Adobe Community : Unanswered Discussions - Source Control

'Underlying connection was closed' on adding to version control using SharePoint 2010

forums_noreply@adobe.com — Wed, 22 Oct 2014 12:39:16 GMT

Certain files cannot be checked into SharePoint 2010 for version control due to file size being approximately > 100KB but same files can be uploaded via the SharePoint GUI (i.e. not within RH) and smaller files upload successfully.

Steps:

Configure according to http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f77726-5aab66613798e5ec9b-8000.h tml
Create new simple project and add to version control using SharePoint Connector; project is added to version control
Files that are not uploaded are *.fla files approx > 100KB. Error message: 'The underlying Connection was Closed, an unexpected error occurred on Send'

Workaround attempted:

Open Explorer View in SharePoint 2010
Cut and paste RH project to Shared Library/Folder
Open project in RH (File > Open Project From Version Control)
Make changes to topic (add body text) to increase size > 100KB
Check in topic fails, same error message displayed

Environment: Windows 7, RH 11 (trial version), SharePoint 2010 (with Site Owner permission), VPN Connection, Windows Authentication to Source Control, WinMerge (latest version)

Opening project from Version Control -- need more efficient navigation path

forums_noreply@adobe.com — Mon, 13 Oct 2014 20:36:31 GMT

Environment

Visual Studio Professional 2010

RoboHelp 11

When we open a project from Version Control (in Team Foundation Server), we perform the following steps:

Navigate to the Team Foundation Server MSSCCI Provider
Connect to a TFS Server
Choose the folder in TFS, which requires 6-7 clicks through the folder tree.

Is there a way in RoboHelp to 'remember' the location of the XPJ in Source Control so that we don't have to repeat the eight clicks each time?

Thanks.

Carol

Subject: RoboHelp HTML (version 11.0.3) using Subversion (version 1.6.0) for version control with the PushOK plugin (version 1.6.0.4).

forums_noreply@adobe.com — Mon, 13 Oct 2014 13:56:10 GMT

My colleague and I have followed the steps in the Integrating RoboHelp projects with Subversion article to set up version control using Subversion with the PuskOK plugin.

We are not getting the results expected as far as collaboration. When I open RoboHelp, I am able to check out files, and I see that the status updates to “Checked Out” in the File Status Pod accordingly. I am able to check files in as well.

However, when my colleague opens the same project from version control, in her File Status pod, most of the files show “not controlled.” She cannot see that I have checked out a file either.

In my File Status Pod I see a few project files ( a few .fpj files, for example) that show up as “not controlled.” Those are the only files that seem to be under version control in my colleague’s project.

I have read the recent posts related to this issue, but I have not found any that resulted in a satisfactory outcome for using RH with the Subversion, PughOK plugin set up. If there’s any one who currently uses the RH, Subversion, PushOK set up successfully, we would greatly appreciate some advice on how you got up and running.

Can multiple authors check out XPJ?

forums_noreply@adobe.com — Fri, 10 Oct 2014 20:37:38 GMT

Environment

Windows 7 Enterprise

RoboHelp 11

Team Foundation Server

Visual Studio 2010 Professional -- Source Control

Three of us are starting to work on a Help project together. We are working from Version Control.

We will be setting up collaboration guidelines, such as, 'don't work on the same topic at the same time'.

However, when we open our projects, RoboHelp prompts us to check out the XPJ file and we are not sure what the effect is in a collaborative environment running in Source Control. Will we run into version conflicts?

The RoboHelp Help says that we don't have to check out the XPJ file when editing, only when editing project settings. However, RoboHelp won't let us click No in response to the prompt.

Thanks for any guidance on this issue.

Carol

Need Help! Cannot get SourceControl3.1 to work correctly.

forums_noreply@adobe.com — Mon, 29 Sep 2014 13:16:03 GMT

We are using RH8. We have a project that needs updating to be current with newest software release. There is a project manager in the home office and a technical writer working remotely in another state. Our IT staff followed all the steps listed on setting up the SourceControl and this is what is occurring:

I've tried it both as file system and as full embedded database solution. For files based solution I did create a history path. This is what I was working on Friday. I had to set up another test machine here with RoboHelp in order to test it. Same problem. I can check out from either machine and checkin in. However the changes never get propagated to the other instance, even if you do a Get All.

Not sure if this is related, but the open project from Source Control does not work from within Robo Help 8 either. When I try to open a project that way, it just sits there on the open file dialog box. From what the tutorial showed, it should start downloading the files and then you select the project file to open.

Here's a sample screen shot.

I setup a brand new test database and project

This one is using embedded database, not stored as files.

Files are set to single checkout

I modified on one machine

Checked in ALL files

Open project on other machine and get all files

Changes not reflected

Forced Get All

Changes not reflected

Here it is in the project directory... note the mod dates... the file is not updated.

I would be so very grateful if someone could help figure out what is going on. Thank you in advance.

Stella

Extremely slow performance on projects under version control using RoboHelp 11, PushOk, Tortoise SVN repository

forums_noreply@adobe.com — Fri, 26 Sep 2014 01:58:10 GMT

We are also experiencing extremely slow performance for RoboHelp projects under version control. We are using RoboHelp 11, PushOk and a Tortoise SVN repository on a Linux server. We are using a Linux server on our IT guys advice because we found SVN version control under Windows was unstable.

When placing a Robohelp project under version control, and yes the project is on my local machine, it can take up to two hours to complete. We are using the RoboHelp sample projects to test.

We have tried to put the project under version control from Robohelp, and also tried first putting the project under version control from Tortoise SVN, and then trying to open the project from version control in Robohelp. In both cases, the project takes a ridiculous amount of time to open. The Robohelp status bar displays Querying Version Control Status for about an hour before it starts to download from the repository, which then takes more than an hour to complete. In many cases Robohelp becomes unresponsive and we have to start the whole process again.

If adding the project to source control completes successfully, and the the project is opened from version control, performing any function also takes a very long time, such as creating a topic. When I generated a printed documentation layout it took an astonishing 218 minutes and 17 seconds to complete. Interestingly, when I generated the printed documentation layout again, it took 1 min and 34 seconds. However when I closed the project, opened from version control, and tried to generate a printed documentation layout, it again took several hours to complete. The IT guys are at a loss, and say it is not a network issue and I am starting to agree that this is a RoboHelp issue.

I see there are a few other discussions here related to this kind of poor performance, none of which seem to been answered satisfactorily. For example:

Why does it take so long when adding a new topic in RH10 with PushOK SVN

Does anybody have any ideas on what we can do or what we can investigate? I know that there are options for version control, but am reluctant to pursue them until I am satisfied that our current issues cannot be resolved.

Thanks Mark

How to get new files from TFS to local project?

forums_noreply@adobe.com — Fri, 12 Sep 2014 13:22:10 GMT

I have RH10 connecting to Team Foundation Server for source control. Unless I'm mistaken, I'm beginning to see and regret that the Get Latest Version dialogue in RH only applies to files that were in the project when first loaded to my PC. If the owner of a project adds files and saves them to TFS, how do I then get those files added to my local copy when I open the project myself? I don't even see a manual way to do this in RH, but ideally I want an automatic solution.

So how do I:

Set up TFS/RoboHelp to get all new files whenever a project is opened?
Manually grab all new files within RH if that fails?

The point is, I understand I can do this in Source Control Explorer but does RH have an equivalent?

Thank you.

Using Source Control and Resource Manager at the same time

forums_noreply@adobe.com — Wed, 27 Aug 2014 07:28:53 GMT

I have several RoboHelp projects under SVN Subversion Source Control. I would also like to share common topics across these RoboHelp projects using the Resource Manager using a shared folder location.

I would like to put these shared topics under version control as well. However, I assume that Source Control and Resource Manager work independently and that when we check in or check out a project under Source Control, the shared topics are not checked into Source Control.

In order to have the shared topics under Source Control, I want to put the shared topics in a folder that is part of of RoboHelp project, sort of a master RoboHelp project, and put that project under Source Control, as per the following diagram:

Just wondering if anyone has a better solution than this, or can see any issues with doing it this way?

Why does it take so long when adding a new topic in RH10 with PushOK SVN

forums_noreply@adobe.com — Fri, 15 Aug 2014 14:13:21 GMT

RH10 / Window 7 / PushOK SVN

After ugrading from RH8 to RH10, we installed PushOK SVN and the TortoiseSVN Repository browser for our doc team as our source control system, after having used RoboSource Control 3.1 when we had RH8.. Whether in the office or working remotely via VPN, when we add a new topic it can take 1-3 minutes for the topic to actually be ready for input.

Checking in edited topics when closing the project can also take a good deal of time. I expected some of that for those of us using VPN remotely but for those in-house I didn't. Our IT guys are at a loss. They don't believe it's the network.

Is this a common issue? Is there a way around it? Or is there something that comes into play that we are not even considering? OR??

Any help would be greatly appreciated.

Regards,

Joe Pollock

Syncing Between the Project Manager and Resource Manager: Best Practices?

forums_noreply@adobe.com — Tue, 05 Aug 2014 19:02:17 GMT

Hello-

A colleague and I have just started creating product documentation for our company via RoboHelp 11. We have created a set of topics on a network location and have connected to that location via our Resource Manager. We are making edits to topics located on our own C: drives via the Project Manager and attempting to keep our topics up to date via the syncing function by sending our topic edits to the Resource Manager topics and downloading newly edited topics from the Resource Manager to our local drives. However, we do have a couple of questions.

For example, in the diagram, if my colleague edits a few topics locally and then syncs with the Resource Manager, I see those topics with the red "x" icon (1) indicating my topics in my Project Manager (4) are out of sync. I can see the changes my colleague has made to the topic she synced with the Resource Manager (2) and I can open my own copy of the topic on my C: drive with the now out of sync text (3) but the only way we can see to sync my own Project Manager topics with the Resource Manager topics is to right-click on each individual changed topic in the Resource Manager and select the Sync option one at a time.

Question A: Is there any way to mass sync all of the out of sync topics in my Project Manager with the newly edited topics in the Resource Manager with one action so that my own local topics will be updated and in sync with our shared topics in the Resource Manager?

Question B: What does the "Auto update local project resources" setting (5) do? Is this the solution I am looking for in my Question A? We are not sure what it does at this point and could use a pointer or two.

Thank you-

Michael

Can you use mercurial as an integrated version control system for RoboHelp 11?

forums_noreply@adobe.com — Tue, 05 Aug 2014 10:44:34 GMT

My company uses Mercurial as a version control system. I want to set up the version control for the documentation so that multiple users can access the project at the same time. Is it possible to use Mercurial as the version control system that is integrated into RoboHelp?

Connection between RoboHelp HTML 10 project and TFS (Visual Studio 12) persists when opening local version of project

forums_noreply@adobe.com — Tue, 29 Jul 2014 17:19:37 GMT

Our global documentation team is using RH and TFS for version control and collaboration. In our workflow, each assigned writer connects to TFS to edit a RH project and the project lead then compiles and publishes the WebHelp from his/her local version of the project. All seemed fine, but last week I noticed that when I closed a TFS-connected project and re-opened it from my local hard drive to compile and view, I was still connected to TFS; I was prompted to get the latest files from TFS and all (well, nearly all) the options are available on the Version Control menu. I've since discovered that we have other RH projects where the connection to TFS unexpectedly persists.

What can we do to fix this issue? Is it possible that something in each of the affected RH projects has been corrupted? NB: In the case of my project, the version in TFS does not include any "verboten" file, like those with PSS or CPD extensions.

Thanks.

Alan

Opening a project from version control

forums_noreply@adobe.com — Tue, 22 Jul 2014 11:43:34 GMT

RH11 | WebHelp

This may be related to my previous post (File Status "New version available") but I am now unable to open a project from version control using the padlock button in RoboHelp's Open Project dialog box. It lets me select a project to open, but then just sits there, not doing anything.

Any ideas?

Thanks

Jonathan

File status "New version available" - UPDATED

forums_noreply@adobe.com — Tue, 22 Jul 2014 09:13:49 GMT

RH11 | WebHelp

We've been using RoboSource Control successfully for the last 12 months, but recently we've noticed that on the File Status tab in RH a large number of files have a status of "New version available". In addition, we've noticed today that the link between our projects and RSC is no longer working. The strange thing is that my colleagues and I can still open projects that are in RSC, and get the latest versions, but it still thinks there are newer versions available and any changes we make aren't being reflected on the server, i.e. we can't see each other's changes. I've tried disconnecting one of our projects from RSC and re-adding it, but it makes no difference.

Has anyone encountered this behaviour before?

We've been upgraded to Windows 8 recently and we've also upgraded our projects from RH10 to RH11. Could this be a factor?

Any help would be much appreciated.

UPDATE: It looks like the changes are being updated on the server, as I can right-click a file in source control that I have changed, choose View, and see the amendments in the HTML. What's happening is the date and timestamp of the updated files are not being updated, so I'm guessing that because of this, source control doesn't recognise that files have changed. This means that when someone tries to get the latest version it doesn’t think there is one. Is it possible that a setting on the server could have changed to prevent the date and timestamp from being updated?

Thanks

Jonathan

Message was edited by: Jonathan Smith

Unable to manually add topics to TOC in RoboHelp 11 when working with RoboSource Control 3.1

forums_noreply@adobe.com — Mon, 30 Jun 2014 11:08:07 GMT

Hello,

I am working on RoboHelp11 and using RoboSource Control 3.1. I am facing an issue while making an attempt to manually add new topics to the TOC (drag and drop), the error alert ' 'xxxxxx.hhc cannot be multiply Checked out' and further the alert 'The files in the list below could not be checked out from Version Control. Exclusive access to these files is required to execute the selected action.' appears. Note that the said project file is checked out only by me and no else in the team has checked it out from source control..

Can someone provide guidance on how to resolve this issue.

After I install PushOK SVN CSS plug-in, will RH10 projects already commited to SVN control be able to use it automatically?

forums_noreply@adobe.com — Thu, 05 Jun 2014 13:58:06 GMT

I have RH10 projects that are manually committed to SVN. I will be upgrading to RH11 soon and am purchasing the PushOK SVN CSS plug-in to handle source control integration from within RH. However, will projects that are already committed to SVN be able to do this automatically? Should I do this integration before I install RH11 and upgrade the projects? I am just not sure of the order I should follow or any special things I need to do.

Exception error in RH10 when I modify and save files

forums_noreply@adobe.com — Sat, 03 May 2014 21:16:54 GMT

I'm running RH10 integrated with TFS for source control. I can check out projects and files just fine, but when I modify a file in RH and save, I get the following:

This happens every time I save a file and I believe this same issue is causing problems with what's being checked back into TFS. Other users see versions of the file that are different from the one I check in. That is to say, the changes I make prior to check in may or may not appear to users who check out the file after me.

Source Control 3.1 : History and change reports

forums_noreply@adobe.com — Mon, 07 Apr 2014 16:10:51 GMT

Robo Source Control 3.1 : History and change reports are allways empty. I only see titles on the file report.htm (using IE9 or Google Chrome).

Invalid Object Name 'NG3Node'

forums_noreply@adobe.com — Wed, 02 Apr 2014 17:51:58 GMT

Hi folks,

On a windows 7 platform, connecting to a Windows 2008 server with SQLExpress2005 for RoboSource Control 3.1.

I wanted to start a new WebHelp website, and so went on to the SQL server and used the Robosource Server Configurator to create it. No problem.

But when I went onto my windows 7 computer to create a connection using RoboSource Control 3.1 Explorer,

I open the Open RoboSource Database window
Go into the "Or Create a New Connection" section.
Enter the fields like I have done for twenty other projects.
Click Create Connection and I get the message box: Invalid Object Name 'NG3 Node'

I can open and work with all the existing databases, I just cannot create a new connection.

I did see the post about using the same logins, not quite sure that I understand this. I have computer ==> server on network.

Errors when try to start RoboSource Control 3.1

forums_noreply@adobe.com — Tue, 01 Apr 2014 20:17:36 GMT

I was just issued a new desktop PC (Windows 7 SP1, 64 bit) at work. I have had to reload all of my software including AdobeTCS 3.5.

After installing TCS 3.5, Adobe RoboSource Control 3.1 is a separate folder under the main Adobe folder (Program FIles (x86) > Adobe > Adobe RoboSource Control 3.1). So it should be "installed."
I have also downloaded the RoboSource 64 bit fix and copied it into the Adobe RoboSource Control 3.1 folder (renaming the original version of the file).
Note that RoboSource Control Server is installed on a separate server machine.

When I click RSO3Explore.exe to start the app, I first get a message that the Publisher cannot be verified (I select Run), and then I get the message that "RSO3 Explorer Component has stopped Working" and then "RSO3 Middle Tier Server Component has stopped Working". I am forced to close the program.

In Task Manager > Processes, I have 2 instances of "RSO3MiddleTierService.exe *32" running.
In Task Manager > Services, I have no instance of "RSO3MiddleTierService.exe *32" running.
When I run services.msc, I see no instance of any RoboHelp service running.

I don't know what's wrong..... has anyone else using RoboSource Control seen this problem?

Thanks!

map id file (project.ali) in source countrol

forums_noreply@adobe.com — Fri, 28 Mar 2014 09:43:15 GMT

When editing the map IDs of a topic, then the order of the map id's in the project.ali file is always changed. When using source control, this often generates conflicts, because a merge isn't easily done. Is it possible to leave the order of the ids in the ali file as it is?

Robohelp - TFS Mapping issue for different versions

forums_noreply@adobe.com — Mon, 24 Mar 2014 12:27:11 GMT

Hi,

I'm using Adobe Robohelp 9 with Team Foundation Server 2012 on Windows 7 - 64 bit. I've also installed Microsoft Visual Studio Team Foundation Server 2012 MSSCCI Provider. I've mapped all the project folders on my machine. We create HTML help (.chm) for our application.

I have different versions for each module of our entire product on Team Foundation Server 2012 (As we have multiple modules in our product), for example x+1, x+2, x+3 and so on.

Each module has different Robohelp projects for every version/branch. This means, if the Online help for any module from any version is changed, we update it in the respective version of the Online help project.

When we move on to the next version, due to binary files, the next version contains the same path and properties of previous version. We need to have different project for single module for the next version. For this, I have changed the TFS project path of every .xpj project for every version. For example, if I'm working on version x+2, then I've changed the TFS project path from x+1 to x+2 manually on x+2 version/branch and then started working on it.

As these Robohelp projects (for each module) are mapped to my local folder on C drive, it shows a single workspace mapped with same path on my machine. This should be the ideal condition for my all projects as follows:

But sometimes when I try to update any file from version x+2 and then check-in my changes, the changes are getting checked-in to the previous version, i.e. x+1. And if I see the workspace of the x+1 version, it shows one more wrong workspace added below the correct one. This new workspace contains the Source control folder path of x+1 version and the Local folder path of x+2 version. That means, my robohelp project folder of x+2 version from my local drive is getting mapped to TFS folder of version x+1. That is why all the changes done in Robohelp project files from x+2 version are going in to x+1 version.

The strange here is when I try to check-in my changes in x+2, it shows the correct path of x+2 version. But they all go to x+1 version, which should not happen.

If anyone can help me in this problem, it would be a great help!

Thanks in advance and waiting for solution,

Dipali

Tutorial on RoboSource Control?

forums_noreply@adobe.com — Thu, 20 Mar 2014 17:03:01 GMT

Hi,

Where can I find a good tutorial/manual on RoboSource Control? The help included with the source control is pretty cryptic to say the least.

I managed to install RoboSource Control, and my team has been using it all these years. But I've never delved into the more powerful features like Pinning, Tagging, Branching, whatnot. As our team consists of multiple writers working on the same project, the source control works transparently, enabling us to complete our task, but I've been rather scared of doing anything more than that.

The help doesn't say much. Nor does Google.

Any help, pointers would be greatly appreciated.

Thanks,

Ajay

Perforce and .xpj files

forums_noreply@adobe.com — Thu, 20 Mar 2014 16:14:37 GMT

I've setup a couple of RoboHelp projects in Perforce using this guide: http://www.adobe.com/devnet/robohelp/articles/perforce-integration.html

Everything is working fine, aside from the .xpj file from RoboHelp (that contains the source control connection details) also syncs with the Perforce server, and if multiple users connect to the project, it does not save each user's details to the .xpj file.

Excluding the .xpj file from syncing with Perforce means that when you first pull the files down from Perforce, you cannot open the project (as there is no .xpj to open!). If you don't exclude it, you can open the project once with your Perforce login details, but next time you open the project in RoboHelp, it asks you to login with the users details that first added the project to Perforce.

Anyone any ideas? And i hope i explained that clearly enough

Has anyone used GitHub with RH projects?

forums_noreply@adobe.com — Wed, 05 Mar 2014 01:30:40 GMT

Does anyone have any experience using GitHub with RoboHelp? I don't plan on setting it up to use the RoboHelp UI to check individual topics in and out. I just want to check out the entire project. If anyone has any experience with this, any tips would be greatly appreciated.

Also, can anyone please tell me which files to exclude when checking in the project? I know you're supposed to exclude the .cpd file, but I think I read that there are others. Unfortunately, I can't find the thread where this was discussed.

Thanks.

Error Message - Project is missing or has been removed from version control

forums_noreply@adobe.com — Mon, 03 Mar 2014 21:04:34 GMT

All of a sudden, the SharePoint RoboHelp version control "link" stopped connecting to the team's local versions. Now, once we logout of RH, we have to redownload the SP version to our computers in order to continue working. We are on RoboHelp 10 and did not have this issue previously. We do not know what may have triggered it (perhaps an enterprise deployment of new security software?). Any thoughts or ideas on how to re-establish and MAINTAIN the version control connection?

SQL Server Express 2012 ok, and is this better than 3rd party SVC system?

forums_noreply@adobe.com — Wed, 19 Feb 2014 01:02:47 GMT

Hi. Can anyone advise if:

RoboSource control will work on SQL Server Express 2012, or is some earlier version required.
Is RoboSource control a more elegant (more integrated) solution than a 3rd party SVC system, such as our Perforce system (with MSSVC plugin installed on RH.)

Thanks.

-Kurt

Is RoboSource Control compatible with Windows 8?

forums_noreply@adobe.com — Tue, 18 Feb 2014 11:11:29 GMT

Is anyone using RoboSource Control with Windows 8.1? I've heard rumours that it isn't compatible.

Thanks

Jonathan

Anyone using source control AND cloud sharing?

forums_noreply@adobe.com — Sat, 15 Feb 2014 17:51:39 GMT

Hi. I'm curious if anyone has any experience or tips to share about a RoboHelp environment that uses BOTH source control and cloud sharing.

My company uses perforce. I'm purchasing a couple copies of TCS5, one for me in California, one for writer colleague in Europe. I'd like to use Perforce for version control/backup, but use Dropbox for RH asset sharing and sync. Is this workabout? I'm guessing that the Dropbox/sync mechnism won't work if one or both of us has not checked out a file that needs to be (automatically via sync) updated. ("Not checked out" = file is in read only state.)

If RH automatically checks files in/out of perforce in order to complete a cloudshare sync, that would be most cool!

Thanks in advance for your ideas!

-Kurt

Making project copy while removed from version control in TFS did not work in RH10

forums_noreply@adobe.com — Fri, 17 Jan 2014 18:59:37 GMT

Hi all,

I finished one version of my project in RH9, removed it from version control in TFS, copied the entire project to a new folder called RH10, updated the copied project to RoboHelp 10 and then placed it back under version control in TFS. Although my .xpj file is being opened from the new folder, when RH checks in files to TFS, my files are still listed as located in the old RH9 folder on my local machine. I had wanted to keep that old folder as a previous version (luckily I actually made two copies of it when it was out of version control!) but don't know how to set RH10 up so that it is using the files in the new folder and saving them there.

I saw these directions in another post, based on a Rick Stone article which I personally have not been able to find, but am not sure if this works for TFS as well. Caution in this case being the better part of valour, would one of you gurus confirm or deny for me please?

1. Open the project you want to copy in RoboHelp, and make sure you ‘get’ the latest set of files from RSC. Close the project.

2. In Windows Explorer, copy the local version of the RoboHelp project to a new folder.

3. Select all the files in the new folder and make sure they are all writable (right-click > Properties > untick Read only > OK).

4. Delete the copy’s <projectname>.cpd and pblsvrs.sss files.

5. Open the copy’s <projectname>.xpj file in Notepad and replace this section:

<miscproperties>
           <matchedpair>
                <name>vc::agent</name>
                <value>MSSCC</value>
           </matchedpair>
           <matchedpair>
                <name>vc::provider</name>
                <value>RoboSource Control 3.1</value>
           </matchedpair>
           <matchedpair>
                <name>vc::database</name>
                <value>NG7EMOTYBUX</value>
           </matchedpair>
           <matchedpair>
                <name>vc::cookie</name>
                <value>$/<project-folder>/<project>@:ROBOSOURCE</value>
           </matchedpair>
     </miscproperties>

With:

6. Close Notepad and save your changes.

7. Open the copy in RoboHelp – you can now work on the project as if it had never been associated with RSC! – and use the Add to Version Control option to add the copy to its new location in RSC.

Thanks!

No versions to test restoring a topic on RSC

forums_noreply@adobe.com — Wed, 15 Jan 2014 20:33:24 GMT

I have a question.

I am using Robohelp 9 client and RoboSource Control 3.1. I just installed RoboSource Control 3.1 two days ago. It appeared to load my project to the database correctly. Yesterday I updated several topics and generate and published them to our website, all is looking good. Today I decide to test the restoring of a verson of that topic but when I opened up RSC an viewed the history there was only 1 version the initial load. I had used RSC two years ago and then it always showed the versions you could chose from but now there is only one version.

What is the problem?

System attributes:

Robohelp 9 client HTML

RoboSource Contorl 3.1

Robohelp Server v9.0

Webhelp Pro 9.01.262

RH10: Importing/Renaming File Creates Recursive Bookmarks?

forums_noreply@adobe.com — Tue, 07 Jan 2014 19:14:43 GMT

Hi, all,

I'm trying to rename files in RoboHelp HTML 10. I select the file in the topic list, right click, select Properties, and change the file name on the General tab. After clicking OK, the Output view displays and shows the progress.

However, this seems to create an infinite loop as the rename process somehow creates a bookmark over and over recursively. For example, foo.htm#bar becomes foo.htm#bar#bar, foo.htm#bar#bar#bar, foo.htm#bar#bar#bar, etc., quickly exceeding RoboHelp's limits on file names. The same thing happens when renaming the file external to RoboHelp and importing it.

The project is in version control, and the topic in quesion has snippets and hyperlinks that refer to a bookmark in that snippet (e.g., href="#bar").

Is there any solution to avoid this from happening? Here's a screenshot of the end result of an import.

Thanks in advance.

Copying projects in source control

forums_noreply@adobe.com — Tue, 07 Jan 2014 11:07:47 GMT

RH10 | WebHelp

We've recently implemented RoboSource Control and I'm hoping someone can tell me how to copy a project that it is already under its control. With each version of our software we need to duplicate the previous version's projects so that we can use them as the basis of the current version.

I had been told that I could open a project from version control to a different folder, remove it from version control, and then add it back into version control to a different folder. This, in theory, should give a duplicate copy. However, the removing from version control bit deletes the original project from version control, not the copy. You then have add both projects back into version control to their respective folders, which is not desirable.

Is there an easier (or correct) way to do this?

Thanks

Jonathan

RoboSource Control not available

forums_noreply@adobe.com — Mon, 16 Dec 2013 13:52:03 GMT

I am using RoboHelp 10, and when I try to add my project to version control, the only available option is RoboHelp SharePoint Connector. I do not have RoboSource Control listed as an option. Does this mean RoboSource Control was not installed? Where can I look (what directory) for it to see if it was installed? (I am not the administrator for my machine, so I did not install RoboHelp myself.)

RoboHelp HTML 10 and SVN

forums_noreply@adobe.com — Fri, 06 Dec 2013 13:53:28 GMT

Hello,

We are experiencing issues when using RoboHelp HTML 10 with SVN.

I have created a small project containing two topics and checked it into SVN. My colleague can then get the project from SVN and the topics appear within the RoboHelp interface as expected. However, if I then add new topics into the RoboHelp project and check them into SVN, when my colleague gets the files (which appear on his hard drive as expected), they are not picked up within the RoboHelp interface.

I have read this thread (http://forums.adobe.com/thread/1072217), however deleting the CPD file either manually or setting the check box in RoboHelp has not made a difference.

There was no issue using RH9 and SVN - this is a new phenomenon (the project I have created is a small test project, but our larger, production project is experiencing the same problems). We have a basic set up - we don't use a PushOK plugin for RoboHelp; we have set the CPD and PSS files to ignore in SVN.

Any help would be greatly appreciated since if this cannot be fixed it would be a major issue for us.

Many thanks,

Mark Bower

no source to select manycam

forums_noreply@adobe.com — Sat, 16 Nov 2013 20:17:02 GMT

hello. i have a macbook air maverick;s 10.9 . i am trying to broadcast on some sites who use adobe flash player. when i am opening manycam i dont find the source "manycam" so i can use it. what should i do ? please i need help

RoboHelp and SharePoint

forums_noreply@adobe.com — Thu, 07 Nov 2013 21:43:25 GMT

I'm using RoboHelp HTML 10 with SharePoint as my version control.

When team members attempt to check in files, they receive the following message:

The message appears for several items to check in, so team members have to click Yes many times to actually check in. I'm not sure if this is a RH configuration issue or a SharePoint issue. Is there a way to stop the message?

I set SharePoint settings as instructed here: http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f77726-5aab66613798e5ec9b-7ffe.h tml

I have the following Version Control settings in RH:

Shared Location when using RoboSource Control

forums_noreply@adobe.com — Tue, 05 Nov 2013 13:24:51 GMT

RH10 | WebHelp

We've recently implemented RoboSource Control with RH10 and have a multi-author environment. Does anyone know if it's possible to maintain a shared location of common resources, e.g. style sheet, etc? I've always used RoboHelp's Shared Locaton feature when I've worked independently, but now we're working as a team it's more difficult.

We've tried creating a shared location on the network, but this impacted the performance of RoboHelp as we are remote workers. We've also tried pointing to a shared location locally on our laptops, but each time files are checked in it updates rhsharedresource.apj. For example, user A sets the shared location to C:\Users\joe.bloggs\Documents\My RoboHelp Projects\Shared Files\, but when user B "gets" the latest files from the server the links are broken because they're not Joe Bloggs!

There may be a correct method or it simply may not be possible.

I'd be grateful for any advise.

Thanks

Jonathan

Forced to close RoboHelp after generating SSLs in order to edit content

forums_noreply@adobe.com — Fri, 01 Nov 2013 14:19:15 GMT

I have reported this as a bug, but wonder whether any of you have had similar experiences and, if so, how you resolved it.

Have to close RoboHelp after generating SSLs in order to edit content

Steps to reproduce bug:

Open project from Visual Studio Source Control (Team Foundation Server).
Select a Single Source Layout and generate the output.
Try to edit a topic. The Check Out dialog box says "To modify this document, the files in the list below need to be checked out from version control. Do you want to check out these files."
Click Yes.

Results:
The Cannot Complete Operation dialog box appears. "The files in the list below could not be checked out from version control. Exclusive access to these files is required to modify this document."
Click Close, close RoboHelp, and restart RoboHelp.

Expected results:
The files should be checked out from version control with exclusive access when I click Yes to check them out.
When I look in Source Control Explorer, the file I tried to check out is not even checked out. Even manually locking the file for edit from Source Control does not free the file for editing in RoboHelp.

Thanks.

Carol

Critical error of Source Control Provider

forums_noreply@adobe.com — Fri, 25 Oct 2013 20:24:57 GMT

I have seen this issue mentioned before with no resolution, but I'll give it a try:

My team has RoboHelp 10 using Microsoft Team Explorer for Visual Studio 2012. When we open an RH project through version control and publish it, we get an error message: “Critical error of Source Control Provider. Please restart IDE”. However, we can just close the pop-up and the publishing continues without fail. Subsequent publishings while the project is open doesn’t get the error message, but if we close and reopen, the first publishing gets the message back.

Why would that error message appear just once, and why is it critical if the connection to the server is not broken and there is no other problem?

How to fix RoboHelp & Perforce integration problem?

forums_noreply@adobe.com — Mon, 14 Oct 2013 13:25:09 GMT

Hi,

I'm using RoboHelp 9 as part of the Tech Comms Suite 3.5, Perforce v2010.2 with SCC plugin. Previously I was using Windows XP, but I now have a new laptop on Windows 7, which is why I'm trying to integrate my existing RoboHelp project with Perforce.

I've followed the instructions described in http://blogs.adobe.com/techcomm/2011/07/version-controlling-robohelp-projects-with-perforc e.html.

I can open my project fine on my old XP laptop by clicking 'Open Project from Version Control' button.

On my new Windows 7 laptop I do the following from the Starter page:

Click 'Open Project from Version Control' button, select Perforce SCM, ensure the connection is correct, choose the project file, click Open.

RoboHelp does the following:

Flashes 'Getting Latest Version of File(s) in the bottom right-hand corner, when it gets to 'Building File List...' it crashes with the message 'Adobe RoboHelp 9 has stopped working' and my only option is to click 'Close program'.

I cannot work out if the problem is with RoboHelp or Perforce.

However, I can open the project directly within Perforce. It offers me the 'Get Latest Version' dialog listing my project files. When I make changes to the topics I get the appropriate marks in my project files list. When I close the project I get the 'Check In' dialog where I can submit a comment for my changes and it checks in the files I updated.

Can anyone offer an explanation/suggestion why this doesn't work by clicking on the 'Open Project from Version Control' button?

Thanks for your help.

Cannot Find Member Name System.Globalization.TextInfo

forums_noreply@adobe.com — Wed, 09 Oct 2013 21:48:28 GMT

All,

I am gett the following error when trying to connect to a RoboSource server: Cannot find member name System.Globalization.TextInfo.

I am using the following:

RoboHelp 8

RoboSource 3.1

Windows 7 32-bit

This error occurs after attempting to connect to a RoboSource server. If i have incorrect information in there I get error messages about it being unable to connect. I can telnet to the server in question and the server works for other users.

The error says that I can do a stack trace which I will post here now. Any help will be appreciated.

=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-

Cannot find member name System.Globalization.TextInfo.

Server stack trace:

at System.Runtime.Serialization.Formatters.Binary.ReadObjectInfo.GetMemberTypes(String[] inMemberNames)

at System.Runtime.Serialization.Formatters.Binary.ObjectMap..ctor(String objectName, String[] memberNames, BinaryTypeEnum[] binaryTypeEnumA, Object[] typeInformationA, Int32[] memberAssemIds, ObjectReader objectReader, Int32 objectId, BinaryAssemblyInfo assemblyInfo, SizedArray assemIdToAssemblyTable)

at System.Runtime.Serialization.Formatters.Binary.ObjectMap.Create(String name, String[] memberNames, BinaryTypeEnum[] binaryTypeEnumA, Object[] typeInformationA, Int32[] memberAssemIds, ObjectReader objectReader, Int32 objectId, BinaryAssemblyInfo assemblyInfo, SizedArray assemIdToAssemblyTable)

at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.ReadObjectWithMapTyped(Bina ryObjectWithMapTyped record)

at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.ReadObjectWithMapTyped(Bina ryHeaderEnum binaryHeaderEnum)

at System.Runtime.Serialization.Formatters.Binary.__BinaryParser.Run()

at System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, IMethodCallMessage methodCallMessage)

at System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, IMethodCallMessage methodCallMessage)

at System.Runtime.Remoting.Channels.CoreChannel.DeserializeBinaryRequestMessage(String objectUri, Stream inputStream, Boolean bStrictBinding, TypeFilterLevel securityLevel)

at System.Runtime.Remoting.Channels.BinaryServerFormatterSink.ProcessMessage(IServerChannelS inkStack sinkStack, IMessage requestMsg, ITransportHeaders requestHeaders, Stream requestStream, IMessage& responseMsg, ITransportHeaders& responseHeaders, Stream& responseStream)

Exception rethrown at [0]:

at NG3.MiddleTier.NG3MiddleTierDatabase.Initialise(NG3MiddleTier context, String aliasName, String server, Int32 port, Boolean http, String dbName, String user, Byte[] encPwd, Boolean bRememberPwd, NG3MiddleTierSession session, Boolean bOffline, Boolean bAsynch)

at NG3.MiddleTier.NG3MiddleTier.OpenDatabase(String aliasName, String user, String pwd, Boolean bRememberPwd, NG3MiddleTierSession session, OfflineOption offline)

at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)

at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHan dle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)

at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [1]:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at NG3.MiddleTier.NG3MiddleTier.OpenDatabase(String aliasName, String user, String pwd, Boolean bRememberPwd, NG3MiddleTierSession session, OfflineOption offline)

at NG3.MTConnection.NG3MTConnection.Connect(ConfigurationSettings settings, String connectionAliasName, String user, String pwd, Boolean bRememberPwd, NG3MiddleTierSession session, OfflineOption offline, Object loginDialog)

at NG3Explore.OpenDatabase.selectButton_Click(Object sender, EventArgs e)

=-=-=-=-=-=-=-=-=-=-=-=-=-=--=-=-

Thanks,

Sean W.

RH 10 - SVN - PushOk plugin: Error occurs by renaming files

forums_noreply@adobe.com — Fri, 27 Sep 2013 15:19:18 GMT

I'm testing the integration of RoboHelp Projects with SVN (with PushOk plugin).

Everything has worked well until now apart from renaming files. The following error occurs:

COM.SvnClient.Error, HRESULT=0x80020009

Path '...' is not a directory

There is a similar discussion from 2010 in the forum:

http://forums.adobe.com/message/3005946#3005946

The suggestion is to duplicate the topic into a new name. But this is not a workaround for us. What about hyperlinks referencing the topic?

I can't see this beeing the only way to rename files. Isn't there another solution?

RH10 variable and build tag source file names

forums_noreply@adobe.com — Fri, 27 Sep 2013 15:05:05 GMT

I'm using RH10 and outputting to WebHelp. My company requires that I archive project source files to our CVS via Eclipse. I am not using RoboSource_Control and must use the company's development resources for archiving.

Since archiving the initial project, I have been uploading only source files with modified dates.

However, I have discovered that the files I thought were storing user variables and build tags are not the correct files to archive. Since I am uploading all files with a newer date and that's not working, I need to know the user variable source file name and the build tag source file name that stores the currently defined variables and build tags.

I have already tried the WebHelp forum and was directed to this forum to pose the question because I'm looking for source file information instead of output file information.

Thanks for your help!

karen

Which conditions require the rhsharedresource.apj file to be checked out?

forums_noreply@adobe.com — Tue, 03 Sep 2013 18:03:55 GMT

Our team uses RoboHelp HTML 9 (upgrading to 10 this week), and we use version control. The rhsharedresource.apj file is always checked out by someone.

When is it absolutely necessary to check out the rhsharedresource.apj file?

Can you modify an index by checking out the HHK file - without the rhsharedresource.apj file?

Thanks,

Rick

User has deleted checked out files

forums_noreply@adobe.com — Thu, 29 Aug 2013 13:07:19 GMT

A user has deleted the local roboholp project folder with checked out files. (Robohelp HTML Version 9.0)

The files are published as a webpage so the content is in HTML files - is there a way to get the content back in Robohelp?

And how can I check-in her files (there is not option in Source Control (Version 3.1.), although I have administrative rights)

Thanks for any help.

Robohelp, SharePoint, and .cpd

forums_noreply@adobe.com — Mon, 26 Aug 2013 18:09:00 GMT

I recently added a Robohelp 10 project to SharePoint source control. Now, when I attempt open the xpj from SharePoint, I recieve the following error and I cannot open the project:

I can still successfully open the project from my local machine, and the source control appears to work, but my team members need to access the project from SharePoint. How do I resolve the cpd error?

RoboHelp 10 on Windows 7 Subversion on UNIX box, will it work?

forums_noreply@adobe.com — Wed, 07 Aug 2013 05:40:30 GMT

Unfortunately I only have the option to install SVN Subversion on a UNIX box. Does any body know if I can I use RoboHelp 10 on Windows 7 and SVN Subversion on a UNIX box? Will this work, and if so there are any issues with doing this?

Thanks in advance,

Mark

RoboHelp 10 not integrating with TFS 2102

forums_noreply@adobe.com — Wed, 24 Jul 2013 19:21:33 GMT

Hi all,

I'm trying to integrate RoboHelp 10 with TFS 2012 so I can use source control through it.

I've run through this tutorial: http://www.adobe.com/devnet/robohelp/articles/robohelp-tfs-integration.html but when I go to click "Add to Version Control", I don't see TFS as a version control provider. All I get is RoboHelp SharePoint Connector.

I've also tried modifying my registry following this topic: http://helpx.adobe.com/robohelp/kb/registry-settings-microsoft-team-foundation.html but I get the same results using that.

I can access the TFS server through Visual Studio's Team Explorer, and I've mapped my project folder through Team Explorer's Source Control Explorer.

I'm not sure what else I can do at this point.

Any help anyone can provide on the matter would be appreciated.

Does Adobe RoboSource Control provide a facility of access restriction on the WebHelp output?

forums_noreply@adobe.com — Thu, 18 Jul 2013 06:31:59 GMT

I need to publish a WebHelp document that can be accessed only by a specific group of people.

In order to ensure that only the specificied group of people access the document, can it be restricted by aligning it with individual user ID/pwd? Is there any facility provided by RoboHelp/RoboSource Control to restrict access through individual User ID / password?

- If yes, how can it be implemented?

- If not, is there any other alternative?

Some direction would be really helpful. Thank you!