Adobe Community: Message List - problem with my account login

Re: problem with my account login

forums_noreply@adobe.com — Mon, 10 Nov 2014 16:19:39 GMT

nothing...the problem persist!

Re: problem with my account login

forums_noreply@adobe.com — Mon, 10 Nov 2014 16:18:26 GMT

You can do one thing go to the screen that says you cannot login to this machine, there you will see the another option that says "Sign out from other devices". You can select that option and then you can activate the program on same machine

thanks

Re: problem with my account login

forums_noreply@adobe.com — Mon, 10 Nov 2014 16:07:43 GMT

Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help

-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

problem with my account login

forums_noreply@adobe.com — Mon, 10 Nov 2014 16:03:10 GMT

i ve got a problem with my account login, in creative clound apps is login normaly but when i want to open application i have problem. the msg is "unable to sing in on this computer or device because the user name has already been used to activate the software on two other computer or device" i check it and the only device is one(macbook) where is activate, why i cant log in?

Can I use the software I download from Creative Cloud on more than one machine?

Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.