Adobe Community : Popular Discussions - RoboHelp for Word

Cannot open the file: mk:@MSITStore

forums_noreply@adobe.com — Fri, 04 Sep 2009 21:23:50 GMT

I just upgraded to RoboHelp 8 for Word (Office 2007, XP Pro) and continue to have this problem after compiling a project (Microsoft HTML) and clicking on view. One suggestion was to change the path closer to the root directory. I changed the output path the C:\ (can't get any closer than that!) and that didn't help. I searched the forum for a definitive fix but haven't found one yet. The file opens fine using explorer but it's obviously a pain-in-the-butt to have to always do that. Thanks.

header and footer issues in robohelp 10

forums_noreply@adobe.com — Wed, 25 Sep 2013 09:16:34 GMT

Hi,

I am using single source for publishing word and html help. How to update header only for word publish and footer only for html help in Robohelp 10. Please help me.

Regards,

Nalini

RoboHelp for Word installed from RoboHelp 10 won't work with Word 2010

forums_noreply@adobe.com — Thu, 01 Aug 2013 22:43:44 GMT

I have a Help project created in RoboHelp for Word 8. I recently upgraded from Word 2007 to Word 2010 and discovered that RH8 for Word won't work with Word 2010. So I purchased RoboHelp 10 and have installed RoboHelp for Word from it. Alas, RH for Word STILL won't work with Word 2010. When I try to open my project, I get this message:

Before I bought RH10, I live-chatted with an Adobe sales person who assured me it was compatible with Word 2010.

BTW, I tried to roll back to Word 2007, but I was getting weird behavior running Word, so I have reinstalled Word 2010 and want to stay there.

Any ideas?

Microsoft Visual Basic error '5155'

forums_noreply@adobe.com — Thu, 17 Jun 2010 18:00:42 GMT

Hi team,

I got this message when i try to add a new document word (doc file) in my robohelp explorer before adding Topics.

I work with robohelp 8 for word, with microsoft word 2007.

Robohelp is installed on a server (disk c:) and the project is on a drive like i:.

Some of you can help me.

some1no

RoboHelp will not open Project

forums_noreply@adobe.com — Mon, 26 Oct 2009 20:09:07 GMT

A few months back we purchased RoboHelp 8 and our help files were created in RoboHelp X5. Initially, I could not compile the RBH-X5 help files in RBH8 and had to use the corporate RBH (RBH-X5) server. Last month my computer was re-imaged and some software was upgraded to Windows 2008, MS Word 2007, etc. I successfully compiled the help files (RBH8) the first part of last week. I could not get past opening my help file by Friday. Today, I cannot open the file. It hoses while Reading Project Source. What should I do?

Thank you for your feedback!

Size of File: 478 mg

RH8 for Word 2003. Runtime Error 5152: Cant move focus to control

forums_noreply@adobe.com — Wed, 24 Jun 2009 12:49:35 GMT

Hi, I am trying to open a word file from the RoboHelp source files and am getting the following error:

Runtime Error '5152': Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus.

I am using Word 2003 and RoboHelp 8. I didnt not change anything in the code, its a RoboHelp provided code. RH was installed with my netword id and with admin rights. When I click debug, it highlights the following piece of code.

Private Function IsRoboHookLoaded() As Boolean

    IsRoboHookLoaded = False
    ' No addins, not loaded
    If (AddIns.Count = 0) Then
        GoTo IsRoboHookLoadedExit
    End If

    For i = 1 To AddIns.Count
        AddInName$ = LCase$(AddIns.Item(i).Name)
        If (AddInName$ = "robohook.wll") Then
            If (AddIns.Item(i).Installed = True) Then
                IsRoboHookLoaded = True
                Exit For
            End If
        End If
    Next

IsRoboHookLoadedExit:
End Function

Also, when I click end and try to close the Document, I get another error:

Runtime Error '5152': Method 'Name' of Object 'AddIN' failed.

It again highlights the same piece of code on debug.

Can you please suggest why this might be so?

Thanks in advance.

- Shubs

External link to MIcrosoft Office Files

forums_noreply@adobe.com — Wed, 28 Feb 2007 16:35:45 GMT

Hello
I generate HTML Help Files using RH for Word (X5.02) and am using Word 2000.
I have searched this forum for this but must not have typed the correct keywords as I did not find anything and somehow I have the feeling this is a trivial issue. I have hyperlinks in my source Word documents. These hyperlinks display an Excel spreadsheet or a Word document when clicked on. I do not wish to import these documents into RH as they are work instructions that are version-controlled.

When I compile my Help File and try clicking on the hyperlinks, nothing happens. They appear as hyperlinks but they do not display anything when clicked on (little hand showing a link does not appear, only the normal cursor).

As I have only used jumps, popups to link to other topics within my Help FIle and hyperlinks to link to external HTML files or e-mail addresses, I would like to know how to go about having hotspots linking to an XLS or a DOC file (I can PDF these target files) if using RH for RoboHelp?

Thanks in advance for any input.

RH6: Unlinked topics and map IDs

forums_noreply@adobe.com — Tue, 19 Feb 2008 20:01:13 GMT

For some reason, my RH files have unlinked some of the map IDs and their topics. The map IDs appear in the unused map ID folder, or sometimes in the actual map ID folders, but the topics appear without a map ID within their properties. Some of the topics are ones that I changed the name or topic string (these I changed by going into properties and changing them--I accepted the "update all" option at the prompt about linking the topic to the previous string, etc). I'd love to know why this is happening to prevent it in the future. Also, is there an easy way to repair this? I've just been deleting the map ID from the map ID folder, then re-typing it in within the topics view in RH.

Generating WebHelp/HTML After Upgrading from RoboHelp for Word X3

forums_noreply@adobe.com — Fri, 08 Feb 2013 17:56:22 GMT

My client is looking to change the way they generate help for an internal application. Until now, they've been using RoboHelp for Word X3. I was able to import the existing project into RoboHelp 10 and generate "Primary Layout (WebHelp)." I opened the generated help in IE and FireFox and found the Table of Contents, which generated well.

Most but not all of the individual help pages will not open, however. Those that will not open are in CHM format. FireFox is reporting errors like "Firefox doesn't know how to open this address, because the protocol (rmation.chm) isn't associated with any program." Can anyone advise me on how to proceed?

RH8, Robohelp for Word, Office 2010

forums_noreply@adobe.com — Wed, 23 Jun 2010 16:21:22 GMT

We just upgraded a user from Windows XP 32 bit, Office 2003 Pro and Robohelp 5.02 to a new machine with Windows 7 64 bit, Office 2010 Pro 32 bit and RH8. We made a copy of the RH5 project as a backup and then proceeded to import the RH5 Project into RH8. When the project completed loading we recieved the following message: The version of Word you have installed is not supported. Please install an earilier version of Word before running Robohelp for Word. Clicking okay on the message leaves us in RH8 with the project open, however we cannot open any files in Word 2010 and get the same message when trying to do so.

Prior to upgrading we did not experience this issue. Robohelp was installed after Office 2010. We cannot open any files with Robohelp for Word in Word 2010.

We searched for and upgraded Robohelp for Word to version 8.0.203. The software is stating there are no further updates.

Any help will be appreciated.