Adobe Community: Message List - 64 bit Photoshop Elements 7

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Sun, 08 Aug 2010 18:17:22 GMT

ssprengel wrote:

Your other post on the subject a few hours ago still exists:
http://forums.adobe.com/message/3034268#3034268

An issue with a black area while playing something sounds more like a video-driver or codec issue, where a 64-bit version of Windows has many more driver problems than 32-bit version of Windows because it is a relatively new architecture that not everyone knows how to do perfectly. PSE7 has to rely on operating system and video-card manufacturers for things, and cannot be responsible for all incompatibilities. Of course it would be nice if they used methods that had the least amount of problems.

IMO, and only if you can tolerate a bit of constructive criticism, Adobe doesn't need another amateur volunteer apologist. Adobe seems to have the opinion that nobody else can write software to existing standards but Adobe, and that their "solutions" are above reproach. News flash, the photo department at Community College of Philadelphia, is replacing their Windows computers with Macs this year, because they're simply sick of Premier Pro crashing, and they're going to give "Final Cut Pro" a shot.

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Sun, 08 Aug 2010 09:42:04 GMT

Video card is Nvidia GeForce GTX 260 with lots of onboard RAM, and driver is up to date. It works with everything else on PC so far.

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Sat, 07 Aug 2010 21:54:08 GMT

Your other post on the subject a few hours ago still exists:

http://forums.adobe.com/message/3034268#3034268

An issue with a black area while playing something sounds more like a video-driver or codec issue, where a 64-bit version of Windows has many more driver problems than 32-bit version of Windows because it is a relatively new architecture that not everyone knows how to do perfectly. PSE7 has to rely on operating system and video-card manufacturers for things, and cannot be responsible for all incompatibilities. Of course it would be nice if they used methods that had the least amount of problems.

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Sat, 07 Aug 2010 21:15:18 GMT

Adobe are clearly very touchy about this as they have removed my previous posting from this forum which explained that there are problems running PSE 7 in Windows 7 64 bit which don't occur with Windows XP. In particualr it will not create wmv slide shows and the previews pane (including full screen) is just black, even though sound plays.

I wonder how long this post will last.

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Sun, 18 Oct 2009 20:19:34 GMT

I have been using Photoshop Elements 7 with my new 64 bit Vista machine since July. I have to say that everything works fine on it. The biggest problem so far is that I haven't found the menu bar to be pleasing but it is not a problem or issue. After my Upgrade Advisor for Windows 7 it appears that it will work with Windows 7 also. As best I can tell, Adobe doesn't provide tech support for it on 64 bit systems which is kind of strange but ....

Re: 64 bit Photoshop Elements 8

forums_noreply@adobe.com — Sun, 18 Oct 2009 17:37:10 GMT

I only really see the need to upgrade if there is a 64 bit version of it. Alas; nobody seems to know.

On the contrary, we do know.

If you mean, is there a version of PSE 8 that can take full advantage of 64-bit addressing and use more than 2 GB of memory (what is normally meant by "64-bit version"), then we know the answer authoritatively: Adobe only offers a 32-bit version, not a 64-bit version, and there has been absolutely no indication that they will offer a 64-bit version. (Note that most programs that run on 64-bit Windows Vista and 64-bit Windows 7 are 32-bit programs.)

What we don't know authoritatively is how well that 32-bit version of PSE 8 will run on the final version of 64-bit Windows 7 and whether Adobe will decide to provide official customer support for PSE 8 on 64-bit Windows 7. Based on people's experience with PSE 7 and earlier on 64-bit Windows Vista and with various versions of PSE on Windows 7 beta releases, it's quite reasonable to expect that PSE 8 will run as well on 64-bit Windows 7 as on 32-bit Windows 7. It's also quite reasonable to expect that when people contact Adobe customer support with problems running PSE 8 on 64-bit Windows 7, that Adobe will decline to provide such support.

Re: 64 bit Photoshop Elements 8

forums_noreply@adobe.com — Sun, 18 Oct 2009 16:58:46 GMT

Thank you John Ellis, & The Mad Texan for your kind replies.

I am currently using Elements 7, & the question is do I take up Amazon's launch offer of Elements 8. - I only really see the need to upgrade if there is a 64 bit version of it.

Alas; nobody seems to know.

Re: 64 bit Photoshop Elements 8

forums_noreply@adobe.com — Sun, 18 Oct 2009 14:03:12 GMT

By definition, a 32-bit processor uses 32 bits to refer to the location of each byte of memory. 2^32 = 4.2 billion, which means a memory address that's 32 bits long can only refer to 4.2 billion unique locations (i.e. 4 GB).

In the 32-bit Windows world, each application has its own “virtual” 4GB memory space. (This means that each application functions as if it has a flat 4GB of memory, and the system's memory manager keeps track of memory mapping, which applications are using which memory, page file management, and so on.)

This 4GB space is evenly divided into two parts, with 2GB dedicated for kernel usage, and 2GB left for application usage. Each application gets its own 2GB, but all applications have to share the same 2GB kernel space.

There were memeory space extention technologies (/3GB boot flag and Address Window Extensions {AWE}), but none of the Adobe software is setup to take advantage of these.

So, bottom line is that PSE, so long as it's a 32-bit app, will not ever have more than 2GB of memory space in which to work. This is true whether you're running on a 32-bit OS, or on a 64-bit OS in 32-bit emulation (which works fine - see my post above).

Note though that a 64-bit OS can provide the full 2GB of space to many 32-bit apps, so long as the system has enough memory. My 8GB, Windows 7 system can run PSE (both the organizer and the editor) and Premier all maxed out at 2G each, simultaneously. 32-bit Windows would have had to swap to disk furiously to do this, so the performance is night and day different.

A truely 64-bit version of the editor would be a great add to the PSE product line! Workign with some of the merge and group shot functions on high resolution images definately pushes the envelope on the memory front.

Re: 64 bit Photoshop Elements 8

forums_noreply@adobe.com — Sun, 18 Oct 2009 11:54:28 GMT

I have two Vista 64 bit HP computers with PSE 6 and 7 installed as 32 bit apps. Both work okay. They can use up to 4GB of RAM if it is available. The 2GB (by default) to 3GB RAM usage limit is for 32 bit Windows.

I'm usually on the Lightroom forum, but I came over here to see why Adobe is bundling Bridge with PSE 8 on Mac's, but sticking us with the organizer.

Re: 64 bit Photoshop Elements 8

forums_noreply@adobe.com — Sat, 17 Oct 2009 06:07:40 GMT

Adobe promises Windows 7 compatibility for PSE 8:

http://www.adobe.com/products/photoshopelwin/features/?view=topnew

The product pages don't specify whether 64-bit Windows 7 is supported. Given their history with previous versions, I wouldn't be surprised if PSE 8 runs just fine, and I also wouldn't be surprised if Adobe refuses to provide customer support.

Re: 64 bit Photoshop Elements 8

forums_noreply@adobe.com — Sat, 17 Oct 2009 05:34:21 GMT

Now - The same question about photoshop elements & Premier Elements 8!?!

With the imminent release of Windows 7, Surely someone in Adobe must realise that this is a relavent question.

I find their web-help doesn't (help). They don't answer posted questions either.

I am about to update to Windows 7, Currently running 32 bit Vista, will be running 64 bit W7 with 6Gb of RAM.
Are your Photoshop Elements & Premier Elements 8 able to take advantage of this?
Currently Premier elements 7 runs very slowly when editing HD.
No mention of Windows 7 compatabilty is made on Amazon.co.uk web-site in relation to your product. - I would have thought this was

an important sales point?
Thanks in advance for your help.
Peter Austen www.LeManoir.org

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Thu, 23 Jul 2009 19:10:11 GMT

Thanks for this.

DJH

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Thu, 23 Jul 2009 17:43:20 GMT

See this FAQ for more information about Adobe's lack of support for Vista 64:

http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_PSE_and_Vista

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Thu, 23 Jul 2009 02:18:44 GMT

Thanks also from me. I'm going to upgrade to the 64-bit version of Windows 7 and this helps a lot.

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Sun, 12 Jul 2009 17:06:13 GMT

Thank you very much. This is the answer I was hoping for.

Re: 64 bit Photoshop Elements 7

forums_noreply@adobe.com — Sun, 12 Jul 2009 14:20:40 GMT

Photoshop Elements 7 runs just fine for me on both Windows 7 x64 and Vista x64. It's still a 32 bit app, and so runs in the WOW (Windows on Windows) 32 bit emulator, but honestly I think it still may be faster than native on 32 bit.

Since the app itself is unchanged, there aren't any issues with the Photoshop upgrade - there isn't a photoshop upgrade. Backup your catalog on 32 bit, do the OS upgrade, install PSE7 on the new system, restore the catalog. Works fine.

Be cautious about one thing though. The folder structure for "My Documents" is the same on Windows 7 as it was on Vista, but MS added the concept of "libraries" on top of it. If your PSE7 catalog is in the default location(s) then it'll be hard to find in the file explorer in Win 7.

64 bit Photoshop Elements 7

forums_noreply@adobe.com — Sat, 11 Jul 2009 15:55:28 GMT

I can't seem to get confirmation about 64 bit support for Vista/Windows 7. I am in the process of upgrading to 64 bit from 32 bit. I have many conflicting stories about Elements 7 working with 64 bit. I have all of my pictures on it and am worried about this transition. Any input would be appreciated.