Adobe Community: Message List - I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?

Re: I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?

forums_noreply@adobe.com — Tue, 11 Nov 2014 15:29:12 GMT

Hi There,

I apologize for the inconvinience. You may try different browser and see if you are still getting the same error. In case you still get the issues you can Chat with us by clinking on the following link : Chat
with an Expert . In case you still get any issues then email us directly at tcssup@adobe.com and we will respond you back with the download links.

Regards,

Mayank

Re: I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?

forums_noreply@adobe.com — Tue, 11 Nov 2014 01:42:09 GMT

I was running into this yesterday and today as well, on a brand new Mac (so no way it was a caching issue!), I could not purchase the subscription using Chrome. But opening up Safari worked fine for me.

Re: I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?

forums_noreply@adobe.com — Mon, 10 Nov 2014 01:35:14 GMT

Google is your friend

How do I clear caches and cookies? | Apple Support Communities

Re: I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?

forums_noreply@adobe.com — Mon, 10 Nov 2014 00:37:54 GMT

I am using safari

Re: I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?

forums_noreply@adobe.com — Sun, 09 Nov 2014 17:12:18 GMT

Which browser are you using?

Re: I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?

forums_noreply@adobe.com — Sun, 09 Nov 2014 16:18:28 GMT

How do I do that?

Re: I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?

forums_noreply@adobe.com — Sun, 09 Nov 2014 15:48:51 GMT

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.

I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?

forums_noreply@adobe.com — Sun, 09 Nov 2014 15:34:09 GMT

I need help on downloading Captivate. I just started subscribing yesterday. But wen I click download, the message that I got was "413 Header Length too Large." What does that even mean?