Adobe Community : Popular Discussions - WinHelp

"access unnamed file" error; search tab not working on Citrix

forums_noreply@adobe.com — Thu, 27 May 2010 17:33:34 GMT

Hi folks,

We have a WebHelp project and a WinHelp version of the same project, generated in RoboHelp 8 and we're having some weird problems with it.

Problem 1: When the WinHelp project is viewed via a Citrix server, the full text search tab comes up blank gray. When the project is run locally it works fine. Anyone had experience with this or have any idea what it would take to solve it?

Problem 2: When you select one particular menu item from the app (others work), it does not launch the help. Instead you get the following error:

Release of product is imminent. Gloom abounds. Has anyone seen this before? Can you help? Thanks.-Sandy

Help Jumps and Bullet Colours

forums_noreply@adobe.com — Mon, 15 Mar 2010 19:14:42 GMT

I have two problems that may or may not be related to each other. The first is that I have several topics with bullet lists. The bullets are supposed to be blue, but after being compiled, there are some that are blue, and some that are black. In general, the bullets that are black have a jump inserted (I have tried taking out the jump, and the bullet goes back to blue). Any suggestions on what caused this and what I can do to keep all bullets blue?

Also, when I select text to insert a jump, and right-click, I no longer get the option to insert a jump, and the RoboHelp tab in Word does not give me this option. Any insight into this?

Thanks

What controls the index and search panes in RoboHelp 5?

forums_noreply@adobe.com — Mon, 19 Oct 2009 19:05:07 GMT

I'm using RoboHelp 5 and need to know what controls the index and search panes. Is there a specific file that controls 1 or both?

RoboHelp rtf converter cannot be found

forums_noreply@adobe.com — Sat, 03 Oct 2009 01:17:23 GMT

I have just installed Adobe RoboHelp 8 for Word, and am getting the above-mentioned message when trying to save MS-Word file.

Have performed "Repair" ... no luck.

Any ideas greatly appreciated.

MBH

HELP_CONTEXT is 0; what to do

forums_noreply@adobe.com — Tue, 17 Jun 2008 13:56:10 GMT

Caveat--this is more of a WinHelp 4 question than a RH question. If the HELP_CONTEXT is set to 0 is there anything I can do (I have access to the .hh file) or does the developer need to assign a number to the control? Thanks,

Jen

WinHelp and missing RoboEx32.dll

forums_noreply@adobe.com — Fri, 07 Sep 2007 20:23:58 GMT

Created a simple WinHelp and I have 6 IT users reviewing the content. One user is getting a message that the RoboEx32.dll file is missing. He is running Windows XP Pro with the latest service pack. Evidently he has the file - it is not in the System32 directory.

He is now questioning the use of RoboHelp in creating the help files - his concern is that when the help file is distributed further with the application, users further down the line will run into the same problem. He feels that there shouldn't have to be "other software installed just to run help".

I guess my question is - how does the RoboEXe.dll get distributed - with the compiled help?