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    <title>Adobe Community: Message List - Troubleshooting WebHelp</title>
    <link>https://forums.adobe.com/community/robohelp/robohelp_webhelp?view=discussions</link>
    <description>Most recent forum messages</description>
    <language>en</language>
    <pubDate>Sun, 28 Apr 2013 10:54:51 GMT</pubDate>
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    <dc:date>2013-04-28T10:54:51Z</dc:date>
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      <title>Troubleshooting WebHelp</title>
      <link>https://forums.adobe.com/message/2137534?tstart=0#2137534</link>
      <description>&lt;!-- [DocumentBodyStart:aa1890c1-ef8b-4c6a-9d13-df6078a741cd] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;table border="0" cellpadding="3" cellspacing="0" class="jiveNoBorder" style="border-style: solid; border-width: 0px; width: 100%;"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td style="border:0px solid black;border-width: 0px;border-style: solid;"&gt;&lt;div&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-2137534-8335/whicon.gif"&gt;&lt;img alt="whicon.gif" class="jive-image" height="32" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-2137534-8335/whicon.gif" width="32"/&gt;&lt;/a&gt;&lt;/div&gt;&lt;/td&gt;&lt;td style="border:0px solid black;border-width: 0px;border-style: solid;"&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;This post contains links to useful sources of information to help you troubleshoot WebHelp.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Bear with us while we add to this starter list. Items will be added as we think of them and not necessarily in order of importance.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Please feel free to email &lt;a class="jive-link-community" href="http://www.robowizard.com/RoboWizard/NewProject.htm#Contacting_the_RoboWizard.htm"&gt;RoboWizard&lt;/a&gt; or &lt;a class="jive-link-community" href="http://www.grainge.org/pages/feedback/feedback.htm"&gt;Peter Grainge&lt;/a&gt; via their web sites with suggestions.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;h6&gt;&lt;span style="color: #3366ff;"&gt;Calling Web&lt;/span&gt;&lt;span style="color: #3366ff;"&gt;Help&lt;/span&gt;&lt;/h6&gt;&lt;p&gt;&lt;a class="jive-link-community" href="http://www.grainge.org/pages/authoring/calling_webhelp/calling_webhelp.htm"&gt;This article&lt;/a&gt; leads to a number of sources of information.&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-2137438-8319/divider3.gif"&gt;&lt;img alt="divider3.gif" class="jive-image jive-image-thumbnail" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-2137438-8319/divider3.gif" width="450"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;h6&gt;&lt;span style="color: #3366ff;"&gt;Fixing Merged WebHelp&lt;/span&gt;&lt;/h6&gt;&lt;p&gt;Adobe Technical Support point their customers to &lt;a class="jive-link-community" href="http://www.grainge.org/pages/authoring/merging_webhelp/merged_help.htm"&gt;these pages&lt;/a&gt;!&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-2137438-8319/divider3.gif"&gt;&lt;img alt="divider3.gif" class="jive-image jive-image-thumbnail" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-2137438-8319/divider3.gif" width="450"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;h6&gt;&lt;span style="color: #3366ff;"&gt;Browser Issues&lt;/span&gt;&lt;/h6&gt;&lt;p&gt;Only Internet Explorer, Firefox and Safari are supported in versions prior to RoboHelp 9. Google Chrome support was added to RoboHelp 9. Opera is not supported so Adobe Technical Support will not be able to help you.&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-2137438-8319/divider3.gif"&gt;&lt;img alt="divider3.gif" class="jive-image jive-image-thumbnail" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-2137438-8319/divider3.gif" width="450"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;The &lt;a class="jive-link-thread-small" data-containerId="2245" data-containerType="14" data-objectId="468200" data-objectType="1" href="https://forums.adobe.com/thread/468200?tstart=0"&gt;Troubleshooting Guide&lt;/a&gt; has links to the troubleshooting tips for the other RoboHelp forum categories.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:aa1890c1-ef8b-4c6a-9d13-df6078a741cd] --&gt;&lt;img src='/beacon?t=1415927364408' /&gt;</description>
      <pubDate>Tue, 28 Jul 2009 13:25:38 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/message/2137534?tstart=0#2137534</guid>
      <dc:date>2009-07-28T13:25:38Z</dc:date>
      <clearspace:dateToText>1 year 7 months ago</clearspace:dateToText>
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