Adobe Community : Unanswered Discussions - Adobe Presenter

How to add video's control bar?

forums_noreply@adobe.com — Thu, 13 Nov 2014 08:21:36 GMT

Today, I've searched 24 pages here for related discussion but no solution was found.

These pictures I listed here were created by other people.

I want to know how to add a control bar below the video? Is it to use the Insert->Video button of Adobe Presenter (0002.jpg), or use the Insert->video button of PowerPoint (0003.jpg)? When I insert a video (in .flv format), it shows like a white box in the original PPT (see 0004.jpg), looks different from the existing 0001.jpg.

And after I published this PPT (with the white box-like video) locally, when this video slide loads, that video plays immediately, but I want pause/stop function.

I also noticed if I try to import a video in .m4v (MP4 Video), PowerPoint says QuickTime is required.

I used to insert video in year 2010, but I forget the details. Maybe at that time I inserted a video with pause/stop function, but I forget.

Or, is it because a specific video format would naturally show the control button?

0001.jpg

0002.jpg

0003.jpg

0004.jpg

Video creation and importation in Powerpoint

forums_noreply@adobe.com — Wed, 12 Nov 2014 19:03:20 GMT

If a reocrd a video and publish it on my computer as a mp4.

When I want to import the mp4 file in Adobe Presenter (Powerpoint) it open Adobe Media Encoder and re-encode the files before importing it on my slide. also it import the video in a 320X240 resolution.... Why ? The source file is already a mp4 and it has a resolution of 1280X720.

html5 publication problem

forums_noreply@adobe.com — Tue, 11 Nov 2014 23:54:11 GMT

Hello, I try the html5 publication... and I notice some problem in the output files.

1-The logo I use for the Presenter information is 148 x 52 pixel. It works well with the old Presenter version... but in the html5 publication, the size is not the same as in SWF. On the computer the logo appears smaller and on the tablet it appears in another proportion. That's weird !!!

2-Even if I select a theme without the notes of the Powerpoint, in html5 publication the appears if I click to see the notes (CC). In SWF, the notes doesn't appears if I choose a theme without the notes. How to hide the notes in html5 publication ?

3-I have an audio problem on the first slide.

In SWF publication, the audio begin at 2sec and end à 5sec the presentation pass to the second slide at 6 sec. That's what it's suppose to be... Fine

In html5, the audio begin at 4sec and end at 7sec (seems to) but the presentation pass also to the second slide at 6 sec. So, I miss the end of the audio on the first slide.

How to correct that ?

It's very great to have html5 publication possibility. I hope that it will be better and better...

Thank !!!

What parameters can I put in the Presenter 10 configuration xml?

forums_noreply@adobe.com — Tue, 11 Nov 2014 19:33:56 GMT

I'm looking to make a silent installation of Presenter 10 and noticed the configuration.xml file and it's ability to take a list of parameters. What's missing is what parameters it takes. Can anyone provide that?

Adobe Presenter 9 navigation to webpage was canceled when click email hyperlink

forums_noreply@adobe.com — Fri, 07 Nov 2014 16:28:51 GMT

Windows 7, IE 10, Adobe Presenter 9

I have an email hyperlink created in PPT/Presenter that works fine within PPT. However, when I publish the course to My Documents and view the presentation, once I click the email hyperlink, it opens an email but opens an additional window..."Navigation to webpage canceled". It reacts this same way when published to our LMS. The user will need to close the extra window, which may cause confusion. Our IT department has looked at my IE security settings and I have set my flash security settings to "allow" for My Documents folder. I went back to a similar course I created a couple of years ago, but I do not receive this message when I click the hyperlink. I was using an older version of Presenter at that time.

Has anyone experienced this same issue and had a resolution?

Madonna

Adobe Presenter 10 does not work with Powerpoint

forums_noreply@adobe.com — Fri, 07 Nov 2014 12:01:28 GMT

Hi,

I have followed all the advice given in this forum regarding Adobe Presenter 10, but I cannot get the Adobe Presenter 10 tab to show in PowerPoint. It used to work when I had the trial license, but now that I have a licensed version it stops working.

What is going wrong?

(Yes I have uninstalled, restarted, installed, uninstalled, used the File->Options->Com Add-in approach BTW why is Adobe Presenter not a valid Office Add-in?)

Additional information:

Powerpoint 2013, 64-bit
If I uninstall Adobe Presenter and reinstall as administrator it works until the next restart, then it stops working.
Launching Presenter from the Start Menu does not help, it stills gets to the situation where PowerPoint does not
It only works if I run PowerPoint as administrator.

Help here would be very welcome,

Ronan.

Uploading a Powerpoint with embedded videos to a Connect Meeting to work on desktop and mobile; has anyone done this?

forums_noreply@adobe.com — Wed, 05 Nov 2014 21:22:08 GMT

I would like to upload a Powerpoint file with embedded videos to work on both desktop and mobile clients in a Connect Meeting. Has anyone managed to do this with Presenter 10 because you cannot do this by uploading to a Connect Meeting directly. Adobe tell me that I need to buy Presenter 10.

The problem I find, apart from some really irritating permission errors with Presenter 10 that often means the project fails to be published to Connect, is that the desktop version of Connect uses Flash and does not support HTML5. The mobile client does not support MP4(!). You have to use FLV video to work in both, but Powerpoint does not support this. Also Media Encoder 2014 does not support FLV so you have to use an earlier version.

So unless I am missing something the only way to get video to work on both platforms is to remove it from the PPT/PPTX, convert to FLV and then add the FLVs to a separate pod. This is a major and time consuming endeavour and is becoming a significant problem for me.

Any advice would be appreciated.

TIA

Is it possible to work in Presenter on a Mac?

forums_noreply@adobe.com — Tue, 04 Nov 2014 09:23:11 GMT

I have always worked in a Mac.

My question: Is it possible to work in Presenter on a Mac?

If NOT - are Adobe going to launch it in the near future?

Adobe Presenter 10 - Windows - Slides not auto advancing?

forums_noreply@adobe.com — Fri, 31 Oct 2014 19:41:18 GMT

Hello,

I am having a lot of trouble getting my slides to auto advance. When I preview the presentation within PowerPoint (Adobe Presenter tab, Preview, Preview Presentation), everything looks fine, but when I publish and preview in the browser, the first slide auto plays, but then the following slides do not. I've tried changing just about every setting regarding slide behavior that I can think of and have included screenshots of the screens I've made changes with. I'd appreciate any and all suggestions!

Thank you!

-Monica

Slideshow - I've tried turning on and off "play narrations" and "use timings"

Adobe Presenter Settings: Default slide duration was 5 seconds - I've tried with that or 0.

Transitions - I've tried turning on and off "on mouse click"

Slide Manager Settings: I've checked to make sure Advance by User is 'No' and Lock Slide is 'No'.

I am testing with Tincan reporting

forums_noreply@adobe.com — Fri, 31 Oct 2014 12:43:58 GMT

I made an presentation with Quiz Manager, Adobe Presenter 10.

I published files ,with checking 'enable reporting for this presentation' and selecting 'Tincan' as settings.

And I putted OpenAjaxManagedHub-all.js file to /data/resources/ha/OpenAjaxManagedHub-all.js

I deployed to server, and tried to put Public LRS(http://tincanapi.com/report-sample/).

The tc-config.js setting is below.

TC_RECORD_STORES = [

{

endpoint: "https://cloud.scorm.com/ScormEngineInterface/TCAPI/public/",

auth: "Basic VGVzdFVzZXI6cGFzc3dvcmQ="

}

];

But no XMLHttpRequest was found in FireBug.

When will the xAPI(tin can) request throw to LMS?

(each question answered or all answered?)

Is there some point to make certain?

Help me.

Is there a limit to how big the video file can be, storage size or pixel size, when inserting in a powerpoint?

forums_noreply@adobe.com — Thu, 30 Oct 2014 17:05:02 GMT

When I add a video file to a ppt file using adobe presenter 9 it will now work when it reaches that slide. the video will start but at about 30 seconds in it will tear to green. Sometimes it will return and sometimes it will just stop after that. When it comes back it will continue until about 40-45 seconds in then on a fade to black it will not play anymore. The slider will continue as if it is playing but no output is seen on the screen.

The video file in question is 165MB, 1920 x1080 pixels MP4

If I convert it to smaller, 65MB, 1080 x 608 MP4 file everything works with no issue.

Can anyone shed any light on this?

Things I have checked:

Adobe updated

Office Updated

Windows Updated

Drivers updated

64 bit consistency

Source file validation

Rebooted computer

Flash installed

Flash trust enabled

Removing all remants of Presenter 9

forums_noreply@adobe.com — Tue, 28 Oct 2014 10:32:46 GMT

I mistakenly downloaded Presenter 10 64 bit and had to uninstall due to MS being 32 Bit. I then downloaded Presenter 9 32 bit and when I loaded up Powerpoint I got a corrupt message.

I used the ADD/REMOVE programs to remove Presenter 9 but go the message Presenter 9 already installed when I try to install again. I have searched forums and run REG cleanups etc but to no avail, every time I try to reinstall Presenter 9, I get the message that it is already installed and I can find no trace of it.

I have also rebooted my machine numerous times.

Any suggestions?

Pete

Ps. I am running Windows 7 O/S

Adobe Presenter not showing in power-point

forums_noreply@adobe.com — Mon, 27 Oct 2014 10:55:08 GMT

I have been using Adobe Presenter in my Power-point 2013 for over a month now with Adobe Presenter 10. Last week when I opened my file again, Adobe Presenter was not available any more. I have tried to re-install Adobe Presenter, enabled Add in Powerpoint option but to no avail. What is the problem?

Installing Presenter 10 on a System with Office 2010, but getting an error message at the beginning of the installation that says I am running on an unsupported (pre-2007) version of Office. What gives?

forums_noreply@adobe.com — Fri, 24 Oct 2014 16:16:40 GMT

I'm sure there's some fix for it already, but I am waiting for support to answer my chat request...

.swf files with imported video are just white slides with no audio.

forums_noreply@adobe.com — Fri, 24 Oct 2014 13:34:45 GMT

Hello there,

I had been using Adobe Presenter 7 until recently and I have now upgraded to Presenter 10 for use within Powerpoint 2013. Unfortunately I am having quite a few issues with it.

I am using it to make presentations built up of imported video files, as I had been doing before with Presenter 7 without any issue. I typically have a presentation of 6 parts and import each video file ~80MB Mp4 into a single slide then name each slide adding a presenter and output it to an 'swf' file. This worked fine in Presenter 7.0.7. Now my issue is that the output will load the player it will have the correct presenter, and timings on the chaptered sidebar but when it plays the presentation area of the screen is just white, there's no audio, no video just the correct time for each section. I've checked the output folder the individual video files will play within windows media player without issue.

It should be noted that the html5 only version works fine, until uploaded to a web server and then it will not load any of the player with IE11 (I can't test it in other browsers).

I would appreciate some help with this if anyone has any ideas to fix this.

Many thanks

Adobe online presentation for sales people

forums_noreply@adobe.com — Fri, 24 Oct 2014 08:50:24 GMT

Hello,

Do you know if Adobe has a product similar to Prezi?

We are looking for an on-line presentation tool for our sales people. The Adobe tool should enable us to upload company ppt. template and edit it. It must have features such as transitions, effects, multimedia, import/export flexibility and to play videos. We want to access it any time online / offline protected by a password (or to be sure that data are secured). The output should be innovative, eye catching and interesting for our customers. Please let me know if Adobe Presenter or any other Adobe tool is suitable / available.

Thank you for your thoughts in advance!

My quiz question and answers wont appear. I can see the radio buttons but even the submit button is blank. Is it because I changed the PowerPoint theme?

forums_noreply@adobe.com — Thu, 23 Oct 2014 14:57:56 GMT

My quiz question and answers wont appear. I can see the radio buttons but even the submit button is blank. Is it because I changed the PowerPoint theme?

Adobe Presenter 9 Disabled

forums_noreply@adobe.com — Wed, 22 Oct 2014 00:48:03 GMT

Adobe 9 wont run in PowerPoint 2013? Got disabled somehow?

Engage '13 in Adobe Presenter 09

forums_noreply@adobe.com — Tue, 21 Oct 2014 13:07:34 GMT

Hi,

I've searched all the forums/discussions and couldn't find this. Can you embed output from an Engage '13 Presentation into Adobe Presenter '09? We used to be able to do this with Engage '09 and Adobe Presenter '09. I found an article about embedding Engage '13 as a web object but can't see that I can do that in Adobe Presenter '09. Any advice is appreciated.

Thank you,

Susan

auto-generate closed captioning not working

forums_noreply@adobe.com — Fri, 17 Oct 2014 23:22:01 GMT

Greetings,

I've got Win 7 with Presenter Video Express 10.

I'm trying to create a video with closed caption. When I tell PVE I want to enable captions (before clicking the red Rec button), then record, then go to edit mode, I see no captions.

What am I doing wrong?

Thanks,

menulauncher.dll. does not office extention

forums_noreply@adobe.com — Fri, 17 Oct 2014 08:06:34 GMT

System is win 8

office 2013

adobe presenter 10

when i try to convert ppt file to scorm packet presenter menu disappear from office menu bar

then I try to add menulauncher.dll

but i experience "menulauncher.dll does not office extention" message on the screen

I tried to oll fallowing steps but unfortunataly

Issue

The Adobe Presenter menu doesn't appear in PowerPoint even though the Adobe Presenter Add-in for Microsoft PowerPoint is installed.

Solution

Click the Office PowerPoint button (upper left), and then click PowerPoint Options.

Select Add-Ins. In the Manage pop-up menu at the bottom of the Options dialog box, select Disabled Items and click Go
In the Disabled Items dialog box, click the Presenter add-in, and then click Enable.

Note: There aren't any items listed in the screenshot. In your installation, you sometimes see the Adobe Presenter PowerPoint Add-in.

Click Close.
If the above solution doesn't work, try the following:

Click the Office PowerPoint button (upper left), and then click PowerPoint Options.
Select Add-Ins. In the Manage pop-up menu at the bottom of the dialog box, select COM Add-Ins and click Go.
Select Adobe Presenter Powerpoint COM Addin from the list. Write down the Location path.
Deselect all add-ins in the list except the Adobe Presenter Addin and click Remove.
Click Add and navigate to the MenuLauncher.dll file at the location you wrote down in step 3.
Click OK. Click OK again.

Click Help > About Microsoft Office PowerPoint > Disabled Items.

In the Disabled Items dialog box, click the Presenter add-in, and then click Enable.

Click Close.

pptx内繰り返しアニメーションのswf化

forums_noreply@adobe.com — Fri, 17 Oct 2014 02:29:59 GMT

現在presenter7とoffice2007、Win7を使用しております。

PowerPoint(pptx)内のアニメーションをswfファイルに変換する際に関してです。

元のPowerPoint(pptx)内のアニメーションに”繰り返し”を使用している場合、

吐き出されたswfファイルではその”繰り返し”が正しく再現されません。

試しにと思い、presenter10(試用版)を別のマシンにインストールして

presenter10とoffice2010、Win7でも実行してみましたができませんでした。

これに関して何か対策、もしくは設定での対処はできますでしょうか？

adding students to the dashboard

forums_noreply@adobe.com — Thu, 16 Oct 2014 19:14:39 GMT

Hi does anyone know how to add students to a course so that they show up on the analytics dash board , I can find a tutorial? Thanks

Adobe presenter 10 corrupting color and shapes

forums_noreply@adobe.com — Wed, 15 Oct 2014 23:49:25 GMT

Hi, I'm using Adobe Presenter 10 with Powerpoint 2007 on Windows 8 PC.

When publishing a presentation in either SWF or HTML5 to Adobe Connect Pro server all the grouped shapes and colors are corrupting.

All the elements are turned to light blue fill with black borders.

This effect happens at the powerpoint end as Presenter goes through creating files part of the publishing process.

I can see the corrupting happening on screen.

Any tips on what might be causing this?

I was previously using Adobe Presenter 7 with Powerpoint 2007 on Windows 8 PC with no issues.

Thanks,

Meg

Problems downloading trial version of Presenter 10 when having Presenter 9 installed

forums_noreply@adobe.com — Wed, 15 Oct 2014 06:11:46 GMT

I have Presenter 9 installed on a Windows 7 laptop, and before deciding to buy Presenter 10 I would like to test its features. However, the installation fails complaining about a conflicting or prerelease version of Adobe Presenter 10 already existing on the computer. I can't find Presenter 10 anywhere (control panel or files. What do I need to do to get Presenter 10 installed (with a trial license) while keeping Presenter 9?

Presenter SCORM courses not scoring correctly in Firefox

forums_noreply@adobe.com — Tue, 14 Oct 2014 17:40:00 GMT

We are having an issue with SCORM courses created in Presenter not communicating back the correct quiz score when using the new version of Firefox. These courses worked properly in the older version of Firefox. I can provide the course if needed. The courses were created in Presenter 7.0.5.7588. Tried creating the course in version 10 but it still didn't work.

Logs:

https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=2e8e43d1-aad9-4b92-85ee-cfc285d66142&c ourseTitle=Adobe_Presenter

https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=67e35d6e-e3a7-46ee-9a43-02c5d5840e5c&c ourseTitle=Adobe_Presenter

https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=d419225a-24b7-46df-864a-70cb547ae5e4&c ourseTitle=Adobe_Presenter

https://cloud.scorm.com/sc/guest/ViewDebugLog?logId=b297a9ab-af2a-484a-b051-7ee0f0ae8e97&c ourseTitle=Adobe_Presenter

（至急）Adobe Presenter 9 の機能について

forums_noreply@adobe.com — Tue, 14 Oct 2014 04:35:27 GMT

社内でeラーニングを開催するため、

Adobe Presenter 9 というソフトを使ってPowerPointのファイル（教材）を

SCORM形式に変換し　eラーニングシステムに登録しました。

開催側としては数十ページある教材を

1ページずつ飛ばさずに見てもらいたいのですが、

画面右側のアウトライン（目次）の各項目をクリックすると

そのページまで飛んでしまう　という状況になっています。

これを改善するため　下記のような設定変更は可能でしょうか？

もしくは他に良案があれば賜りたくお願いします。

・ページを飛ばさず　1ページずつ順番に見るように設定する。

・アウトラインそのものを表示されないようにする。（目次表示を隠す。）

presenter 10 component

forums_noreply@adobe.com — Mon, 13 Oct 2014 15:44:56 GMT

Hi,

I just buy PRESENTER 10 and i'm not able to load it as a component in Power Point : pack Office 365 for student and teacher. I'm under Windows 8 version.

How can I process?

Thnaks for your help.

Quiz answer and buttons will not show in Presenter 10 and publishing problem

forums_noreply@adobe.com — Sun, 12 Oct 2014 21:16:15 GMT

Not sure if these two are related but since upgrading to Presenter 10 I ran across these two issues, they appeared together:

1. When publishing in any of the format options (SWF, HTML 5 or both) I get an error message halfway through: Adobe Presenter is unable to publish this presentation. Pleae check that there is enough disk space and you have appropriate permissions for the destination folder.
2. When previewing slides I noticed that certain quiz answers like True /False do not appear, I see the bullet point but there is no text, the blue feedback buttons show but again no text.

Any help would be appreciated as I am trying to update material for a currently running course. I am thinking of downgrading back to Adobe Presenter 9 and see if that helps.

audio in interactions

forums_noreply@adobe.com — Sat, 11 Oct 2014 02:47:54 GMT

I am able to add audio to a button within the interaction using presenter 10, but when previewed or published it does not play.

Many times it sent me an error message and close PP. It also send the message to disable Presenter add-in.

Any suggestion?

Adobe Presenter 10 won't play - shows blank page

forums_noreply@adobe.com — Wed, 08 Oct 2014 03:05:50 GMT

Adobe Presenter 10 presentation (using PPT 2010 on Windows 7)

published to zip and HTML
uploaded into Blackboard Learn
link created to index.htm
allowed students to access all files in uploaded and unzipped folder content
some users can't view the presentation as it only shows as a white slide
tried Chrome, IE and Safari and cleared caches

Any suggestions as to what we are doing wrong or are there known issues

Display issues in Presenter - Posting

forums_noreply@adobe.com — Tue, 07 Oct 2014 19:09:44 GMT

I have a display problem in Presenter when posting. When I ask that there is only "plan" tab that appears, unwanted band appears in the first slide of the questionnaire and remains thereafter. (photo 1 -under red arrow)

If I call up two tabs, the second appears off the screen (photo 2 - in the purple arrow).

It seems that this problem is related to the theme. When I take a default theme proposed by Adobe Prensenter I do not have these problems. However, for purposes of publications I have to remove some information, some tabs.

Do you have any possible solutions to solve my problem?

With earlier version of Prensenter I did not meet this kind of problem.

Relevant information:

- I created and saved a theme with colors and tabs desired (photo 3): the problem remains

- PowerPoint 2013 on PC

- Adobe Presenter 10

Pn 10: cannot see the attached files in AdobeConnect

forums_noreply@adobe.com — Tue, 07 Oct 2014 01:31:45 GMT

to the presentation but they are visible only if I run it (pdf) on my computer, on the left navigation bar.

How can we see the attached files? The certificate of completion is the last slide and I published the presentation as pdf.

Pn 10 drops features (MathType eqs), makes large size files

forums_noreply@adobe.com — Tue, 07 Oct 2014 01:26:39 GMT

I am writing a Math presentation and I published it to AdobeConnect as HTML, swf, and pdf. All types were missing the timeline on the right, which includes scores of the questions, and the MathType equations.

The memory associated with the files is very large. The original ppt takes 1.3 MB while the published files are over 15 MB.

AP10 Quiz- retake

forums_noreply@adobe.com — Mon, 06 Oct 2014 14:48:29 GMT

Hello,

Does Adobe Presenter 10 have the ability to allow the user to only retake the questions they got wrong on a quiz instead of repeating the entire quiz? I know Adobe Presenter 8&9 don't have that kind of function.

Greets & thanks in advance

Learner Analytics Dashboard

forums_noreply@adobe.com — Fri, 03 Oct 2014 06:52:29 GMT

Hi, anyone can help me with this? I just updated from Adobe Pn 8 to Pn10 and have been testing learner analytics through als.adobe.com (ALS) with the Collaboration tool the add-on provides. Though all students' comments show up in the discussion panel on (ALS) there's something definetely wrong with the reported analytics on the 'Students' and 'Concept' tabs: the dashboard seems to get stuck with two squares alternating cyan and grey colors while blinking. I use Chrome -but have tested Explorer with the same outcome. Can you please advise? I can provide further details if needed. Thank you, --Rudi.

Presenter Trial Asks to Insert Disc?

forums_noreply@adobe.com — Thu, 02 Oct 2014 22:23:21 GMT

I downloaded the trial version of Adobe Presenter 10 and when I try to install a screen pops up asking me to insert the Presenter 10 disc. Now what?

No RETURN possible in Short answer field

forums_noreply@adobe.com — Thu, 02 Oct 2014 06:11:53 GMT

I have a Presenter 10 Testversion (German) and plan to buy it.

However I have some Problems with it. I use Windows 7 + PPT 2013 (64 bit)

One of my Problems is:

I have created a Short answer (Umfrage) with an Editor field in size of 7 cm x 10 cm. Whe it runs in Browser (latest Chrome) it does not allow a "RETURN". When I used Presenter 7 long time ago it worked properly.

This is my most urgent problem, which I have to fix, before I use the presentation in front of customers.

Can you give me an advice, please?

Thx

Presenter published .pdf file problem opening file

forums_noreply@adobe.com — Tue, 30 Sep 2014 18:50:26 GMT

I have an instructor who states that students are having a hard time opening published .pdf files that were published out of Presenter.

I told her that the browsers being used for this should be Safari on the Mac and IE on Windows. She stated that she included this in the instructions.

Could it be that something like "cookies" or "popups" could cause additional problems.

Any help or suggestions would be greatly appreciated.

Thank you.

Leona

Adding a Certificate of Completion

forums_noreply@adobe.com — Tue, 30 Sep 2014 11:49:16 GMT

Hi!

Is there an easy way to create a certificate of completion for the module that I created? I found the link, but is not a very easy way...
I hope it will work with the pdf files that we're going to deliver to the students.

http://www.connectusers.com/tutorials/2009/02/certificates/

Thank you for the previous help. Adobe Presenter works OK now but only from the Administrator (built-in) account.

Thanks.

Margareta

MP3 Files Play Well in PP – but not in Presenter

forums_noreply@adobe.com — Tue, 30 Sep 2014 06:48:49 GMT

The company I work with is creating computer-based training programs using PowerPoint and Adobe Presenter. I create the presentations with PowerPoint, develop the animations, and record the sound tracks to go into the slides. The sound files are saved as MP3 files and inserted into the slides.

The sound files and animations play and work perfectly in PowerPoint. Slide shows may contain 25-35 slides each. When I am satisfied, I preview the entire presentation in Adobe Presenter. When I am sure the presentation plays well in Adobe Presenter, we publish the presentation in Adobe.

On several occasions, we have later wanted to revise a Presenter-published show. After opening the original PowerPoint presentation, we try the slides to ensure they still play well. Then, as before, we preview the slides in Adobe Presenter.

Often, the MP3 files that worked perfectly before now no longer play when previewed in Adobe Presenter. Sometimes it is only one or two MP3 files in a slide that do not play (i.e., one or two bullet items with sound). However, often it is most or all of the MP3 files placed in a slide that do not play. Remember, these MP3 files still play perfectly in PowerPoint but not in Adobe Presenter.

-----------------------

Our company computers are all PCs. We have had this trouble with Adobe Presenter using both Windows XP and Win7.

------------------------

I have tried replacing some of the MP3 files that do not play in Adobe with the SAME MP3 files that were used before to make the original presentation. When replaced and the presentation is previewed and published in Adobe Presenter, these MP3 files DO PLAY well in Adobe again.

I am tired of having to replace these MP3 files for no apparent reason. Why would they work well in PowerPoint but not when previewed in Adobe Presenter? Also, it makes no sense that the MP3 files suddenly stop playing in Adobe but, after being replaced in PowerPoint with the same MP3 files, play again in Adobe. Can anyone help with a fix or workaround?

Presenter 10 - theme info not showing in published video

forums_noreply@adobe.com — Mon, 29 Sep 2014 15:21:22 GMT

Using Presenter 10 - when I publish a video using powerpoint my theme with presenter info and selected panes does not show. I start by going to power point and creating a custom theme within the presenter tab and check the presenter info and panes I want to show and press ok. I then hit record and it sends me to adobe presenter video express. I record the video and publish the project. However no theme shows in the final published video. Maybe adobe presenter was not meant to show theme information in a published video?

Thanks for any help

Unable to record with Presenter 10. I have PC, Windows 7.1. Can someone help?

forums_noreply@adobe.com — Sat, 27 Sep 2014 19:14:47 GMT

I have just downloaded a trial of Presenter 10. When I attempt to set my microphone level, Adobe cannot identify it. I have check the settings and the audio quality. Both are correct. Any suggestions?

Presenter 10 + PowerPoint 2013 + Windows 8.1 x64 odd behaviour

forums_noreply@adobe.com — Fri, 26 Sep 2014 13:15:10 GMT

Presenter 10 Menu suddenly disappeared so I tried to remove and register again the MenuLauncher.dll COM AddIn.

Once I try to add this DLL again, via PowerPoint 2013 options, COM AddIns, it says it is not a valid PowerPoint AddIn.

Notes:

- I have opened PPT as Administrator...makes no difference;

- I have tried to open AdobePresenter10.exe and it says "Check if Adobe Presenter Add-In for Microsoft PowerPoint is enabled";

- I have tried to register this DLL via regsvr32 prompt command, it also doesn't work;

How to fix this?

Regards,

Fernando.

Just upgraded to Presenter 10- publish HTML5

forums_noreply@adobe.com — Tue, 23 Sep 2014 15:35:44 GMT

Trying to republish a 5 minute PPT with audio to HTML5 (Previously worked as swf). The published file has a 30 second to 2 minute delay before starting using a PC laptop. Using an Iphone, sometimes starts and buffers for great lengths of time. On android, won't start. Thoughts?

Power point crashes after hitting Adobe Presenter 8 add-on button

forums_noreply@adobe.com — Tue, 23 Sep 2014 07:00:17 GMT

Hi, I read the thread on Adobe Presenter freezing and Power Point crashing but didn't manage to solve the problem that keeps preventing from using Presenter.

I have Powerpoint 2010 and Adobe Presenter 8: they seem to work fine together sometimes but then whenever I hit any of Presenter add-on buttons Powerpoint crashes and when I re-start it it informs me that Presenter add-on caused a major problem and warns to disable it. The only avenue to resume working on Presenter so far has been to reinstall it but then it only solves the problem temporarily. Can you please advise? Thank you

Hyperlink to current slide in html5 or restart current slide for buffer issues

forums_noreply@adobe.com — Tue, 23 Sep 2014 02:18:18 GMT

Hello,

i am publishing to HTML5 and having good success except for one thing. everyone knows that buffering videos has always been a problem with this software. My workaround has been to create a "refresh video" button on each video slide that is a simple hyperlink to that same slide. Pushing the refresh video button would then restart that slide and the video buffer problem disappeared.

Now that I'm using html5 I've noticed that procedure doesn't work anymore. I can hyperlink to anywhere else in the presentation but I can't get that slide to restart using my old procedure. Anyone have any ideas for restarting a slide that is buffering in html5.

BTW, I tested my old procedure when published as SWF and it works that way, but not as HTML5

thank you

Text not displayed on the question slides: answers and buttons.

forums_noreply@adobe.com — Sun, 21 Sep 2014 12:13:05 GMT

I am using Adobe Presenter 10 purchased licence, educational version, Windows 8.1 64 bit) on a Lenovo PC.

I have installed two versions of Office: 2010 (32 bit) and Office 2013 (Office 365) - 64 bit

I tried many things as suggested online:

-re installing Pn

checking for conflicts (32 vs 64) although Pn 10 shoul;d be compatible with both...

starting fresh presentation and quiz

disable "Allow Backward", "Shuffle ANSWERS", AND "AUTOPLAY", etc

Please help me find the way. Adobe Captivate 8 works perfectly, but I cannot reuse the slides in PowerPoint. The conversion from PowerPoint to Captivate is not preserving the features.

Can I send someone a file with these errors visible, for a better look at the Settings?

Thank you very much.

Margareta Cruceanu

Duplicate post was removed by: Jorma Jennings

Presenter 9: "Change SWF loading text" not works

forums_noreply@adobe.com — Sat, 20 Sep 2014 14:22:51 GMT

Hello, everyone,

I have just bought Adobe Presenter 9 to transfer PPT to e-Learning course file.

When I try to change SWF loading text, I modify the presentation's vconfig.xml file by adding:

And I add this sentence for each language.

Eventually, my vconfig.xml file looks like:

.......

</language>

However, it still keeps appears "Adobe Presenter" when starting the course file.

What's wrong with my operation? Any ideas?

Duplicate post was removed by: Jorma Jennings

Adobe Presenter 10 published HTTP URL not working in IE 11, 10, 9, 8 works in Firefox.

forums_noreply@adobe.com — Sat, 20 Sep 2014 00:23:47 GMT

Adobe Presenter 10 published URL not working in IE 11, 10, 9, 8 but works in Firefox and Chrome. I can open the index.htm file locally on the computer and it works fine in Firefox and IE.

I can replace the index.htm and loadflash.js with an older Adobe Presenter Published version and then it will work in IE 11, 10, 9, 8 but this seems like a poor solution. Linking directly to the viewer.swf also works in IE. The old loadflash.js file which uses the showFlash() function to load the content works.

The Adobe Presenter 10 presenter.libs.js file which uses its own showFlash() function is not working in Internet Explorer.

(the debugger tool is in IE11 with browser mode IE8/doc modeIE7)

Using IE -->Tools--Developer Tools - index.htm file returns an error on line 56 loadPrContent();

(X) Expected Identifier, string or number --- presenter.lib.js, line 101 character 5

(X) Oject expected -- index.htm, line 56 character 5

It appears the 'listener' is expecting a identifier, string or number?

I figured out that I can remove the entire supportTouch function starting with this code and it loads in IE11, 10, 9, 8 :

------------------------------------------------

(function() {

var supportTouch = $.support.touch,

scrollEvent = "touchmove scroll",

touchStartEvent = "vmousedown",

touchStopEvent = "vmouseup",

touchMoveEvent = "vmousemove";

$.event.special.swipeall = {

...

-------------------------------------------------

or remove just this code (associated with line 101) and it works:

-------------------------------------------------

$.each({

swipeevent: "swipeall",

}, function(event, sourceEvent){

$.event.special[event] = {

setup: function(){

$(this).bind(sourceEvent, $.noop);

}

};

});

Adobe Presenter 10 publishing seems broken when viewing as http link. IE must ignore the 'touch' code when loading locally. I would like to have the 'touch' functionality intact and not removed. Any ideas? It looks like the error either needs to be corrected or you (Adobe) needs a script to ignore the code for IE?

I'm not a webmaster so I've about exhausted my knowledge hear. Hope someone at Adobe can help.

Thanks,

Philip