014 08:02:37 GMT

This ("Shockwave Flash") is about Flash Player, not Shockwave Player. You need to post in the Flash Player forum, as Sean has suggested in his first reply.

Re: What is the fix for the shockwave crash? I have tried several.....

forums_noreply@adobe.com — Thu, 06 Nov 2014 12:54:05 GMT

First this and then asks to send crash report

Thank you

Re: What is the fix for the shockwave crash? I have tried several.....

forums_noreply@adobe.com — Thu, 06 Nov 2014 07:31:53 GMT

You really need to provide some information regarding "shockwave crash"; perhaps a screenshot of what you see: https://forums.adobe.com/thread/1070933

Re: What is the fix for the shockwave crash? I have tried several.....

forums_noreply@adobe.com — Wed, 05 Nov 2014 22:12:08 GMT

Your link leads me back to Adobe flash player / how to use.

In the thread you are suggesting contains a lot of people asking the same Shockwave crash questions.

After digging around in there and in the help section I have found several things to try..

Sense they did not work for me I am in the adobe shockwave player discussion thread trying to see if anyone has anything else on this?

Thank you Sean.

Does anyone else have any suggestions?

Re: What is the fix for the shockwave crash? I have tried several.....

forums_noreply@adobe.com — Wed, 05 Nov 2014 21:56:33 GMT

You are right — insofar as this forum is for the Shockwave Player, the plug-in for content created with Director.

However, many years ago Macromedia decided to call their brand new player for Flash content "Shockwave Flash", presumably in an effort to piggy-back on the mind-share that Shockwave had already gained. This has caused endless confusion ever since, especially now that the Flash Player keeps crashing. Take my advice and (search then) post on the Flash Player forum — you'll see any number of threads about crashes, presumably with some recommended fixes too

Re: What is the fix for the shockwave crash? I have tried several.....

forums_noreply@adobe.com — Wed, 05 Nov 2014 20:01:19 GMT

The Shockwave crash is a fairly wide spread and common problem in which the shockwave player crashes over and over.

The commonly prescribed fixs on the Adobe site don't seem to work for me.

Re: What is the fix for the shockwave crash? I have tried several.....

forums_noreply@adobe.com — Wed, 05 Nov 2014 19:56:44 GMT

Sorry I thought this was Adobe Shockwave Player > Discussions

Re: What is the fix for the shockwave crash? I have tried several.....

forums_noreply@adobe.com — Wed, 05 Nov 2014 19:14:41 GMT

I'm not sure what "the shockwave crash" is, but I guess you're having trouble with Flash so should ask on a forum for the Flash Player

What is the fix for the shockwave crash? I have tried several.....

forums_noreply@adobe.com — Wed, 05 Nov 2014 16:47:17 GMT

What is the fix for the shockwave crash? I have tried several.....

I have win7 and firefox