Adobe Community : Popular Discussions - Flash Pro FAQ List

FAQ: How do I reset Flash professional to default configurations and preferences?

forums_noreply@adobe.com — Fri, 20 Apr 2012 11:16:18 GMT

For Flash Pro CS6/CS5.5:

Use keyboard shortcut keys to delete user configuration and preferences files. Hold down Shift+Ctrl+Alt (Win) or Shift+Command+Option (Mac) prior to launching Flash Professional. If this interferes with an OS dialog, hold this keyboard combination immediately after launching Flash until you see the prompt to reset preferences.

For Flash CS5 and earlier:

Delete user configuration:

Window XP - C:\Documents and Settings\<username>\Local Settings\Application Data\Adobe\Flash<version>
Window Vista & Window 7- C:\Users\<username>[AppData]\Local\Adobe\Flash<version>
Mac - Volume/Users/<username>/Library/Application Support/Adobe/Flash<version>

Recreate Flash Professional Preferences

See this TechNote: http://kb2.adobe.com/cps/520/cpsid_52048.html

FAQ: What information should I provide when asking a question on Flash Professional forums?

forums_noreply@adobe.com — Fri, 06 Jul 2012 15:27:39 GMT

When asking a question on the Flash Professional user-to-user forums, you can make it easier by proactively providing answers to the following questions:

Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Please give us more information about your Creative environment:
- What version of Flash Professional are you using? And, if applicable, include the minor version number (e.g., Flash Professional CS5.5 with the 10.5.1 update).
- What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac". Also, see this page to quickly check if your OS is supported for the version of Flash Professional you are using.
- Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number of disk drives, and how any external drives are connected.
If you are getting error message(s), what is the full text of the error message(s)?
If you encountered a crash, please upload Flash Professional log files to any free file sharing sites and post a link. Depending on the OS you are using, you will find the crash logs at:
- Win: Program Files\Common files\Adobe\Installers or \Documents and Settings\<user>\Local Settings\ApplicationData\Adobe\AAMUpdater\1.0\
- Mac: /Library/Logs/Adobe/Installers or ~/ Library/ApplicationSupport/Adobe/AAMUpdater/1.0/
Did you encounter the issue in spite of recreating Flash Professional preferences?
What were you doing when the problem occurred?
Has this ever worked before?
What other software are you running on the system?
Also, do check the Flash Professional FAQs list and also do a quick Flash Professional Community Help search to see if your question has been addressed already.
Adding screenshots and FLAs to your discussions is highly useful and will help fetch an answer faster and easier.

Drawing in as3

forums_noreply@adobe.com — Thu, 13 Nov 2014 13:31:40 GMT

Hi,

I'm making an advertisement as part of a uni project however I am stuck.

I want the user to be able to colour in lips once the swf file is published and also have the colour change on the click of a button.

Someone please help as I've tried a few and none of them seem to work

How do you create a smaller window for an swf file then have it load on your site in those specific dimensions?

forums_noreply@adobe.com — Tue, 11 Nov 2014 16:31:17 GMT

How do I code?

forums_noreply@adobe.com — Tue, 11 Nov 2014 15:33:11 GMT

I am trying to make an app, and I can't find ant place that shows me how to code.

Pencil/Brush Tool Bug with Wacom Cintiq 13HD

forums_noreply@adobe.com — Wed, 30 Jul 2014 22:07:14 GMT

Hello everybody,

Today I got a CC abo to use Flash Professional, sadly a bug is occurring.

I downloaded the software today using the Adobe creative cloud software, so it should be up-to-date.

When trying to draw (using a Wacom Cintiq 13hd) a line using the brush or the pencil tool, the line appears at a different spot. When putting the Cintiq pen away from the tablet, the displaced line bends in a straight line towards the spot where my actual pen was placed.

I already tried reinstalling Flash and my (up-to-date) Cintiq driver as well as an older driver version, nothing helped.

When I used the tial version of Flash some months ago this bug did not occur.

It also does not occur when using the mouse to draw or using other software (e.g. Photoshop).

I am using Microsoft Windows 8.1 64 bit.

4 GB RAM.

Intel Core i5-3210M CPU 2.50 GHz

If you need more information, please tell me.

English isn't my mother tongue so I have some problems describing the problem properly, but I hope you get what I mean

I appreciate your help,

Kind regards

FAQ: How to resolve "Unexpected File Format" error with Flash Professional CS5.5?

forums_noreply@adobe.com — Mon, 30 Jul 2012 06:42:41 GMT

You may encounter errors when you attempt opening or saving files using Flash Professional CS5.5. To address the above problem, Adobe released an updater for Flash Pro CS5.5 (version 11.5.1).

The following article explains about the errors and Flash CS5.5 updater released to handle them in detail:

http://blogs.adobe.com/flashpro/2012/07/24/unexpected-file-format-error-on-opening-flash-f iles-using-flash-cs5-5/

FAQ: Where are the Adobe Flash Tutorials?

forums_noreply@adobe.com — Thu, 28 Jun 2012 09:40:06 GMT

Adobe Flash Tutorials and Help page has links to all important learning, Help, troubleshooting, and other tutorials.

flash player on our ipad and iphone

forums_noreply@adobe.com — Thu, 21 Aug 2014 20:49:32 GMT

flash player on our ipad and iphone

FAQ: How do I load an external SWF file into a parent SWF file?

forums_noreply@adobe.com — Tue, 30 Aug 2011 22:30:23 GMT

A ton of Flash users visit Adobe’s we site every month wondering about how to load an external SWF file from within another SWF.

Adobe's own TechNote on the subject attempts to answer the basic question, along with some common follow-up questions, including:

How do I load more than one SWF?
How do I load a SWF into a specific location in the display list?
How do I resize the loaded SWF?
How do I set its X and Y location?

Here are some additional resources that elaborate on loading content and on working with the display list:

Sample files for the above TechNote. A set of 3 FLA and 3 corresponding SWF files, including a parent SWF and 2 SWFs that the parent loads.
Help > AS3 Developer’s Guide > Loading an external SWF file
Help > AS3 Developer’s Guide > Loading display content dynamically
Loading multiple external SWFs within a main SWF – CreativeCow.net forums
Video tutorial: ActionScript 101 – Episode 6: Adding named objects to the Stage. By Doug Winnie. An example of how to add the loaded external asset to the Stage and modify its location or other properties.
Video tutorial: Preloading in ActionScript 3.0. By Lee Brimelow. A slightly more complicated example, showing how to make the parent SWF display information about the progress of loading the external SWF.
Tutorial: Loading and unloading SWFs - FlashAndMath.com

This article provides several examples of how to communicate between a parent SWF file and the loaded SWF:

SWF to SWF Communcation via ActionScript 3.0 (by kglad)

hello as2 image scroll buttons. I can't get the scroll to work

forums_noreply@adobe.com — Sun, 02 Nov 2014 15:15:03 GMT

Thank you in advance for your help. I am building an vertical image scroll buttons in AS2. but I cant get the scroll to work. Can you please look at my script and see if I am missing something. Thank you again.

topEdge=mask_mc._y;

maskHeight=mask_mc._height;

sliderHeight=slider_mc._height;

ratio=maskHeight/(sliderHeight-maskHeight)

//trace(ratio)

targY=slider_mc._y;

slider_mc.onEnterFrame=function(){

this._y+=(targY-this._y)/5;

}

slider_mc.onMouseMove=function(){

if(mask_mc.hitTest(_ymouse,_xmouse,false)){

targY=topEdge-(mask_mc._ymouse/ratio)

updateAfterEvent();

}

Can't stop .swf movie from looping

forums_noreply@adobe.com — Mon, 04 Aug 2014 13:38:04 GMT

I just started using glad pro, and I'm trying to make a flash movie for my website silhouetteofscience.com. Now the movie loops continuously, which is really distracting. I want to stop it from looping. I searched the problem on Google and tried editing the last block, as well as changing the action script, but I can only get it to stop looping when I use an HTML wrapper. This is a problem, as I want the video to display directly on my main website page. Any suggestions?

FAQ: I cannot launch Flash Professional CC on Windows 8.1

forums_noreply@adobe.com — Tue, 15 Oct 2013 08:42:10 GMT

Install Flash Professional CC Update 1 (13.0.0.808) to launch Flash Pro on Windows 8.1. For more information, see this KB article.

FAQ: Unable to import MP3 files in Flash Professional CS6

forums_noreply@adobe.com — Tue, 27 Nov 2012 10:54:33 GMT

If you are unable to import mp3 files in Flash Professional CS6, ensure that you update QuickTime(7.7.1) and iTune(10.5.3.3) versions. This is necessary to import .mp3 files of bitrates higher than 192kbps.

FAQ: What are the known issues in Flash Pro CS5 & CS5.5?

forums_noreply@adobe.com — Thu, 15 Sep 2011 04:45:05 GMT

Known Issues | Flash Pro CS5

Flash Professional CS5 Release Notes

Known Issues | Flash Pro CS5.5

Flash Professional CS5.5 Release Notes

FAQ: Where can I submit feature requests and bug reports for Flash Pro?

forums_noreply@adobe.com — Thu, 15 Sep 2011 00:27:07 GMT

Use the Adobe Feature Request/Bug Report Form:

http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Select Flash Authoring from the Product drop down menu.

FAQ: How do I make the background of my SWF transparent?

forums_noreply@adobe.com — Wed, 14 Sep 2011 23:33:06 GMT

This is done through the wmode attribute of the HTML <Object> tag that you use to embed the SWF in a web page.

Details here: Create a transparent background in a SWF file

More details about the wmode attribute and browser support for it here: Flash Object and Embed tag attributes

if i download a flash professional in Trial version in Chinese version how can i change it in to English version? If i delete this Trial version can i download a new Trial version again ?

forums_noreply@adobe.com — Fri, 07 Nov 2014 11:21:01 GMT

if i download a flash professional in Trial version in Chinese version how can i change it in to English version? If i delete this Trial version can i download a new Trial version again ?

if i download a flash professional in Trial version in Chinese version how can i change it in to English version?

forums_noreply@adobe.com — Fri, 07 Nov 2014 11:17:11 GMT

if i download a flash professional in Trial version in Chinese version how can i change it in to English version?

Problem publishing Flash Movie

forums_noreply@adobe.com — Thu, 06 Nov 2014 16:07:41 GMT

I have an assignment due for my college web design class in the topic of flash. We had to create these flash movies to show basic skills. I completed the project just fine, and it plays when I test it in flash professional, as well as when I test the publishing of it as HTML. It does not work in any of my browsers after I publish it. My professor of course is non-responsive to my questions.

Other flash movies work in my browser just not these. I am pretty sure the problem comes in publishing it though because it works when I test it. I have Flash Professional CS 5.5 on my home computer. I cannot get a free trial of CS6 because both of my computers run Vista. Is the problem that I have CS 5.5 and not 6?

This doesn’t make sense to me since I have made a flash movie a few years ago on CS5.5 and it still plays to this day? I’m kind of in a panic because my assignment is due this evening, and it won’t publish, yet it works when I test it! My university’s computers have CS6 but I can’t get there in time, I was hoping to hear from the professor, but that’s not happening unfortunately.

I am hoping it is a small error I’m making and not the problem of it not being the latest version of flash.

Here are the videos below. Thank you very much for your assistance.

http://tinyurl.com/o66rbe2

http://tinyurl.com/lwpp379

Does Flash Pro support exporting projects to Android Daydream?

forums_noreply@adobe.com — Fri, 31 Oct 2014 18:35:03 GMT

I've built an app for the Android platform, but I'd like to create a daydream app (Android screensaver).

Does the Publish settings support this? Any tutorials on this anywhere?

Thanks,

Greg

Flash CC Canvas not playing in Chrome on Mac system. Plays is Safari and Firefox. Help please.

forums_noreply@adobe.com — Thu, 02 Oct 2014 15:44:10 GMT

Hi, I'm a beginner. I've used createJs on flashCC for creating some content for web. It's a simple game of one question, you select the correct answer which is ''Fatuo''. The problem I have is that it doesn't play on Chrome of a Mac. In my Pc it works fine.

Please help.

Here's a link to the file in flash CC: http://www.mediafire.com/download/5r9r04mv1lk6imr/Ejercicio+1-S-1.rar

Flash Professional CC Magic Wand Tool not working

forums_noreply@adobe.com — Thu, 18 Sep 2014 09:33:23 GMT

Simple problem. The magic wand tool wont select anything. There is a little "STOP/NO" on the icon though (The circle with a cross through it). Don't know what's wrong.

how many line of codes accept in flash action script?

forums_noreply@adobe.com — Thu, 04 Sep 2014 10:02:28 GMT

hello

Motion Tween without losing animation

forums_noreply@adobe.com — Wed, 16 Jul 2014 19:17:31 GMT

I have made a character following a tutorial and I made a walk cycle out if it. The next step was to motion tween it but it told me "multiple objects are selected, you must convert to a symbol in order to tween them. Do you wan to convert and tween them? I click ok and although I was able to motion tween him, i lost my animation. So my question is how do I not lose the animation and keep the motion tween so I can animate him moving forward?

Flash 5of6 - YouTube

My flash is not working I try to open but it doesn't work

forums_noreply@adobe.com — Tue, 08 Jul 2014 17:47:48 GMT

PLz I need help my flash is not opening I need to do my project I need help.

If you have a solution then plz help me

Adobe Flash CS6 fatal exception error.

forums_noreply@adobe.com — Tue, 24 Jun 2014 11:20:21 GMT

I have now had this problem for months and am now getting frustrated by it. Everytime I run flash cs6 it crashes and gives me a crash log file on my desktop. I have tried everything, I have re-installed flash over and over again, tried to see if files were missing in the c drive, I have pressed ctrl+shift+alt before it starts and delete the settings. But it still does not work.

If you think you know the answer please help

FAQ: Flash Professional CC hangs | Need Help

forums_noreply@adobe.com — Mon, 01 Jul 2013 11:57:50 GMT

If you find that Flash Professional CC hangs, we request you to perform the following steps:

For Windows

Download process explorer from http://technet.microsoft.com/en-in/sysinternals/bb896653.aspx
Launch Process Explorer.
Select Flash.exe, right click and select Create Dump->Create Minidump…

4. Attach a copy of the minidump in your reply to this thread OR ping us using this form and we will reach out to you immediately.

For MAC:

Launch Activity Monitor
Select Adobe Flash Professional CC
Click on Sample Process.
Save a copy of the information (minidump) in a text file.
Attach a copy of the minidump in your reply to this thread OR ping us using this form and we will reach out to you immediately.

FAQ: How to optimize Flash content?

forums_noreply@adobe.com — Tue, 23 Oct 2012 04:34:59 GMT

Keith Gladstein, (Yes, its kglad) provides highly useful techniques to tweak Flash content for optimal performance. See http://www.adobe.com/devnet/flash/articles/optimizing-flash-performance.html.

FAQ: How to Create Sprite Sheets?

forums_noreply@adobe.com — Fri, 29 Jun 2012 08:49:43 GMT

Flash Professional CS6 allows you to export your Flash assets in to Sprite Sheets thereby optimizing performance significantly.

To create a sprite sheet:

Select one or more symbols in the Library or symbol instances on the Stage. The selection can also contain bitmaps.
Right-click the selection and choose Generate Sprite Sheet.
In the Generate Sprite Sheet dialog box, select options and then click Export.

For more information, see Create a Sprite Sheet.

Also see:

http://blogs.adobe.com/flashpro/2012/07/12/spritesheet-flashpro-starling/

FAQ: What's new in Flash CS6?

forums_noreply@adobe.com — Thu, 28 Jun 2012 11:04:16 GMT

Flash Professional CS6 release brings several exciting new features, critical bug fixes, and some important enhancements. For more information, see What's new in Flash CS6.

FAQ: How to round to specific decimal values in Flash?

forums_noreply@adobe.com — Fri, 20 Apr 2012 11:01:19 GMT

Using Flash's Mathobject, you can round to the nearest whole number using theMath.roundcommand. You may, however, prefer to round to different decimal places. See this KB article for more information.

FAQ: How can I synchronize audio with other events in my movie?

forums_noreply@adobe.com — Tue, 25 Oct 2011 23:48:19 GMT

These tutorials and articles provide some of the most commonly used answers to these questions:

Video series: Working with Audio (InfiniteSkills.com)

Article: Syncing Sound with Text

If you know of an item that should be added to this list, just send me a private message.

FAQ: How do I pass variable values from an HTML page to an embedded SWF?

forums_noreply@adobe.com — Wed, 14 Sep 2011 23:26:48 GMT

This TechNote has the details:

Use FlashVars to pass variables to a SWF file

Basically, you define the variables and their values within an optional attribute of the HTML <Object> tag called FlashVars. The <Object> tag is the one you use to embed a SWF file in a web page. Then you use ActionScript to access the variables within the SWF file.

Peter DeHaan also has a nice explanation of how to do this here: http://blogs.adobe.com/pdehaan/2006/07/using_flashvars_with_actionscr.html

FAQ: How do I embed my SWF file in an HTML page?

forums_noreply@adobe.com — Wed, 14 Sep 2011 23:18:23 GMT

Flash Pro creates HTML wrapper files for you when you use the File > Publish command, assuming you have the HTML Wrapper format selected in the Publish settings of your FLA file.

However, these HTML wrapper files only contain the <Object> tag code to embed your SWF file. If you want to embed your SWF file in an existing HTML page that contains other elements, you can copy and paste the appropriate HTML code into the appropriate location within your existing HTML page. You can also use Dreamweaver to add the SWF file to the page.

The TechNote Object tag syntax contains sample HTML code that you can copy and paste, along with instructions on how to edit the code to account for the actual name and location of your SWF file.

FAQ: Should I open and save Flash Pro files directly over the network?

forums_noreply@adobe.com — Wed, 10 Aug 2011 23:28:48 GMT

It is not recommended to use Adobe Flash Pro across a local area network (LAN) and networked drives/folders. All file sources should be opened and saved on the local system.

For more details, see "Problems using Adobe Flash authoring across local area networks": http://kb2.adobe.com/cps/000/d9bbd9d4.html

FAQ: How do I create buttons in Flash Pro?

forums_noreply@adobe.com — Wed, 10 Aug 2011 21:32:24 GMT

There are many different kinds of buttons that can be made in Flash Pro and different ways of creating them.

Start here: Flash Pro Help > Creating buttons. This article describes the options and provides links to approved videos and tutorials.

Be aware that all buttons in Flash Pro require at least some ActionScript code.

For buttons made with the "Button" symbol type, these links provide detailed instructions:

Video: Creating Buttons (Length: 9:16, tv.adobe.com)
Video: Button symbols and interactivity in Flash CS4 (Includes some ActionScript 3.0, tv.adobe.com)
Tutorial: Button symbols in Flash (Includes some ActionScript 3.0, Kirupa.com)
Example: Animation portfolio piece (Flash Professional) (Adobe.com)
Example: ActionScript 3.0 for a button to open a web page (Flashthusiast.com)
Example: ActionScript 2.0 for a button to open an web page (Adobe.com)
Example: ActionScript 3.0 for buttons to jump to different scenes in the Timeline (Flashthusiast.com)
Example: ActionScript 3.0 for multiple buttons on the Stage at the same time (Flashthusiast.com)
TechNote: How to create a simple button (Adobe.com)

For buttons made with a movie clip symbol, these links provide detailed instructions:

Tutorial: Movie Clip Buttons (ActionScript 3.0, Schoolofflash.com)
Video: Creating a Movie Clip Button (ActionScript 2.0, Kirupa.com)