Adobe Community : Unanswered Discussions - Connect General Discussion

Adobe Presenter 10 Drag and Drop questions - only grey box when trying to create

forums_noreply@adobe.com — Thu, 13 Nov 2014 18:57:29 GMT

Hi,

I try to create drag and drop questions in Presenter 10 and after clicking on Add Question -> Drag Drop, the new window opens but where I should be able to define the questions etc, the screen is just grey. Have the same issue on three other systems as well.

Flash is updated to latest version and so is Presenter 10.

Weirdly the installed Flash version is 15, but a right-click into the grey box shows me version 11.

Any ideas?

Thanks,

Chris

how do you collect payments from registered users?

forums_noreply@adobe.com — Thu, 13 Nov 2014 13:31:19 GMT

Can you explain how to collect payments from registered users?

Thanks a lot

How to add video's control bar?

forums_noreply@adobe.com — Thu, 13 Nov 2014 08:21:36 GMT

Today, I've searched 24 pages here for related discussion but no solution was found.

These pictures I listed here were created by other people.

I want to know how to add a control bar below the video? Is it to use the Insert->Video button of Adobe Presenter (0002.jpg), or use the Insert->video button of PowerPoint (0003.jpg)? When I insert a video (in .flv format), it shows like a white box in the original PPT (see 0004.jpg), looks different from the existing 0001.jpg.

And after I published this PPT (with the white box-like video) locally, when this video slide loads, that video plays immediately, but I want pause/stop function.

I also noticed if I try to import a video in .m4v (MP4 Video), PowerPoint says QuickTime is required.

I used to insert video in year 2010, but I forget the details. Maybe at that time I inserted a video with pause/stop function, but I forget.

Or, is it because a specific video format would naturally show the control button?

0001.jpg

0002.jpg

0003.jpg

0004.jpg

Video creation and importation in Powerpoint

forums_noreply@adobe.com — Wed, 12 Nov 2014 19:03:20 GMT

If a reocrd a video and publish it on my computer as a mp4.

When I want to import the mp4 file in Adobe Presenter (Powerpoint) it open Adobe Media Encoder and re-encode the files before importing it on my slide. also it import the video in a 320X240 resolution.... Why ? The source file is already a mp4 and it has a resolution of 1280X720.

Does anyone know how to stream text on the screen using Adobe Connect?

forums_noreply@adobe.com — Wed, 12 Nov 2014 18:26:27 GMT

For instance, if someone is giving a speech in Spanish, can a translator type the text in English at real-time (or near real-time) for meeting attendees to see on a projection screen? My organization is hosting an event and needs to quickly translate speeches and display them for all attendees to see. Thanks!

html5 publication problem

forums_noreply@adobe.com — Tue, 11 Nov 2014 23:54:11 GMT

Hello, I try the html5 publication... and I notice some problem in the output files.

1-The logo I use for the Presenter information is 148 x 52 pixel. It works well with the old Presenter version... but in the html5 publication, the size is not the same as in SWF. On the computer the logo appears smaller and on the tablet it appears in another proportion. That's weird !!!

2-Even if I select a theme without the notes of the Powerpoint, in html5 publication the appears if I click to see the notes (CC). In SWF, the notes doesn't appears if I choose a theme without the notes. How to hide the notes in html5 publication ?

3-I have an audio problem on the first slide.

In SWF publication, the audio begin at 2sec and end à 5sec the presentation pass to the second slide at 6 sec. That's what it's suppose to be... Fine

In html5, the audio begin at 4sec and end at 7sec (seems to) but the presentation pass also to the second slide at 6 sec. So, I miss the end of the audio on the first slide.

How to correct that ?

It's very great to have html5 publication possibility. I hope that it will be better and better...

Thank !!!

What parameters can I put in the Presenter 10 configuration xml?

forums_noreply@adobe.com — Tue, 11 Nov 2014 19:33:56 GMT

I'm looking to make a silent installation of Presenter 10 and noticed the configuration.xml file and it's ability to take a list of parameters. What's missing is what parameters it takes. Can anyone provide that?

i am getting adobe pop-up on videos "sdelvenetworks.com"...in the middle of the video screen which block much of the video...there is no way to remove the pop-up...i have tried to get help on adobe website and telephone without success...any ideas?

forums_noreply@adobe.com — Tue, 11 Nov 2014 16:20:12 GMT

I am getting adobe pop-ups in videos....asking if I want to sign-up for "sdelvenetworks.com"...which blocks out much of video content and which I can't remove....I've tried contacting adobe via website and telephone...it seems that unless you are a "customer" or want to buy something from them there's no hope of getting help...

Adobe Connect and Articulate Storyline Compatibility Question

forums_noreply@adobe.com — Tue, 11 Nov 2014 15:19:59 GMT

Is Storyline compatible with Adobe Connect? Are there any issues I need to be aware of? We will have content and quizzes, both need to be tracked.

Presenter cannot see chat pod

forums_noreply@adobe.com — Mon, 10 Nov 2014 19:23:08 GMT

There has been a few times when the presenter can't see the chat pod while presenting. Any thoughts?

Thanks

Q&A Pod on iOS Device

forums_noreply@adobe.com — Mon, 10 Nov 2014 13:51:45 GMT

A participant participating from a desktop client submitted a question in the Q&A pod. The meeting Host is presenting on iPad but does not receive the question.

I am having trouble seeing questions as a Host on iPad.

Thanks.

Note pod in Breakout rooms

forums_noreply@adobe.com — Sun, 09 Nov 2014 20:55:22 GMT

Why is text in note pod not replicated in Breakout rooms? For instance if I wanted to post instructions in Breakout room, how would I do that?

Thanks.

Can I use Connect as presenter on Chromebook?

forums_noreply@adobe.com — Fri, 07 Nov 2014 19:54:23 GMT

I have a new ASUS C300M Chromebook. My boss says I cant be presenter with Chromebook. Is this because Chrome has a problem with the Add-in needed for screen share? If so, is there any way around it, so I can use Chromebrook as presenter?

Adobe Connect - Your account information

forums_noreply@adobe.com — Fri, 07 Nov 2014 16:32:03 GMT

Good afternoon!

Where do I find the option to disable this notification? Therefore, all students receive this e-mail, and they can not receive this information.

Thank you so much!

Adobe Presenter 9 navigation to webpage was canceled when click email hyperlink

forums_noreply@adobe.com — Fri, 07 Nov 2014 16:28:51 GMT

Windows 7, IE 10, Adobe Presenter 9

I have an email hyperlink created in PPT/Presenter that works fine within PPT. However, when I publish the course to My Documents and view the presentation, once I click the email hyperlink, it opens an email but opens an additional window..."Navigation to webpage canceled". It reacts this same way when published to our LMS. The user will need to close the extra window, which may cause confusion. Our IT department has looked at my IE security settings and I have set my flash security settings to "allow" for My Documents folder. I went back to a similar course I created a couple of years ago, but I do not receive this message when I click the hyperlink. I was using an older version of Presenter at that time.

Has anyone experienced this same issue and had a resolution?

Madonna

Screen share closes my room out

forums_noreply@adobe.com — Fri, 07 Nov 2014 16:09:02 GMT

Hi Quick, question when i hit the screen share my adobe connect room closes?

Adobe Presenter 10 does not work with Powerpoint

forums_noreply@adobe.com — Fri, 07 Nov 2014 12:01:28 GMT

Hi,

I have followed all the advice given in this forum regarding Adobe Presenter 10, but I cannot get the Adobe Presenter 10 tab to show in PowerPoint. It used to work when I had the trial license, but now that I have a licensed version it stops working.

What is going wrong?

(Yes I have uninstalled, restarted, installed, uninstalled, used the File->Options->Com Add-in approach BTW why is Adobe Presenter not a valid Office Add-in?)

Additional information:

Powerpoint 2013, 64-bit
If I uninstall Adobe Presenter and reinstall as administrator it works until the next restart, then it stops working.
Launching Presenter from the Start Menu does not help, it stills gets to the situation where PowerPoint does not
It only works if I run PowerPoint as administrator.

Help here would be very welcome,

Ronan.

Upload an tutorial how to use connect

forums_noreply@adobe.com — Thu, 06 Nov 2014 19:30:04 GMT

I found a tutorial how to use and test Connect when I entered as guest in a meeting room of a university.

Adobe Connect-Anmeldung

>>https://connect.fernuni-hagen.de/technikcheck<<

There is Powerpoint file and I as the guest can read several slides.

I have only a meeting room with a monthly license.

Is it possible to explain to a guest inside my meeting room how he can use and test the room before the meeting starts??

Or do I need another license?

Thanks,

Any thoughts on why my images (that are all sized correctly and rgb) are not loading into my event?

forums_noreply@adobe.com — Thu, 06 Nov 2014 13:16:12 GMT

I restarted, logged out, logged in... This happened the day after they upgraded, but once I recreated all of my events, the images popped right in. Now recreating the event isn't even working... thoughts? Anyone?

help

forums_noreply@adobe.com — Thu, 06 Nov 2014 03:55:08 GMT

How do I connect windows phone and surface together?? Can't print from windows phone so once I download on phone I want to view on surface and print!

XML Error: Code = invalid Field = response SubCode = range

forums_noreply@adobe.com — Wed, 05 Nov 2014 23:41:30 GMT

Hi all!

I am using The AdobeConnect XML API 9. I am receiving a random error when I use the API to register a new guest. Here is the code I am using.

------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------ -------------------

XmlNodeList fields = Request("event-registration-details", "sco-id=" + event_sco_id).SelectNodes("results/event-fields/field");

string city_id = "", state_id = "", title_id = "", school_id = "", zip_id = "", phone_id = "";

foreach (XmlNode node in fields)

{

if (node.SelectSingleNode("description").InnerText == "City")

city_id = node.Attributes.GetNamedItem("interaction-id").Value;

if (node.SelectSingleNode("description").InnerText == "State")

state_id = node.Attributes.GetNamedItem("interaction-id").Value;

if (node.SelectSingleNode("description").InnerText == "Title")

title_id = node.Attributes.GetNamedItem("interaction-id").Value;

if (node.SelectSingleNode("description").InnerText == "School/Company Name")

school_id = node.Attributes.GetNamedItem("interaction-id").Value;

if (node.SelectSingleNode("description").InnerText == "Zip")

zip_id = node.Attributes.GetNamedItem("interaction-id").Value;

if (node.SelectSingleNode("description").InnerText == "Phone Number")

phone_id = node.Attributes.GetNamedItem("interaction-id").Value;

}

if (_bzsession != "")

Logout();

var eventDoc = Request("event-register",

"sco-id=" + event_sco_id + "&login=" + email + "&password=mimio&password-verify=mimio&first-name=" + first_name + "&last-name=" + last_name + "&interaction-id=" + city_id + "&response=" + city + "&interaction-id=" + state_id + "&response=" + state + "&interaction-id=" + title_id + "&response=" + title + "&interaction-id=" + school_id + "&response=" + school + "&interaction-id=" + zip_id + "&response=" + zip + "&interaction-id=" + phone_id + "&response=" + phone, false);

return eventDoc.SelectSingleNode("results/status");

So basically I am calling event-registration-details to get the interaction ids for the event's questions. I am then logging out because the event register call failed if still logged in. Finally I call event-register.

The XML error I randomly get states the code = invalid, the Field = response and the SubCode = range.

I do not see any difference between the events that don't get this error and the events that do.

Any ideas would be greatly appreciated. Adobe support is stumped.

Thanks!

Chris

Uploading a Powerpoint with embedded videos to a Connect Meeting to work on desktop and mobile; has anyone done this?

forums_noreply@adobe.com — Wed, 05 Nov 2014 21:22:08 GMT

I would like to upload a Powerpoint file with embedded videos to work on both desktop and mobile clients in a Connect Meeting. Has anyone managed to do this with Presenter 10 because you cannot do this by uploading to a Connect Meeting directly. Adobe tell me that I need to buy Presenter 10.

The problem I find, apart from some really irritating permission errors with Presenter 10 that often means the project fails to be published to Connect, is that the desktop version of Connect uses Flash and does not support HTML5. The mobile client does not support MP4(!). You have to use FLV video to work in both, but Powerpoint does not support this. Also Media Encoder 2014 does not support FLV so you have to use an earlier version.

So unless I am missing something the only way to get video to work on both platforms is to remove it from the PPT/PPTX, convert to FLV and then add the FLVs to a separate pod. This is a major and time consuming endeavour and is becoming a significant problem for me.

Any advice would be appreciated.

TIA

The program can't connect with bluetooth devise. Why? It should because this is the new mode of communication

forums_noreply@adobe.com — Wed, 05 Nov 2014 18:58:30 GMT

Hi,

Why doesn't the program connect with a Bluetooth devise. It should, because this is the mode of communication now.

Anyone else having problems with the pointer displaying correctly in a Connect meeting on moblie devices?

forums_noreply@adobe.com — Tue, 04 Nov 2014 22:33:04 GMT

The problem with the pointer not being displayed on mobile devices appears not to be fully resolved. Although it is now displayed, when the pointer is moved this is not updated on the mobile device. You have to deselect the pointer and reselect it.

This happens on iOS and Android. Has anyone else found this?

Is it possible to work in Presenter on a Mac?

forums_noreply@adobe.com — Tue, 04 Nov 2014 09:23:11 GMT

I have always worked in a Mac.

My question: Is it possible to work in Presenter on a Mac?

If NOT - are Adobe going to launch it in the near future?

Participant Access

forums_noreply@adobe.com — Mon, 03 Nov 2014 20:09:55 GMT

We would only like to have the presenter and registered attendees have access to our Virtual Meetings held one to two Tuesdays a month. Each session is different and accessed by that days presenter and those who register for the event. Our registrations are processed and paid through our database/meeting file. Once I have a list of registrants, how do I give just the registered attendees and presenter access to the event. We would prefer that once they receive the URL that they be required to log in using their email address and Member ID which we assign. If that is possible, how do I upload or give the list of registered attendees to Adobe Connect so that participants and presenter have access to session?

Can't seem to change my email

forums_noreply@adobe.com — Mon, 03 Nov 2014 19:22:58 GMT

I am trying to change my mail email in my account. The current email is no longer available to me. I've tried setting up the new email I get a message that says

"Your account changes couldn't be saved."

And then I get a new screen that says

"FOR YOUR PROTECTION, PLEASE VERIFY YOUR IDENTITY."

It wants me to use the old log in email address to verify I'm who I am, which I have done several times, but does not allow me to change the old address to a new one. When I try to put the new email in the main field again I get the same information as above and I get a pop up message that says

"An email has been sent to your inbox. Please check your email to complete verification."

I'm sure the verification is going to my old email address, but I'm not able to get any emails at the old address, as it has been cancelled.

Please help.

Have a great day... Shar

Prodotti per studenti e docenti

forums_noreply@adobe.com — Sat, 01 Nov 2014 07:34:11 GMT

Ciao a tutti, qualcuno sa se i prodotti per studenti e docenti valgono anche per scuole private?

Noi siamo una scuola di musica e fotografia, abbiamo acquistato Lightroom, versione studenti/docenti

e da una settimana stiamo aspettando che ci mandino il programma!

Abbiamo conversato in chat con un addetto che ci ha indicato dove inviare il documento che attesta che

siamo una scuola, ma la conferma della verifica non è mai arrivata.

Quindi mi è sorto il dubbio che le scuole private non contino.

Se qualcuno ha notizie mi faccia sapere. Grazie mille. SDM

Adobe Presenter 10 - Windows - Slides not auto advancing?

forums_noreply@adobe.com — Fri, 31 Oct 2014 19:41:18 GMT

Hello,

I am having a lot of trouble getting my slides to auto advance. When I preview the presentation within PowerPoint (Adobe Presenter tab, Preview, Preview Presentation), everything looks fine, but when I publish and preview in the browser, the first slide auto plays, but then the following slides do not. I've tried changing just about every setting regarding slide behavior that I can think of and have included screenshots of the screens I've made changes with. I'd appreciate any and all suggestions!

Thank you!

-Monica

Slideshow - I've tried turning on and off "play narrations" and "use timings"

Adobe Presenter Settings: Default slide duration was 5 seconds - I've tried with that or 0.

Transitions - I've tried turning on and off "on mouse click"

Slide Manager Settings: I've checked to make sure Advance by User is 'No' and Lock Slide is 'No'.

I am testing with Tincan reporting

forums_noreply@adobe.com — Fri, 31 Oct 2014 12:43:58 GMT

I made an presentation with Quiz Manager, Adobe Presenter 10.

I published files ,with checking 'enable reporting for this presentation' and selecting 'Tincan' as settings.

And I putted OpenAjaxManagedHub-all.js file to /data/resources/ha/OpenAjaxManagedHub-all.js

I deployed to server, and tried to put Public LRS(http://tincanapi.com/report-sample/).

The tc-config.js setting is below.

TC_RECORD_STORES = [

{

endpoint: "https://cloud.scorm.com/ScormEngineInterface/TCAPI/public/",

auth: "Basic VGVzdFVzZXI6cGFzc3dvcmQ="

}

];

But no XMLHttpRequest was found in FireBug.

When will the xAPI(tin can) request throw to LMS?

(each question answered or all answered?)

Is there some point to make certain?

Help me.

Adobe Connect Addin Loading

forums_noreply@adobe.com — Thu, 30 Oct 2014 23:51:13 GMT

Can't get past loading adobe connect when I try to share my screen. I have a PC that runs windows. What can I do?

Is there a limit to how big the video file can be, storage size or pixel size, when inserting in a powerpoint?

forums_noreply@adobe.com — Thu, 30 Oct 2014 17:05:02 GMT

When I add a video file to a ppt file using adobe presenter 9 it will now work when it reaches that slide. the video will start but at about 30 seconds in it will tear to green. Sometimes it will return and sometimes it will just stop after that. When it comes back it will continue until about 40-45 seconds in then on a fade to black it will not play anymore. The slider will continue as if it is playing but no output is seen on the screen.

The video file in question is 165MB, 1920 x1080 pixels MP4

If I convert it to smaller, 65MB, 1080 x 608 MP4 file everything works with no issue.

Can anyone shed any light on this?

Things I have checked:

Adobe updated

Office Updated

Windows Updated

Drivers updated

64 bit consistency

Source file validation

Rebooted computer

Flash installed

Flash trust enabled

Using Connect for Large Meetings - What Equipment Do You Use

forums_noreply@adobe.com — Wed, 29 Oct 2014 17:58:28 GMT

We use Connect for larger meetings where the room has 30 or more attendees but we let the rest of the staff attend from their desks. Since we started, I have used a Canopus box to bring Audio and Video into a Firewire port on a laptop. We need to upgrade and are looking for a better way to do this especially since we have upgraded our cameras.

Does anyone have a mock up of how they do this at their sites and what equipment do you use. We are thinking about getting a computer with Audio and video inputs but need some advice.

Dwayne - dsb4@case.edu

Removing all remants of Presenter 9

forums_noreply@adobe.com — Tue, 28 Oct 2014 10:32:46 GMT

I mistakenly downloaded Presenter 10 64 bit and had to uninstall due to MS being 32 Bit. I then downloaded Presenter 9 32 bit and when I loaded up Powerpoint I got a corrupt message.

I used the ADD/REMOVE programs to remove Presenter 9 but go the message Presenter 9 already installed when I try to install again. I have searched forums and run REG cleanups etc but to no avail, every time I try to reinstall Presenter 9, I get the message that it is already installed and I can find no trace of it.

I have also rebooted my machine numerous times.

Any suggestions?

Pete

Ps. I am running Windows 7 O/S

Adobe Connect Meeting becomes unresponsive with when running Mac OS X 10.9.5 Mavericks

forums_noreply@adobe.com — Mon, 27 Oct 2014 18:37:16 GMT

I've been experiencing terrible problems with the Adobe Connect Meeting Add-in on my Mac Pro with Mavericks 10.9.5. Almost every time I start a session (as host - I'm using it in teaching) then either using the menu item to adjust the mic volume or trying to run the Audio Set Up Wizard will guarantee a locked program from which a forced quit is the only way out.

I tried all the usual things such as using different browsers and using the new security setting for Mavericks that needs to be followed,(Add-in | Mac OS X Mavericks 10.9, 10.8, 10.7 | Safari 6.1 or 7). I even rebooted my Mac (something I rarely have to do!). But nothing helped.

On investigation I found the page:

<Adobe Connect Meeting becomes Unresponsive with Clients Running Mac OS X 10.9 Mavericks> dated August 2014. I tried most of the suggestions here (except the one involving Unix command line) but to no avail.

On further searching I found the problem with audio and crashing is not new:

Adobe Connect and Mavericks (dated Feb 2014)

Adobe Connect and Mavericks (dated Dec 2013)

I then found

Adobe Connect Crashing Repeatedly (dated Oct 2012) and following the advice there I made sure that I had the latest Connect Add-in by deleting the existing one and downloading and installing the new one. That changed nothing.

So it looks like I am suffering from a bug that Adobe has known about for 6 months or more and still has not been able to fix. Is there any hope this might be addressed soon? I am reluctant to go back to Snow Leopard (on a separate volume on my Mac) just to run AC.

Graham

Adobe Presenter not showing in power-point

forums_noreply@adobe.com — Mon, 27 Oct 2014 10:55:08 GMT

I have been using Adobe Presenter in my Power-point 2013 for over a month now with Adobe Presenter 10. Last week when I opened my file again, Adobe Presenter was not available any more. I have tried to re-install Adobe Presenter, enabled Add in Powerpoint option but to no avail. What is the problem?

Connect not recording sound at various times or displaying certain visual in Photoshop

forums_noreply@adobe.com — Mon, 27 Oct 2014 03:16:25 GMT

Hello,

Has anyone had a problem with Connect not recording sound in various places or not showing visuals like the marching ants in Photoshop or the red overlay when resizing the cursor which is also in Photoshop?

Stephen Burns

How can I have access to the recording of my expired trial version if I own a new account?

forums_noreply@adobe.com — Sun, 26 Oct 2014 21:34:58 GMT

I used a trial version for some meetings. Than I bought an account, same name and details but different email. Is there any chance to have access to the meeting recording of the expired trial version?

Many thanks for any help!

alb

i need to cancel what do i do

forums_noreply@adobe.com — Sat, 25 Oct 2014 13:41:22 GMT

help how do I cancel this product

Installing Presenter 10 on a System with Office 2010, but getting an error message at the beginning of the installation that says I am running on an unsupported (pre-2007) version of Office. What gives?

forums_noreply@adobe.com — Fri, 24 Oct 2014 16:16:40 GMT

I'm sure there's some fix for it already, but I am waiting for support to answer my chat request...

.swf files with imported video are just white slides with no audio.

forums_noreply@adobe.com — Fri, 24 Oct 2014 13:34:45 GMT

Hello there,

I had been using Adobe Presenter 7 until recently and I have now upgraded to Presenter 10 for use within Powerpoint 2013. Unfortunately I am having quite a few issues with it.

I am using it to make presentations built up of imported video files, as I had been doing before with Presenter 7 without any issue. I typically have a presentation of 6 parts and import each video file ~80MB Mp4 into a single slide then name each slide adding a presenter and output it to an 'swf' file. This worked fine in Presenter 7.0.7. Now my issue is that the output will load the player it will have the correct presenter, and timings on the chaptered sidebar but when it plays the presentation area of the screen is just white, there's no audio, no video just the correct time for each section. I've checked the output folder the individual video files will play within windows media player without issue.

It should be noted that the html5 only version works fine, until uploaded to a web server and then it will not load any of the player with IE11 (I can't test it in other browsers).

I would appreciate some help with this if anyone has any ideas to fix this.

Many thanks

hi...I have forgottdn my username and password...there is no way of contacting anyone I Adobe...can anyone help me?

forums_noreply@adobe.com — Fri, 24 Oct 2014 10:28:31 GMT

Hi. I have Adobe Connect mobile and I can't log on since I don't remember my username, I never needed it before since it connected me immediately. How can I go about getting my username and password? Hoe can I talk to anyone fron Adobe??

Thanks.

Stephania

Adobe online presentation for sales people

forums_noreply@adobe.com — Fri, 24 Oct 2014 08:50:24 GMT

Hello,

Do you know if Adobe has a product similar to Prezi?

We are looking for an on-line presentation tool for our sales people. The Adobe tool should enable us to upload company ppt. template and edit it. It must have features such as transitions, effects, multimedia, import/export flexibility and to play videos. We want to access it any time online / offline protected by a password (or to be sure that data are secured). The output should be innovative, eye catching and interesting for our customers. Please let me know if Adobe Presenter or any other Adobe tool is suitable / available.

Thank you for your thoughts in advance!

adobe set up problem

forums_noreply@adobe.com — Fri, 24 Oct 2014 07:42:44 GMT

I cant run the test wizard, the screen doesn't show the Next button to press

Broadcasting Computer Audio over Telephone

forums_noreply@adobe.com — Thu, 23 Oct 2014 19:35:11 GMT

I'm using a "Passcode Entry Operator Assisted Call" for an upcoming meeting. I've created the audio profile and have made sure it connects correctly (you can hear people talking on the phone through the speakers).

During this meeting we will be displaying a short video using one of the Connect pods. However, since people will be connected by phone they won't be able to hear this audio through their speakers (their speakers are muted, otherwise they would hear the same audio they hear on the phone with a slight delay).

Is it possible to broadcast the audio to the users connected by phone (other than instructing them to un-mute their speakers)? Is this a setting that I've overlooked?

My quiz question and answers wont appear. I can see the radio buttons but even the submit button is blank. Is it because I changed the PowerPoint theme?

forums_noreply@adobe.com — Thu, 23 Oct 2014 14:57:56 GMT

My quiz question and answers wont appear. I can see the radio buttons but even the submit button is blank. Is it because I changed the PowerPoint theme?

how to connect to meeting using a phone?

forums_noreply@adobe.com — Thu, 23 Oct 2014 11:15:36 GMT

Hello, i have to participate in online meeting using Adobe Connect. The meeting audio will be by phone .Just to be sure, that i've understand well how to connect:

1. When I'm using Dial-out option : i have to put MY phone number?

2. And If I am using Dial-In option : i have to put the number, they have provided?

Is this correct

Anyone using Lync audio with Adobe Connect?

forums_noreply@adobe.com — Thu, 23 Oct 2014 07:26:46 GMT

We are in talks to move from PGi integrated audio to the Lync Audio, but don't know where to start. Any pointers or info will be really appreciated. Never worked on SIP or UV in Adobe Connect environment.

Thanks in Advance.

Regards,

Amit

screensharing and communication features of Adobe Connect

forums_noreply@adobe.com — Wed, 22 Oct 2014 08:39:59 GMT

I am exploring the use of Adobe Connect for training purposes. The trainings are focused on training people (of max 10 participants per training) in the use of software tools (both web and mobile devices). After reading through the product features I have the following questions:

Screensharing

I see that the Adobe Connect tool supports screensharing. I was wondering whether that includes the possibility for the trainer to go in to participants' screens to see how/what they are doing (which buttons they are clicking, etc). I am assuming that it is possible to show anything via screensharing? (e.g. can we go online and show stuff there?)

Communication/chat feature

Does the tool offer a communication possibility? Is it possible for participants to talk out loud during an online training? Or is that (only) possible via a chat functionality?

Adobe Presenter 9 Disabled

forums_noreply@adobe.com — Wed, 22 Oct 2014 00:48:03 GMT

Adobe 9 wont run in PowerPoint 2013? Got disabled somehow?