Adobe Community : Unanswered Discussions - Fireworks

Today Fireworks CS6 is not opening. A popup shows (an internal error occured ) and says in French "une erreur interne est survenue" Thanks for helping!

forums_noreply@adobe.com — Thu, 13 Nov 2014 19:36:28 GMT

Hello All! Hello Fireworks Community.

I work on a Sony VIAO computer and for a full year I've always been using my licensed Fireworks CS6....

But since this morning , Fireworks CS6 is not opening. A popup shows (an internal error occured ) and says in French "une erreur interne est survenue".

I called the service where I bought it (FNAC.COM), the guy said to desinstall, reinstall through Creative cloud Adobe software, and I put back the licence number...

But it's still the same problem... I know that VAIO does continuous major updates, ie yesterday... would it be related?

Tanks for helping! Cheers.

Jean-Francois Mangin (call me Jef )

chefdeprojet@live.fr

Taxes

forums_noreply@adobe.com — Tue, 11 Nov 2014 01:23:55 GMT

This looks the place to ask this type of question as I can't find the Customer Service Forum.

I recently purchased Fireworks.

I noticed that a tax was added to it.

In a previous order from 2 years ago, I purchased Acrobat 10 and it had no tax on that one.

when did Adobe start adding taxes to the order? and who gets the tax?

purchasing Fireworks

forums_noreply@adobe.com — Mon, 10 Nov 2014 12:09:38 GMT

Dear all

Creative Cloud enabled me to download a trial version of Fireworks. I am happy with the program and want to purchase it. However, when I follow the link in the popup, the website asks me where I'm from. When I enter The Netherlands, the site shows: "Sorry, this product is not available in your country"

Seems rather strange since I was given a completely Dutch trial version.

Anyone ideas?

Best regards

Marc

When installing Adobe updates Fireworks will not completely install.

forums_noreply@adobe.com — Sat, 08 Nov 2014 18:11:15 GMT

I get this message: Fireworks CS5 11.0.2 Update There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207, MACbook Pro OS X 10.10. Has anyone else had this issue? Any suggestions?

How can I make my phone number active when viewing from a mobile device. My phone number is in my header in CSS

forums_noreply@adobe.com — Thu, 06 Nov 2014 17:26:01 GMT

How can I make my phone number active when viewing from a mobile device. My phone number is in my header in CSS

How can I have an animation that stops at the end of the sequence?

forums_noreply@adobe.com — Wed, 05 Nov 2014 16:49:14 GMT

I am trying to create a text animation that will run through the sequence... then stop. Is that possible?

Arrows in "Auto Shapes"

forums_noreply@adobe.com — Tue, 04 Nov 2014 06:28:05 GMT

I am running Fireworks CS6. I have read the Adobe pages which indicated that arrows were in "Auto Shapes". They do not appear in my version. What have I missed?

Many thanks,

Robin Chapple

polygon lasso tool in fireworks - Help

forums_noreply@adobe.com — Sun, 02 Nov 2014 19:22:58 GMT

Is there a way to undo the last step when you are using the polygon lasso tool in fireworks?

Really struggling. I know in photoshop it is the delete key.

I am using it on a imac within a virtual window 7 machine.

Any and all help appreciated

Thanks

1Coops

In Fireworks 8 I could take two vector shapes with gradient fills (e.g. Satin) select both and then move the fill "line" of one to align with that of the other. This allowed me to continue a gradient pattern across objects (e.g. to produce waves in a qua

forums_noreply@adobe.com — Sun, 02 Nov 2014 16:08:18 GMT

Ha! The adobe forum interface didn't let me know I was only entering a subject above - oh well. To re-iterate the old fireworks 8 would let me align gradient fill controls of multiple vectors to produce what amounted to a continuous fill across the mutiple elements - this seems to have vanished as you lose selection of the other vectors as soon as you click on the gradient fill control of one to move or rotate it etc. Is this functionality hidden or effected in some otherway in CS6?

Paul

Synching Chosen Typekit Fonts & Uning Them In Fireworks

forums_noreply@adobe.com — Sat, 01 Nov 2014 20:27:08 GMT

Is this possible?

-Jack

Why not appear in my Fireworks Create Slideshow, what happen? I hope a urgent answer.

forums_noreply@adobe.com — Sat, 01 Nov 2014 08:04:39 GMT

In the Create Slideshow comands menu does not appear and says he has to show up, what happens? Why am I not listed?.

En Español: TITULO ¿Por qué no me aparece en mi Fireworks, Create Slideshow? ¿Qué sucede? Espero una respuesta urgente.

En menu Comandos no aparece y se dice que debería aparecer, ¿Qué sucede? ¿Por qué no me aparece?.

Fireworks CS5 Invlaid page name error on export

forums_noreply@adobe.com — Thu, 30 Oct 2014 16:25:45 GMT

I've been using CS3 up until today on my Window 7 machine. I decided to install CS5 today and have run into issues when trying to export slices from Fireworks.

I right click on the slice, select export selected slice as usual, select the image I want to overwrite or simply type in a new file name and click save...

I get this on my screen:

Invalid page name. Done not use the following characters: \ / : * ? " " < > |

I haven't used any of these characters and never do!

it doesn't matter even if the filename contains only letters, I still get this error.

I can't export anything and therefore I can't work.

I've searched on google and not had any relevant search results.

Can someone help??

Many thanks

Evie

uninstaller

forums_noreply@adobe.com — Wed, 29 Oct 2014 16:08:20 GMT

I can't find the unistaller in my Adobe Fireworks Application Folder, not anywhere obvious.

Same for Edge Code

I'm looking here on mac

Mac OS

Open Finder and go to/Applications/Utilities/Adobe Installers
Double-click an Adobe product to uninstall
and I found it, cool

Macromedia Studio 8 on Mac 10.6.8

forums_noreply@adobe.com — Tue, 28 Oct 2014 15:41:52 GMT

Can anyone tell me if studio 8 will run on 10.6.8? Thinking about getting it but want to make sure.

Will windows vista run cs6 fireworks?

forums_noreply@adobe.com — Mon, 27 Oct 2014 21:41:04 GMT

Will windows vista run fireworks cs6?

comment rendre un texte transparent sur un fond coloré ?

forums_noreply@adobe.com — Mon, 27 Oct 2014 01:28:28 GMT

Bonjour,

je ne parviens pas dans Fireworks et/ou Photoshop à rendre un texte transparent sur un fond coloré, de façon a ce que le texte intégre le motif de l'arrière plan.

voici un exemple :

Comment faire ?

Merci par avance

Can't open CS6 Fireworks on Mac Pro (Yosemite)

forums_noreply@adobe.com — Fri, 24 Oct 2014 04:20:50 GMT

Fireworks CS6 crashes on open. I get another window (Crash Report) that contains the following:

Adobe has found a solution or workaround for the recent crash in Adobe Fireworks CS6.

Please click here for further details.

When I click, I get a clank sound and that's where we stop.

Cannot download/install Fireworks CC - web says downloading, but Adobe Manager says CS6 version installed and up to date.

forums_noreply@adobe.com — Thu, 23 Oct 2014 16:18:10 GMT

On my Mac, I go to adobe website and click "Download" on Fireworks page. Page says "Downloading now...". Then Adobe Manager opens, and says "Fireworks CS6 up to date". However, Fireworks isn't listed in the Applications. Not sure how to get to it. (Is there no CC version of Fireworks?)

Fireworks CS 6 skews images on import

forums_noreply@adobe.com — Mon, 20 Oct 2014 18:19:49 GMT

When I import an image full-size, no problem, but when I put it on the page with the mouse drag to fit, the image is horizontally compressed - any ideas why?

"internal error occurred" Fireworks CS5

forums_noreply@adobe.com — Sun, 19 Oct 2014 19:00:17 GMT

I've used Fireworks succussfully (without any problem) since 2010/2011: suddenly (last Friday around 6pm) it started failing to function, close or open without "internal error occurred". I did system restore... After up till 4am trying to fix it: I uninstalled reinstalled the entire CS5 and everything seems fine so far ex@cept Fireworks keeps saying "internal error occurred". I changed the configuration setting to show hidden files, don't hide extensions, the preference file inside the FW configuration folder is a word doc -0- (no preferences: I tried removing

it yesterday but it didn't altercate the internal error occurred). It seems like there is some incredibly simple fix for this issue: I've read that other persons have had this problem but I

never have before and I absolutely do not have the time to continue fussing with this. Fireworks 'Internal Error Occurred' over and over: I have to use task manager to end it. Does

anyone have an honest answer to why this is suddenly happening?

[self-promotional comments/url removed by moderator]

T Yvonne F

Working With Fonts - Just Starting...

forums_noreply@adobe.com — Thu, 16 Oct 2014 19:11:19 GMT

Hello,

Hoping someone can point me in the right direction...

I'm having a hard time getting my fonts to look "crisp", They always look grainy or as if the color is bleeding...For example if you go to adobe.com, the fonts dont look like they were drawn by someone with a shaky hand...

I am new to Fireworks so any help would be greatly appreciated.

Thanks all

Vectors shapes dissapear or group elements are mooved to another coordinates

forums_noreply@adobe.com — Wed, 15 Oct 2014 16:50:51 GMT

A month ago, I experiment some bugs on fireworks. There are shapes, that dissapear, or group elements thah disappear and when you try to select his layer, the shape appears in another coordiantes, and it's impossible to select. Mask boxes change you height by 1px and it's impossible to modify. The rounded shapes are deformed, like someone move the paths to the right.

I have a lot of desings mades with fireworks, and many files become corrupt, with this case of bugs that I've mentioned at the beginning.

A friend that also have fireworks has proved the same file, and it is perfect, but if I open the file, happens all this thing that explain on top.

What is happening?@

09 is not al legal ECMA octal constant

forums_noreply@adobe.com — Wed, 15 Oct 2014 15:21:14 GMT

Hi,

I got this message when I try to resize an image: 09 is not al legal ECMA octal constant

Fireworks CS6

What is this and what can I do about it?

Thanks Nanneke

I am wanting to activate my own software but my PC's Hdd was replaced and trying to contact Adobie I've been going in circles

forums_noreply@adobe.com — Sat, 11 Oct 2014 13:39:00 GMT

I just want to Activate my software but cannot and the voice on the phone directed me here. The help text suggested I contact Adobe. Went thought all of that and back to the start we is suggested I contact Adobe

Won't extract through CC

forums_noreply@adobe.com — Fri, 10 Oct 2014 12:38:15 GMT

Trouble downloading and extracting Fireworks CS6 through thee Creative Cloud. Tried many times. Any clues?

fireworks text unresponsive

forums_noreply@adobe.com — Thu, 09 Oct 2014 12:02:50 GMT

I have an issue using the text feature in Fireworks. When I click on a text I created, nothing happens (cursor not showing). Looks like the click or double click are deactivated.

I uninstalled Fireworks and install it again but the problem remains. Do you guy experience the same issue? Thanks.

iMac 2.7 GHz with 8GB memory and Mac OS X 10.9.4

Fireworks becomes unresponsive to mouse/tablet. So angry with Adobe right now!!!!

forums_noreply@adobe.com — Wed, 08 Oct 2014 17:14:05 GMT

This is driving me nuts. Fireworks is slowly becoming a complete PITA to use. Becomes unresponsive to clicks, can't select anything, have to constantly click off the art board.... the list goes on. Move mouse over an object it gets highlighted, click to select? Nothing...... Can no longer copy/paste between AI and FW....

The thing is what the hell else are we supposed to use?!?! By shedding FW Adobe has completely left lots of us web designers high and dry. PS is an awful tool for Website design as is AI, what is so difficult about creating an app that works??

We all use AI and PS (most of us anyway) FW just had a way with dealing with Master page elements, Symbols, Pages and States that made designing a site relatively straight forward until they ditched it. Why? Nobody has a clue judging by the posts on here.

All they really would have to do is add the above mentioned features to AI and I'd be happy......

If anyone has worked out what has FW doing this lately i'd be delighted for the intel.

Peace...

</rant>

What happened to Kuler for Fireworks?

forums_noreply@adobe.com — Tue, 07 Oct 2014 23:52:46 GMT

What happened to Kuler for Fireworks? Is there still a way to download and install it as a plug-in? I switched to a new computer and I can't find the add-on.

"Export" not run in JPEG mode

forums_noreply@adobe.com — Tue, 07 Oct 2014 10:02:13 GMT

I use Mac.

If I try to export as JEPG it not let me to do, gives me an error: it seemes the file is open in other application. But it is not true.
I've just tried to disinstall and reinstall the application, but nothing changed.

The same license is installed also in one other Mac, and there the problem do not appear.

Someone can help me?

Black logo on white background needs to be white on transparent background...

forums_noreply@adobe.com — Mon, 06 Oct 2014 17:57:26 GMT

I have a black and white logo with text and a woodcut-like image. I need the text and image to be white on a transparent background. I know how to invert my original using Filters > Adjust Color > Invert, but cannot figure out how to achieve the transparency on the now black background. Any help would be greatly appreciated!

Symbol properties window don't show symbol scripts

forums_noreply@adobe.com — Mon, 06 Oct 2014 07:33:36 GMT

Hi,
I have a problem with the symbol properties window: I created a symbol, save it into common library and created script located in common library. After that I selected it but it's still empty.
I tried also to close and open FW, close and open the properties window and restart the system.
I'm using Fireworks CS6 trial on my macbook pro (Macintosh OS X Mavercks 10.9.5) and there are no others application running.
Do you have some advice?te

Thanks,
S

How many states are there in a second?

forums_noreply@adobe.com — Sun, 05 Oct 2014 20:13:18 GMT

I have to make an animation in fireworks and I am working in seconds.

I can't work out how many states are there in a second.

Please help.

Thanks in advance.

background image

forums_noreply@adobe.com — Sun, 05 Oct 2014 09:22:59 GMT

hello,

I just started a web site prototype with FW CS6, and I'd like to add a background pattern (with a small repeated picture), as I would do in my css layout, for example :

background-image:url(images/####.png);

is it possible to do that in FW ?

thks

left click does not work anymore (I can not select a box)

forums_noreply@adobe.com — Sat, 04 Oct 2014 11:20:13 GMT

Suddenly, the left click in Fireworks doesn't work. I cannot select a box with the arrow-tool. As a workaround, i have figured out, the I can do a right-click on a box, and then do the left-click. But this seems to be very annoying ... the problem also occurs with the text-tool. I already have deinstalled FW and did a new installation. It did not work. Can Somebody help me? (OSX, Newest Fireworks-Version (CC)) ... Thank you

Fireworks image imported as .eps and auto converts to .pdf?

forums_noreply@adobe.com — Fri, 03 Oct 2014 00:27:01 GMT

Downloaded image in .eps format and when trying to import into Fireworks, it automatically converts to .pdf

No issues yesterday

Using a Mac

Buying student/teacher edition of fireworks

forums_noreply@adobe.com — Wed, 01 Oct 2014 23:05:52 GMT

I'd like information on how to purchase the standalone software, fireworks as a student. I don't want to buy via creative cloud and pay a monthly fee.

"An internal error occurred" Adobe Fireworks CS4 login problem

forums_noreply@adobe.com — Mon, 29 Sep 2014 20:29:28 GMT

When loading up Adobe Fireworks CS4, I keep getting "An internal error occurred" message. I have looked before online for solutions and tried isolating potentially corrupt fonts that could be preventing the programme not loading as well as deleting the Prefs.xml file. However, these solutions don't seem to work.

Help would be greatly appreciated. Thanks.

Random white box blocks text from being seen when posting to server.

forums_noreply@adobe.com — Mon, 29 Sep 2014 16:52:12 GMT

Random white box blocks text from being seen when posting to server.There's nothing on my source file, any ideas on how to remove the box that's making my links and text to not be viewable?

How can I fix my pen tool (CS6)?

forums_noreply@adobe.com — Mon, 29 Sep 2014 04:30:48 GMT

The pen tool has the little x symbol next to it always. It will not let me click on the document then click again to create paths. This is very annoying because it basically makes most of the functionality of the pen tool useless. What can I do to fix this? I have tried googling and not yet found an answer. I am using the CS6 version of Fireworks.

I restored the preferences in fireworks to the default and the problem is persisting. It does not occur on my windows machine (windows 7) only on my macbook (OS X mavericks).

Cannot crop an image...

forums_noreply@adobe.com — Fri, 26 Sep 2014 14:12:36 GMT

I've been using Fireworks for years, I've been stubbornly refusing to migrate to Photoshop. But today it's acting up on me after working just fine the other day. I went to open up multiple images and crop them but instead of actually cropping the area, instead it just moves the selected area around or off the canvas. As you can see from the screenshot, I have the export tool selected, but the crop selected bitmap option is greyed out, while the selection tool is clearly visible on the image.

What is going on here? This is the latest version of Fireworks available (CS6, Version 12). I have closed/reopened the image. I have closed reopened Fw. I have rebooted my machine. No dice. Any advice you can give would be GREATLY appreciated.

Why are only a couple of my htm. pages showing in the link drop down menu in the properties panel?

forums_noreply@adobe.com — Fri, 26 Sep 2014 09:55:06 GMT

Please help!

I'm mocking up a quick website in fireworks cs6 . I 5 pages in my menu tab. Each one of these htm. pages show in my Link drop-down menu in the properties panels apart from the last one which is my contact page. I'm creating slices and linking these up to the correct htm. pages, but not all of the htm pages I have created are appearing in the list? Can anyone please help?

Thanks

Gemma

Slides Show no CS6

forums_noreply@adobe.com — Wed, 24 Sep 2014 13:40:03 GMT

Olá pessoal, bom dia!

Alguem sabe onde fica o slides show no Fireworks CS6, não encontrei. Pois na versão CS4 eu utilizava com frequência.

Grato

Augusto

Renato Nunes

forums_noreply@adobe.com — Tue, 23 Sep 2014 21:21:07 GMT

downloaded through the creative cloud apps fireworks cs6, it is already updated, but I can not find the file installed on my notebook, I use windows 7 Premium and have not used any kind of change to try to solve this problem because it does not even appear in the image task area or work to open the same, or the "start" button ...

What should I do?

Fireworks License

forums_noreply@adobe.com — Tue, 23 Sep 2014 19:46:55 GMT

Hi fellows,

Can I buy fireworks license in adobe.com?

If yes, how I can?

Best regards,

Fabiano Magno Pechibella

UI Scaling issue in Fireworks

forums_noreply@adobe.com — Mon, 22 Sep 2014 17:29:43 GMT

I have a user that got a windows 8 laptop with one of the hi res displays. She has been having issues with Adobe Fireworks shrinking the toolbars so that all of the tools are crammed together and you cannot read the text.

Other programs like adobe reader are fine.

I know that this has become a common problem with the HiRes displays. Most of the research I have done turned up blogs where people just complain about it with no real solutions.

I have tried checking the options, or seeing if i can drag the toolbars but it does not let me

I was wondering if there were any modifiers I could add to the shortcut to change the resolution it is opened in, and if that would fix it, or if there are 3rd party programs I could launch it with that would fix the issue.

Any suggestions would be helpful.

Can I download Fireworks without Creative Cloud ?

forums_noreply@adobe.com — Sun, 21 Sep 2014 17:29:55 GMT

Hello all,

I had trouble uninstalling Fireworks, I deleted the files, but now I can download it again because Creative Cloud see it as "installed".

How can I proceed ?

Hatchep

Adobe Should Open Source Fireworks

forums_noreply@adobe.com — Fri, 19 Sep 2014 23:55:27 GMT

OK Adobe... do us all a favor and turn Fireworks into an open source project. Please don't take this valuable software away from us and let it degrade into a worthless mess. We still have uses for your other titles and would be happy to stay if Fireworks remains alive in one form or another, even if it no longer bears the Adobe name. It won't affect your bottom line to give it to the community, but letting it die will definitely sow negative seeds among the Fireworks faithful, so that if a viable alternative comes into play an exodus may ensue.

Why the app doesn't open anymore ?

forums_noreply@adobe.com — Thu, 18 Sep 2014 11:19:02 GMT

I dont know what's going on but when i try to open the app, nothing happens.. i ve rebooted my macbook but the problem remains. does anyone can help me ?

I have macromedia fireworks mx on an old laptop and want to install it on my new laptop were can I find the download file

forums_noreply@adobe.com — Thu, 18 Sep 2014 02:36:29 GMT

I have macromedia fireworks mx on an old laptop and want to install it on my new laptop were can I find the download file

forums_noreply@adobe.com — Thu, 18 Sep 2014 02:28:21 GMT

I have macromedia fireworks mx on an old laptop and want to install it on my new laptop were can I find the download file