https://forums.adobe.com/community/dps/faq?view=discussions Most recent forum messages en Mon, 12 Mar 2012 23:07:53 GMT Jive Engage 7.0.0.1 (http://jivesoftware.com/products/) 2012-03-12T23:07:53Z en https://forums.adobe.com/message/4262750?tstart=0#4262750 <!-- [DocumentBodyStart:bf747b84-8522-4ae8-9f86-9a4ed0e05240] --><div class="jive-rendered-content"><p>If you get this error message in the Adobe Content Viewer while trying to view a folio, it means that you're trying to open a new folio with and older viewer. This frequently happens between when a new set of tools is released and Apple approves the newest viewer version. If you install the new tools and create a folio, the current version of the Adobe Content Viewer isn't able to display the folio. You can do any of the following:</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>* If you have a Professional or Enterprise subscription to DPS, use the Viewer Builder to create a custom version of the Adobe Content Viewer. This custom version has Preview on Device enabled, unlike the store version.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>* Wait for Apple to approve the newest viewer version. Use the Desktop Viewer to preview content for the time being.</p><p style="min-height: 8pt; padding: 0px;">&nbsp;</p><p>* If you can't wait for the viewer to be approved, uninstall the tools and reinstall an older version of the DPS tools. See <a class="jive-link-external-small" href="http://help.adobe.com/en_US/digitalpubsuite/using/WS67cb9e293e2f1f60-21ba9a4512e5e5e0b8d-7ffe.html" rel="nofollow">this article</a>.</p></div><!-- [DocumentBodyEnd:bf747b84-8522-4ae8-9f86-9a4ed0e05240] --><img src='/beacon?t=1415923464427' /> Mon, 12 Mar 2012 23:07:53 GMT forums_noreply@adobe.com https://forums.adobe.com/message/4262750?tstart=0#4262750 2012-03-12T23:07:53Z 2 years 8 months ago 0