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    <title>Adobe Community : Unanswered Discussions - AIRHelp</title>
    <link>https://forums.adobe.com/community/robohelp/airhelp?view=discussions&amp;filter=open</link>
    <description>Unanswered Discussion Threads in AIRHelp</description>
    <language>en</language>
    <pubDate>Wed, 13 Aug 2014 06:40:47 GMT</pubDate>
    <generator>Jive Engage 7.0.0.1  (http://jivesoftware.com/products/)</generator>
    <dc:date>2014-08-13T06:40:47Z</dc:date>
    <dc:language>en</dc:language>
    <item>
      <title>AirHelp printing:  can RH redirect user print requests to PDF/.doc versions? Or can the print menu be disabled perhaps?</title>
      <link>https://forums.adobe.com/thread/1544885</link>
      <description>&lt;!-- [DocumentBodyStart:692b23bf-11c8-4ada-b3ee-c0c596c4d594] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hello. I am looking for a way to either: remove the 'Print' menu option in an AirHelp app... or if that is not possible, some way to point that menus options to print PDF or perhaps .doc versions of my content (as the quality of printing from AirHelp is atrocious at best)? Essentially I seek any way to improve upon my customers' experience when and if they migrate to that pesky print button.&amp;nbsp; Unfortunately however, I have yet to find anything. Is there a way to do one or both of these tasks, or if not... perhaps there is another way to improve the quality of printing from AirHelp (or remove the option entirely)?&amp;nbsp; Any advice would be most appreciated, thank you!&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:692b23bf-11c8-4ada-b3ee-c0c596c4d594] --&gt;&lt;img src='/beacon?t=1415928447904' /&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">printing</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">airhelp</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">robohelp 9</category>
      <pubDate>Mon, 11 Aug 2014 20:16:12 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1544885</guid>
      <dc:date>2014-08-11T20:16:12Z</dc:date>
      <clearspace:dateToText>3 months 1 day ago</clearspace:dateToText>
      <clearspace:messageCount>11</clearspace:messageCount>
      <clearspace:replyCount>10</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>What is the Best plan for downloading Adobe AIR Pdf files onto my iMac-Maveric format?</title>
      <link>https://forums.adobe.com/thread/1537063</link>
      <description>&lt;!-- [DocumentBodyStart:676f3e0b-ebec-4d76-955a-7426e819d5de] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Does Adobe have a solution that allows me to download adobe Air files as PDF files [ that I can open ] on my iMac running Mavericks?&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:676f3e0b-ebec-4d76-955a-7426e819d5de] --&gt;</description>
      <pubDate>Fri, 01 Aug 2014 12:01:33 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1537063</guid>
      <dc:date>2014-08-01T12:01:33Z</dc:date>
      <clearspace:dateToText>3 months 1 week ago</clearspace:dateToText>
      <clearspace:messageCount>8</clearspace:messageCount>
      <clearspace:replyCount>7</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Behavior for updating locally-installed AirHelp</title>
      <link>https://forums.adobe.com/thread/1452324</link>
      <description>&lt;!-- [DocumentBodyStart:3af5bdf0-9026-4bba-b2e4-fb6390d9ebc4] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I'm generating my help file using RH 9 Air Help (locally-installed) and trying to wrap my head around the behavior of when there's an updated version of help. When the user initially downloads the help to their desktop and when the help is opened each time thereafter, does RoboHelp point to the server (location of help files) each time the user opens the help from their desktop, or are the help files downloaded to the user's desktop? (The latter doesn't seem right if I can auto-update the help contents for locally-installed help.) And if there's an update to the help file, the user is notified of the update, correct? I've worked with RoboHelp (mainly WebHelp) for several years and love the look/feel of AirHelp and its capabilities. I'm just stumped on this one area--one which I need to be ready to answer when I speak with our developers tomorrow. &lt;span aria-label="Confused" class="emoticon-inline emoticon_confused" style="height:16px;width:16px;"&gt;&lt;/span&gt; Please help!&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:3af5bdf0-9026-4bba-b2e4-fb6390d9ebc4] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">users</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">autoupdate</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">robohelp_9</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">updating_project</category>
      <pubDate>Wed, 16 Apr 2014 22:48:10 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1452324</guid>
      <dc:date>2014-04-16T22:48:10Z</dc:date>
      <clearspace:dateToText>6 months 4 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>4</clearspace:messageCount>
      <clearspace:replyCount>3</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Which AirHelp option produces less output files?</title>
      <link>https://forums.adobe.com/thread/1434946</link>
      <description>&lt;!-- [DocumentBodyStart:b69cf585-8b48-482a-9ab2-8dec1093f01b] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;Hello All,&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;My help topics were created using RH8, and am looking into other web base help solution due to the large amount of files that Web Help currently outputs. For example, Adobe Air in RH8 has the following Output Types: &lt;/span&gt;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;&lt;span style="color: #800000;"&gt;&lt;strong&gt;&lt;em&gt;Adobe Air Application&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;, &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;&lt;span style="color: #0000ff;"&gt;&lt;strong&gt;&lt;em&gt;Browser based help&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;, &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;&lt;span style="color: #008000;"&gt;&lt;strong&gt;&lt;em&gt;Air Application AND Browser based help&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;, and &lt;/span&gt;&lt;/li&gt;&lt;li&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;&lt;span style="color: #000000;"&gt;&lt;strong&gt;&lt;em&gt;Help Content&lt;/em&gt;&lt;/strong&gt;&lt;/span&gt;.&lt;/span&gt;&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&amp;nbsp; &lt;/p&gt;&lt;p&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;My ultimate goal is simply to have a compact output file (e.g., like a CHM file) so my developer can incorporate into his workflow solution (SharePoint 2010) to automatically deploy my web help to not just the central admin server but also all sub-servers. The initial approach of incorporating the help files (currently using RH WebHelp) into the install package did not address that scenario. Unfortunately, for him, he cannot dynamically include all the files into the solution; they must be included one-by-one, which is pain and will cause issues if new files are added later on. Hence, my inquiry to find another web help platform output to &lt;span style="text-decoration: underline;"&gt;reduce the number of files needed to be included in the solution&lt;/span&gt;.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;In closing, what do you recommend out of Adobe Air web help solution?&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;Thank you all for your time and consideration,&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="font-family: 'Arial','sans-serif'; font-size: 12pt;"&gt;~PM&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:b69cf585-8b48-482a-9ab2-8dec1093f01b] --&gt;</description>
      <pubDate>Mon, 24 Mar 2014 14:39:12 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1434946</guid>
      <dc:date>2014-03-24T14:39:12Z</dc:date>
      <clearspace:dateToText>7 months 3 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>6</clearspace:messageCount>
      <clearspace:replyCount>5</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>RoboHelp's air installers no longer install with AIR 4.0 update?</title>
      <link>https://forums.adobe.com/thread/1424640</link>
      <description>&lt;!-- [DocumentBodyStart:a954a597-48bc-45cb-a338-50f5895a12ab] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Has anyone else encountered this issue?&lt;/p&gt;&lt;p&gt;After updating to AIR 4.0.0.1390, our RH air help installers no longer work. This includes .air help from 2 - 3 years ago, which have installed fine all these years, all the way up to a recent .air file we created for an upcoming release. This problem occurs on both Mac and Win, with the US version of AIR and the Chinese version of AIR, and it's a critical problem for us. Now when you double-click the .air file to install the help, you get this message:&lt;/p&gt;&lt;p&gt;"Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."&lt;/p&gt;&lt;p&gt;Well, the application author is us. But this isn't a problem that we can fix, because it happened with the AIR 4.0 update.&lt;/p&gt;&lt;p&gt;Version 3.8 of AIR works fine. Version 3.9 broke our context-sensitive help on the Mac (&lt;span style="font-size: 12.0pt; font-family: 'Times New Roman','serif';"&gt;bug 3648177, filed in Oct, not that it did us any good)&lt;/span&gt;. Now version 4.0 has broken our air help completely. We are transitioning to HTML5 help but not quickly enough, it seems.&lt;/p&gt;&lt;p&gt;Can anyone confirm that the same thing happens?&lt;/p&gt;&lt;p&gt;Thank you,&lt;/p&gt;&lt;p&gt;Alexandra&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:a954a597-48bc-45cb-a338-50f5895a12ab] --&gt;</description>
      <pubDate>Mon, 10 Mar 2014 15:31:55 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1424640</guid>
      <dc:date>2014-03-10T15:31:55Z</dc:date>
      <clearspace:dateToText>7 months 3 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>20</clearspace:messageCount>
      <clearspace:replyCount>19</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>AIRHelp stand-alone application takes a while to launch</title>
      <link>https://forums.adobe.com/thread/1414231</link>
      <description>&lt;!-- [DocumentBodyStart:229c6daa-b80e-4918-8434-ac97072f0259] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hello,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;An AIRHelp stand-alone application with about 50 topics is taking about 20 seconds to launch and sometimes the navigation from one topic to another is delayed.&amp;nbsp; I removed videos and external links and it runs faster and there are no broken links in the RoboHelp files; however, this sped the output application a bit, but it is still slow.&amp;nbsp; Does anyone have any suggestions on how this can be made faster? Are there any formatting issues that would slow an AIRHelp application down when generated?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks,&lt;/p&gt;&lt;p&gt;Jason&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:229c6daa-b80e-4918-8434-ac97072f0259] --&gt;</description>
      <pubDate>Mon, 24 Feb 2014 17:19:10 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1414231</guid>
      <dc:date>2014-02-24T17:19:10Z</dc:date>
      <clearspace:dateToText>8 months 3 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>5</clearspace:messageCount>
      <clearspace:replyCount>4</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Default font in AIRHelp's left-hand nav pane?</title>
      <link>https://forums.adobe.com/thread/1381753</link>
      <description>&lt;!-- [DocumentBodyStart:ff9582e3-4501-4dca-8b77-8ccc59d3eaf3] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;This may seem like a strange question, but does anyone know the name of the default font that is used in the left-hand navigation pane of the AIRHelp window? I'm talking about the AIRHelp window that you install on the user's PC, not the browser help. Any ideas? I'd like to match it and can't figure out which font it is.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks!&lt;/p&gt;&lt;p&gt;Tim&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:ff9582e3-4501-4dca-8b77-8ccc59d3eaf3] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">font</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">navigation_panel</category>
      <pubDate>Thu, 16 Jan 2014 21:09:42 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1381753</guid>
      <dc:date>2014-01-16T21:09:42Z</dc:date>
      <clearspace:dateToText>9 months 4 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>3</clearspace:messageCount>
      <clearspace:replyCount>2</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Linked PDFs do not open in AIR help window</title>
      <link>https://forums.adobe.com/thread/1375727</link>
      <description>&lt;!-- [DocumentBodyStart:5d9f89f5-4c22-4763-891b-798b23b565d5] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I am creating a help system in RoboHelp 10 and outputting it as AIR help. The help topics include links to several PDF documents, which are stored locally (they are not on a server or Web site). When I click any of the links in the AIR help window, however, the window goes blank; the content from the PDF does not appear. No other windows open, either. How can I get the content from the linked PDFs to appear in the AIR help window? Thanks!&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:5d9f89f5-4c22-4763-891b-798b23b565d5] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">pdf</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">robohelp_10</category>
      <pubDate>Thu, 09 Jan 2014 18:24:35 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1375727</guid>
      <dc:date>2014-01-09T18:24:35Z</dc:date>
      <clearspace:dateToText>9 months 3 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>4</clearspace:messageCount>
      <clearspace:replyCount>3</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Anchored button in the help pages?</title>
      <link>https://forums.adobe.com/thread/1333164</link>
      <description>&lt;!-- [DocumentBodyStart:f1af47fb-83e5-447c-88fa-9ba72139c641] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I'd like to add an achored button to appear at the top of the page on the right on select pages. Can I do this with Adobe Air?&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:f1af47fb-83e5-447c-88fa-9ba72139c641] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">buttons</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">anchored</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">objects;</category>
      <pubDate>Mon, 11 Nov 2013 22:46:09 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1333164</guid>
      <dc:date>2013-11-11T22:46:09Z</dc:date>
      <clearspace:dateToText>1 year 1 day ago</clearspace:dateToText>
      <clearspace:messageCount>7</clearspace:messageCount>
      <clearspace:replyCount>6</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Air Appears corrupt, cannot find Application descriptor</title>
      <link>https://forums.adobe.com/thread/1332884</link>
      <description>&lt;!-- [DocumentBodyStart:15549107-272d-4ed9-b6b1-60f62fa756bb] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Win 7&lt;/p&gt;&lt;p&gt;I have had Air installed for at least a year. I was updating a separate program and something went awry with the update. All of a sudden most of my 32bit programs would not work and had to be reinstalled.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;When I tried programs that work with Air, I get the cannot find the Application Descriptor error. The programs I use are Less Parser, Crunch(another less parser), and Tweetdeck.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I cannot &lt;strong&gt;uninsta&lt;/strong&gt;ll Air with Windows, I cannot &lt;strong&gt;update&lt;/strong&gt; it, and as you see below I &lt;strong&gt;cannot install Air applications&lt;/strong&gt;. I uninstalled Crunch and tried to re-install it. I am hoping there is a way through this.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;My appdata/local/air/logs&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[2013-11-11:00:35:41] Runtime Installer begin with version 3.9.0.1030 on Windows 7 x86&lt;/p&gt;&lt;p&gt;[2013-11-11:00:35:41] Commandline is: -arp:uninstall&lt;/p&gt;&lt;p&gt;[2013-11-11:00:35:41] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2013-11-11:00:35:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[2013-11-11:00:41:40] Runtime Installer begin with version 3.9.0.1030 on Windows 7 x86&lt;/p&gt;&lt;p&gt;[2013-11-11:00:41:40] Commandline is: -arp:uninstall&lt;/p&gt;&lt;p&gt;[2013-11-11:00:41:40] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2013-11-11:00:41:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[2013-11-11:09:44:30] Runtime Installer begin with version 3.9.0.1030 on Windows 7 x86&lt;/p&gt;&lt;p&gt;[2013-11-11:09:44:30] Commandline is: -arp:uninstall&lt;/p&gt;&lt;p&gt;[2013-11-11:09:44:30] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2013-11-11:09:44:31] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/setup.swf" errorID=0]&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[2013-11-11:10:00:49] Application Installer begin with version 3.9.0.1030 on Windows 7 x86&lt;/p&gt;&lt;p&gt;[2013-11-11:10:00:49] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air&lt;/p&gt;&lt;p&gt;[2013-11-11:10:00:49] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2013-11-11:10:00:49] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[2013-11-11:10:02:26] Application Installer begin with version 3.9.0.1030 on Windows 7 x86&lt;/p&gt;&lt;p&gt;[2013-11-11:10:02:26] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air&lt;/p&gt;&lt;p&gt;[2013-11-11:10:02:26] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2013-11-11:10:02:27] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[2013-11-11:10:04:40] Application Installer begin with version 3.9.0.1030 on Windows 7 x86&lt;/p&gt;&lt;p&gt;[2013-11-11:10:04:40] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air&lt;/p&gt;&lt;p&gt;[2013-11-11:10:04:40] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2013-11-11:10:04:40] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[2013-11-11:10:58:28] Application Installer begin with version 3.9.0.1030 on Windows 7 x86&lt;/p&gt;&lt;p&gt;[2013-11-11:10:58:28] Commandline is: C:\Users\mrwilson\Downloads\Crunch.1.6.4.air&lt;/p&gt;&lt;p&gt;[2013-11-11:10:58:28] Installed runtime (3.9.0.1030) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2013-11-11:10:58:29] Got an unexpected fatal error while loading SWF: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="app:/Adobe AIR Application Installer.swf" errorID=0]&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thank you in advance for your consideration.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:15549107-272d-4ed9-b6b1-60f62fa756bb] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">tweetdeck</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">less_parser</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">crunch</category>
      <pubDate>Mon, 11 Nov 2013 16:50:53 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1332884</guid>
      <dc:date>2013-11-11T16:50:53Z</dc:date>
      <clearspace:dateToText>1 year 1 day ago</clearspace:dateToText>
      <clearspace:messageCount>4</clearspace:messageCount>
      <clearspace:replyCount>3</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Update Adobe AIR help content without necessity of installation for users???</title>
      <link>https://forums.adobe.com/thread/1274036</link>
      <description>&lt;!-- [DocumentBodyStart:e0062467-cb16-434d-b6e9-02393019f8f9] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hello there,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I want to make our manuals available as Adobe AIR help applications. Unfortunately for our users it is not possible to regularly install these applications. Therefore I decided to generate a help viewer as AIR file and help content as RHA file ("help content only" ssl option). So admins only once have to install an initial AIR file. Afterwards users are able to replace help content to update help files.&lt;/p&gt;&lt;p&gt;I proceeded in a similar way as described here:&lt;/p&gt;&lt;p&gt;&lt;a class="jive-link-external-small" href="http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_help_output.html" rel="nofollow" target="_blank"&gt;http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_help_output.html&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;In principle this is a good solution - but here is my problem: &lt;/p&gt;&lt;p&gt;Help content itself already consists of different projects (merged projects). Merged projects unfortunately cannot be generated with "help content only" ssl option.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Anyone has got an idea how to satisfy all my conditions:&lt;/p&gt;&lt;p&gt;- Customers only once have to install an AIR file&lt;/p&gt;&lt;p&gt;- Afterwards help content can be updated by replacing files (without installation)&lt;/p&gt;&lt;p&gt;- Help content itself contains merged projects .&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Generate different outputs (RHA files) for the merged projects is not a possibility. The merged projects with regard to content belong to ONE single manual - I'm not talking about different manuals. So users should be able to search the whole manual and so on ...).&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thank you so much in anticipation!&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Melanie&lt;span class="example"&gt;&lt;strong class="tilde"&gt;&lt;br/&gt;&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:e0062467-cb16-434d-b6e9-02393019f8f9] --&gt;</description>
      <pubDate>Mon, 12 Aug 2013 16:17:47 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1274036</guid>
      <dc:date>2013-08-12T16:17:47Z</dc:date>
      <clearspace:dateToText>9 months 4 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>9</clearspace:messageCount>
      <clearspace:replyCount>8</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Linking to topics in browser based help</title>
      <link>https://forums.adobe.com/thread/1231843</link>
      <description>&lt;!-- [DocumentBodyStart:97627c6d-7f77-4aa2-8244-cbdf350f3b79] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hello everyone --&lt;/p&gt;&lt;p&gt;I was wondering if there is a way to link to a given help topic in the browser based help, that is not the default topic, and still have the ToC and header appear as it does when you link to /help.htm&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;span&gt;For example, let's say URL for the general help guide is &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.hardware123.com/help_doc/help.htm" rel="nofollow" target="_blank"&gt;http://www.hardware123.com/help_doc/help.htm&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;This help guide has a topic on sprockets (sprockets.htm). From the sprocket section of the website, can I add a link to &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.hardware123/help_doc/sprockets.htm" rel="nofollow" target="_blank"&gt;http://www.hardware123/help_doc/sprockets.htm&lt;/a&gt;&lt;span&gt; that will still generate the ToC?&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:97627c6d-7f77-4aa2-8244-cbdf350f3b79] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">toc</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">linking</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">load_toc_on_correct_page</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">browerbased</category>
      <pubDate>Thu, 13 Jun 2013 13:55:05 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1231843</guid>
      <dc:date>2013-06-13T13:55:05Z</dc:date>
      <clearspace:dateToText>1 year 5 months ago</clearspace:dateToText>
      <clearspace:messageCount>5</clearspace:messageCount>
      <clearspace:replyCount>4</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Print Disable in AIR</title>
      <link>https://forums.adobe.com/thread/1202025</link>
      <description>&lt;!-- [DocumentBodyStart:80730f9d-f9f8-4aaf-a981-48ac934c5599] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;The Adobe AIR Skin Editor has icons for "Print Disabled". How do you turn this feature on? I am creating a "Knowledge Base" and I need to prevent users from printing the information.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:80730f9d-f9f8-4aaf-a981-48ac934c5599] --&gt;</description>
      <pubDate>Mon, 29 Apr 2013 20:13:41 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1202025</guid>
      <dc:date>2013-04-29T20:13:41Z</dc:date>
      <clearspace:dateToText>1 year 7 months ago</clearspace:dateToText>
      <clearspace:messageCount>4</clearspace:messageCount>
      <clearspace:replyCount>3</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Embedded fonts in Adobe AIR Help?</title>
      <link>https://forums.adobe.com/thread/1189541</link>
      <description>&lt;!-- [DocumentBodyStart:629c6227-6406-4bea-8130-e51c1b5e1e62] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Is it possible to embed fonts in Adobe AIR Help?&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:629c6227-6406-4bea-8130-e51c1b5e1e62] --&gt;</description>
      <pubDate>Thu, 11 Apr 2013 13:00:49 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1189541</guid>
      <dc:date>2013-04-11T13:00:49Z</dc:date>
      <clearspace:dateToText>1 year 7 months ago</clearspace:dateToText>
      <clearspace:messageCount>7</clearspace:messageCount>
      <clearspace:replyCount>6</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Android app using camera crash when Adobe AIR gets updated to 3.6.0.609 in the smartphone while with</title>
      <link>https://forums.adobe.com/thread/1181375</link>
      <description>&lt;!-- [DocumentBodyStart:2e549682-22f5-4db2-939e-8ddd14e273cf] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hi all.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I am new developer to AIR. I am working with Flash Builder 4.6. My app for Android uses camera with overlayed stuff and it works great when I deploy it to my Samsung Galaxy S3. FB installs the Adobe Air 3.1.0.488 into the phone and the app works. After that, when Adobe AIR update to 3.6.0.609 from the PlayStore, my app works wrong sometimes (show white image where camera video content should be viewed) or directly crash closing itself.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;One idea is to update any SDK, but I don't know how even if that could solve the problem.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any help is very appreciated.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks in advance.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Rodolfo&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:2e549682-22f5-4db2-939e-8ddd14e273cf] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">error</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">adobe</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">camera</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">android</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">update</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">3.1</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">3.6</category>
      <pubDate>Sat, 30 Mar 2013 17:28:24 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1181375</guid>
      <dc:date>2013-03-30T17:28:24Z</dc:date>
      <clearspace:dateToText>1 year 7 months ago</clearspace:dateToText>
      <clearspace:messageCount>3</clearspace:messageCount>
      <clearspace:replyCount>2</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Does it make sense to use Air with webhelp?</title>
      <link>https://forums.adobe.com/thread/1168529</link>
      <description>&lt;!-- [DocumentBodyStart:060c8e40-1854-461c-bdb3-d1d6e23033d0] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I have used RoboHelp HTML help (.chm) to support our fat client product for several years now. We are now moving our product to the cloud as a web application. Consequently I am converting our help to webhelp. (I am using RoboHelp of course.) Question is, does it make sense to use Air? The whole idea of going to the cloud is that we want our customers to be able to access our application from any internet connected device. Is Air something we load on our server, or must it be downloaded onto every computer that accesses our application? I like the dynamic skin with commenting that Air offers, but I don't want to force our customers to have download someting like an Air application before they can view our help.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:060c8e40-1854-461c-bdb3-d1d6e23033d0] --&gt;</description>
      <pubDate>Mon, 11 Mar 2013 19:28:46 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1168529</guid>
      <dc:date>2013-03-11T19:28:46Z</dc:date>
      <clearspace:dateToText>1 year 8 months ago</clearspace:dateToText>
      <clearspace:messageCount>6</clearspace:messageCount>
      <clearspace:replyCount>5</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Error: Failed to initialize database (in AIR Help output from RH10)</title>
      <link>https://forums.adobe.com/thread/1157335</link>
      <description>&lt;!-- [DocumentBodyStart:80def690-8267-4d3c-91c5-41b3de9038b9] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hi, I recently upgraded a RH8 project to RH10. The project is a multiple merged help system as described in &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a class="jive-link-external-small" href="http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_help_output.html" rel="nofollow"&gt;http://blogs.adobe.com/techcomm/2010/07/merging_multiple_helps_in_air_help_output.html&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;The merged AIR Help output from RH8 worked fine, but now when you search for any text in AIR Help from RH10, the message "Error: Failed to initialize database" appears.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;All other aspects of the upgraded AIR Help project seem to be ok. Is this a known issue with RH10 Air Help?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks in advance!&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:80def690-8267-4d3c-91c5-41b3de9038b9] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">search</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">output</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">merged</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">robohelp_10</category>
      <pubDate>Thu, 21 Feb 2013 05:44:01 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1157335</guid>
      <dc:date>2013-02-21T05:44:01Z</dc:date>
      <clearspace:dateToText>1 year 4 months ago</clearspace:dateToText>
      <clearspace:messageCount>10</clearspace:messageCount>
      <clearspace:replyCount>9</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Upsetting error with Air required app zipped</title>
      <link>https://forums.adobe.com/thread/1142921</link>
      <description>&lt;!-- [DocumentBodyStart:92fa7a65-a226-476c-8f9c-ab966bb229a9] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hello. I've installed your Air on my PC and the Air is right.&lt;span aria-label="Grin" class="emoticon-inline emoticon_grin" style="height:16px;width:16px;"&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;Once, I've attempted an "Insta(-gram) viewer (privately) 1.0" &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://youtu.be/w1R0vbThvXw" rel="nofollow" target="_blank"&gt;http://youtu.be/w1R0vbThvXw&lt;/a&gt;&lt;span&gt; which requires your Air.&lt;/span&gt;&lt;/p&gt;&lt;p&gt;However, when I've clicked his .exe and he's been always saying that .exe has been damaged.&lt;span aria-label="Cry" class="emoticon-inline emoticon_cry" style="height:16px;width:16px;"&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;I've comment the video on these and no responds yet.&lt;span aria-label="Angry" class="emoticon-inline emoticon_angry" style="height:16px;width:16px;"&gt;&lt;/span&gt;&lt;/p&gt;&lt;p&gt;Plz link the video to download and attempt him to discover the problem where is, the .exe or my PC or more. Thanks!&lt;span aria-label="Wink" class="emoticon-inline emoticon_wink" style="height:16px;width:16px;"&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;blockquote class="jive-quote"&gt;&lt;p&gt;Windows 7 ultimate SP1 on Samsung NP350U2A-A03HK&lt;/p&gt;&lt;p&gt;Activated product ID: 00426-OEM-8992662-00015&lt;/p&gt;&lt;p&gt;S/N: HM7E91VC100019H&lt;/p&gt;&lt;/blockquote&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:92fa7a65-a226-476c-8f9c-ab966bb229a9] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">serious_error_detected</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">upsetting_error</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">help_me</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">instagram</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">zipped</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">crashed_anonymous_pc_app</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_required_app_zipped</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">privacy_user_cracker</category>
      <pubDate>Mon, 28 Jan 2013 11:36:47 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1142921</guid>
      <dc:date>2013-01-28T11:36:47Z</dc:date>
      <clearspace:dateToText>1 year 10 months ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Browser Based AIR Help Publishing Issue</title>
      <link>https://forums.adobe.com/thread/1140644</link>
      <description>&lt;!-- [DocumentBodyStart:55fce4c0-15bb-4b61-8910-8ca6f9b9b29b] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;My publishing workflow for browser-based AIR help has performed flawlessly until recently. I now receive publishing failure notices (as pictured below) without exception. Up until December 15th (when I made my last update), I have never encountered any problems. I have made no overt changes to my computer configuration. I am of the opinion that this issue is specific to RoboHelp as I am still able to successfully utilize the exact same destination and server information to upload content in both Dreamweaver and Filezilla without any issues. I have tried to remedy this using RoboHelp version 8 and RoboHelp version 9 on a second computer as well. HostGator tech support (which is excellent by the way) states that the information I am using is accurate.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Sure I can still overwrite all the content using Filezilla but that's hardly an optimal workflow. &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I am stumped and would appreciate any thoughts.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-5018101-288362/publishingError.jpg"&gt;&lt;img alt="publishingError.jpg" class="jive-image jive-image-thumbnail" height="197" onclick="" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-5018101-288362/450-197/publishingError.jpg" width="450"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:55fce4c0-15bb-4b61-8910-8ca6f9b9b29b] --&gt;</description>
      <pubDate>Thu, 24 Jan 2013 01:59:48 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1140644</guid>
      <dc:date>2013-01-24T01:59:48Z</dc:date>
      <clearspace:dateToText>1 year 10 months ago</clearspace:dateToText>
      <clearspace:messageCount>1</clearspace:messageCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Browser compatibility for Adobe AIR (browser-based version)</title>
      <link>https://forums.adobe.com/thread/1121874</link>
      <description>&lt;!-- [DocumentBodyStart:2fef94eb-ec8e-49c8-8928-9231f89cd1fa] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hi there,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I'm using RoboHelp 10 to create the browser-based version of Adobe AIR. My understanding is that this version of AIR uses Flash for some of the navigation, such as the table of contents.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Can anyone else share their findings on which browsers and Flash plug-ins will reliably display the browser-based version of AIR? I've found that it displays fine on IE 8, but not IE 9, and not Google Chrome (version 23).&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any advice would be appreciated.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Robert&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:2fef94eb-ec8e-49c8-8928-9231f89cd1fa] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">adobe</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">version</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">browser-based</category>
      <pubDate>Fri, 28 Dec 2012 20:47:39 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1121874</guid>
      <dc:date>2012-12-28T20:47:39Z</dc:date>
      <clearspace:dateToText>1 year 10 months ago</clearspace:dateToText>
      <clearspace:messageCount>8</clearspace:messageCount>
      <clearspace:replyCount>7</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Table Sorting in AIR Application Help</title>
      <link>https://forums.adobe.com/thread/1085161</link>
      <description>&lt;!-- [DocumentBodyStart:bc0820fb-4879-4931-9902-25fb4db1bc99] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Does anyone have a solution for creating tables with rows that can be sorted by clicking on column headers in Adobe AIR application Help? I successfully created the functionality in CHM help and AIR browser help by following the information provided here: &lt;a class="jive-link-external-small" href="http://www.grainge.org/pages/authoring/tables/sorting_mingyi.org/sortrows.htm" rel="nofollow"&gt;ttp://www.grainge.org/pages/authoring/tables/sorting_mingyi.org/sortrows.htm&lt;/a&gt; (minus the Killer Stripes alternate row color method, which is no longer available).&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;However, when I generate AIR application Help, the sort functionality doesn't work. &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I'm running RoboHelp HTML 9.0.2.271 in a Win 7 64-bit environment with Java Version 7 Update 9 (build 1.7.0_09-b05). &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Note: For what it's worth, I have successfully deployed the "Show / Hide without Twisties - One button" JavaScript functionality described on page 9 of &lt;a class="jive-link-external-small" href="http://www.grainge.org/pages/authoring/twisty/Twisties1.pdf" rel="nofollow"&gt;http://www.grainge.org/pages/authoring/twisty/Twisties1.pdf&lt;/a&gt; in AIR application help.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;My guess is that the JavaScript that provides the row sorting is the issue. Is there a modification I can make to the free mingyi.org sort JS file that'll enable the functionality in AIR application Help? Alternatively, does anyone know of a another table sorting JS file that's AIR application help friendly?&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:bc0820fb-4879-4931-9902-25fb4db1bc99] --&gt;</description>
      <pubDate>Fri, 19 Oct 2012 16:22:02 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1085161</guid>
      <dc:date>2012-10-19T16:22:02Z</dc:date>
      <clearspace:dateToText>2 years 3 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>4</clearspace:messageCount>
      <clearspace:replyCount>3</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Border-radius CSS does not work within browser-based AIR Help in IE9</title>
      <link>https://forums.adobe.com/thread/1034955</link>
      <description>&lt;!-- [DocumentBodyStart:781ea7bc-8a64-4989-a08e-a6b2ac51001e] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hi everyone,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Border-radius CSS does not work within the help framework in IE9 when producing browser-based AIR Help (RH 8.0.2.208).&lt;/p&gt;&lt;p&gt;If I access the page directly, it works fine.&amp;nbsp; But if I access it from within Help, the corners are square.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any ideas?&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-4550546-211609/Capture1.png"&gt;&lt;img alt="Capture1.png" class="jive-image jive-image-thumbnail" height="333" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4550546-211609/450-333/Capture1.png" width="450"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;img/&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:781ea7bc-8a64-4989-a08e-a6b2ac51001e] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">css</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">ie9</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">border-radius</category>
      <pubDate>Wed, 11 Jul 2012 09:42:21 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1034955</guid>
      <dc:date>2012-07-11T09:42:21Z</dc:date>
      <clearspace:dateToText>2 years 4 months ago</clearspace:dateToText>
      <clearspace:messageCount>3</clearspace:messageCount>
      <clearspace:replyCount>2</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Navigation (Back/Forward) buttons not working in Firefox</title>
      <link>https://forums.adobe.com/thread/1032994</link>
      <description>&lt;!-- [DocumentBodyStart:0b8a7545-92b3-4776-9b09-bfd3bf8caf9b] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I'm tring to put together a Browser Based help guide, and for the most part it's working as intended... except for the navigation buttons within the help guide themselves. By that I mean...&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="text-align: center;"&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-4540630-210459/browser+based+help+nav+buttons.png"&gt;&lt;img alt="browser based help nav buttons.png" class="jive-image" height="73" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4540630-210459/browser+based+help+nav+buttons.png" width="201"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;p style="text-align: left;"&gt;Those guys. The way I would assume they work is that they provide back/forward navigation between topics as you move through the guide, but they don't seem to be functional. As in, they do nothing, ever. They don't even act clickable.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="text-align: left;"&gt;(The forward and back buttons provided by my browser &lt;em&gt;do&lt;/em&gt; seem to work, but I'd like to get these working, as well.)&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="text-align: left;"&gt;We're testing mostly in Firefox 13; we've also tried IE 9, and the buttons work correctly. Any ideas?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="text-align: left;"&gt;(output is from RH9, for the record)&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:0b8a7545-92b3-4776-9b09-bfd3bf8caf9b] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">browser</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">buttons</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">back</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">rh9</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">forward</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">based</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">firefox_13</category>
      <pubDate>Thu, 05 Jul 2012 20:18:56 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1032994</guid>
      <dc:date>2012-07-05T20:18:56Z</dc:date>
      <clearspace:dateToText>2 years 4 months ago</clearspace:dateToText>
      <clearspace:messageCount>4</clearspace:messageCount>
      <clearspace:replyCount>3</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Non-local searches return "null" results</title>
      <link>https://forums.adobe.com/thread/1030266</link>
      <description>&lt;!-- [DocumentBodyStart:9c0d1f55-1c52-4a29-b57f-ba3e8ff87dd1] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I'm creating a Merged help output using AIR Browser Based Help. Said output currently has one major flaw: null search results when viewed over a network.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Now, I have read through the thread on this forum about people who initially got a "null" search result when searching a local project, but with the search subsequently working, and indeed that behavior is what I was initially seeing. That is, on my local copy of the project, my first search would return "null," and then things would work normally. However, when other users accessed my local project over our network, they never got anything other than "null" results. (Quick aside for relevant information: output was from 64-bit RH9, testing is on FIrefox 13 and I.E. 9) If I move my local copy onto the network, I am no longer successful in searching. &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I have performed the suggested fix on the whfhost.js file, and while it fixed the problem locally-- I no longer see "null" results-- the problem persists for non-local access. Does anyone have any suggestions on how to fix this?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks!&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:9c0d1f55-1c52-4a29-b57f-ba3e8ff87dd1] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">search</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">rh9</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">null</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">browerbased</category>
      <pubDate>Thu, 28 Jun 2012 17:14:49 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1030266</guid>
      <dc:date>2012-06-28T17:14:49Z</dc:date>
      <clearspace:dateToText>2 years 1 month ago</clearspace:dateToText>
      <clearspace:messageCount>10</clearspace:messageCount>
      <clearspace:replyCount>9</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Air 3.3 with iOS 6 cannot render well</title>
      <link>https://forums.adobe.com/thread/1022324</link>
      <description>&lt;!-- [DocumentBodyStart:0a210816-6c9f-400e-ad7f-96459dec2bde] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hi there,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I've just tried to run an air app on iOS 6 but all the vistual elements doesn't render properly, e.g. the tab view cannot render tab icons/tab bar, the action bar cannot render anything at all.&lt;/p&gt;&lt;p&gt;Please let me know if you have any idea about that.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Many thanks.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:0a210816-6c9f-400e-ad7f-96459dec2bde] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <pubDate>Wed, 13 Jun 2012 11:19:41 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1022324</guid>
      <dc:date>2012-06-13T11:19:41Z</dc:date>
      <clearspace:dateToText>2 years 5 months ago</clearspace:dateToText>
      <clearspace:messageCount>4</clearspace:messageCount>
      <clearspace:replyCount>3</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Is it possible to use TOC auto-sync in AIR help?</title>
      <link>https://forums.adobe.com/thread/1018293</link>
      <description>&lt;!-- [DocumentBodyStart:c5a0389b-4c29-4ae4-b006-c11be9a56e0c] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Does anyone know if it is possible to configure AIR help output in Robohelp 8 such that the TOC synchronises with topics (as per HTML help)? Many thanks in advance and apologies if I am being thick.&lt;/p&gt;&lt;p&gt;Cheers,&lt;/p&gt;&lt;p&gt;Andy&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:c5a0389b-4c29-4ae4-b006-c11be9a56e0c] --&gt;</description>
      <pubDate>Wed, 06 Jun 2012 09:42:59 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/1018293</guid>
      <dc:date>2012-06-06T09:42:59Z</dc:date>
      <clearspace:dateToText>2 years 5 months ago</clearspace:dateToText>
      <clearspace:messageCount>7</clearspace:messageCount>
      <clearspace:replyCount>6</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Is there an easy way to get an AIR app published from Robohelp onto an Android tablet?</title>
      <link>https://forums.adobe.com/thread/996414</link>
      <description>&lt;!-- [DocumentBodyStart:7f733217-6e12-4779-b79d-e1281f0cc4c1] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I would really like to get my AIR help on to a tablet. Is this possible if I'm creating it with Robohelp?&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:7f733217-6e12-4779-b79d-e1281f0cc4c1] --&gt;</description>
      <pubDate>Sat, 28 Apr 2012 07:55:40 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/996414</guid>
      <dc:date>2012-04-28T07:55:40Z</dc:date>
      <clearspace:dateToText>1 year 9 months ago</clearspace:dateToText>
      <clearspace:messageCount>6</clearspace:messageCount>
      <clearspace:replyCount>5</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Captivate won't play from TOC in IE</title>
      <link>https://forums.adobe.com/thread/979250</link>
      <description>&lt;!-- [DocumentBodyStart:6a0d838b-d12f-417b-b814-82d2a1055d35] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;&lt;strong&gt;RH 8, AIR Webhelp output&lt;/strong&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Hi everyone,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I have some Captivate videos in my project.&amp;nbsp; When I make an inline link from a topic to the HTML file that is generated by Captivate, which loads the video, everything works fine, but when I add the HTML files to the TOC, I get an empty page in IE (everything works fine in FF).&amp;nbsp; A look at the source shows a really empty page, with only the following: &amp;lt;HTML&amp;gt;&amp;lt;/HTML&amp;gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;So it seems like it's not loading the Captivate-generated HTML file at all.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I have tried adding the Captivate-generated HTML files to the project as baggage files, and I've tried adding&amp;nbsp; &amp;lt;meta name="generator" content="Adobe RoboHelp 8" /&amp;gt; to the header and importing them, but th results are the same.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any ideas?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks!&lt;/p&gt;&lt;p&gt;Mike&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;EDIT: It turns out you must have &lt;strong&gt;Enable Protected Mode&lt;/strong&gt; selected (&lt;strong&gt;Internet Options&lt;/strong&gt; &amp;gt; &lt;strong&gt;Security&lt;/strong&gt;).&amp;nbsp; So now the question is: &lt;span style="color: #ff0000;"&gt;How do I get around this, since it's not the default setting.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:6a0d838b-d12f-417b-b814-82d2a1055d35] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">toc</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">video</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">captivate</category>
      <pubDate>Fri, 23 Mar 2012 09:52:02 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/979250</guid>
      <dc:date>2012-03-23T09:52:02Z</dc:date>
      <clearspace:dateToText>2 years 8 months ago</clearspace:dateToText>
      <clearspace:messageCount>1</clearspace:messageCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Methods for sending Online Help URL/Link to users</title>
      <link>https://forums.adobe.com/thread/974348</link>
      <description>&lt;!-- [DocumentBodyStart:0ca0c96d-f37d-48da-9c96-a28b4411bb2b] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Like a lot of people (and due to frames), when I send a URL to a user that points to a specific topic, I will:&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Right-click the main content screen and select &lt;strong&gt;Properties&lt;/strong&gt;.&lt;/li&gt;&lt;li&gt;Copy the URL details on to my clipboard.&lt;/li&gt;&lt;li&gt;Paste into an email note (if communicating via email)&lt;/li&gt;&lt;/ul&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;The problem with my AIR-compiled WebHelp is that the TOC disappears unless I append a hash/number sign to the front portion of the topic filename (e.g. #topic.htm) up in the address bar of the browser.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;My question:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Because I'm getting complaints from the support group about these extra manual steps that only take a few seconds to do, is there another more elegant (and quicker) way to do this that I'm unaware of?&amp;nbsp; I was even thinking of adding some sort of link on every page (in the header maybe) that says "Send this link . . ." but don't know how to autopopulate the complete URL path with the "#" since it would only seem to eliminate part of the "problem" (not necessarily a problem to me, of course).&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Cheers,&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:0ca0c96d-f37d-48da-9c96-a28b4411bb2b] --&gt;</description>
      <pubDate>Mon, 12 Mar 2012 19:43:10 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/974348</guid>
      <dc:date>2012-03-12T19:43:10Z</dc:date>
      <clearspace:dateToText>2 years 8 months ago</clearspace:dateToText>
      <clearspace:messageCount>6</clearspace:messageCount>
      <clearspace:replyCount>5</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>WebHelp - TOC Default View</title>
      <link>https://forums.adobe.com/thread/974169</link>
      <description>&lt;!-- [DocumentBodyStart:b46fe8ba-a06b-4c9a-97f2-7b4559b53940] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Using Adobe AIR/WebHelp, when my Help application initiallly opens and displays, only the parent-level folder is visible (see attached "TOC-current" image).&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Question:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;Is there any way to force RoboHelp (or the application) to display with the second tier of folders visible to the user (see attached "TOC-desired" image)?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Cheers,&lt;/p&gt;&lt;p&gt;Michael&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;P.S. If the legibility of these images is substandard, perhaps I should just attach the files . . .&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Current TOC&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-4261609-174619/TOC-current.jpg"&gt;&lt;img alt="TOC-current.jpg" class="jive-image jive-image-thumbnail" height="341" onclick="" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4261609-174619/450-341/TOC-current.jpg" style="margin: 12px;" width="450"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Desire TOC View:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-4261609-174632/TOC-desired.jpg"&gt;&lt;img alt="TOC-desired.jpg" class="jive-image jive-image-thumbnail" height="320" onclick="" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4261609-174632/450-320/TOC-desired.jpg" width="450"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:b46fe8ba-a06b-4c9a-97f2-7b4559b53940] --&gt;</description>
      <pubDate>Mon, 12 Mar 2012 16:13:04 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/974169</guid>
      <dc:date>2012-03-12T16:13:04Z</dc:date>
      <clearspace:dateToText>2 years 8 months ago</clearspace:dateToText>
      <clearspace:messageCount>8</clearspace:messageCount>
      <clearspace:replyCount>7</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Context Sensitive Help in the Main Browser Window</title>
      <link>https://forums.adobe.com/thread/958336</link>
      <description>&lt;!-- [DocumentBodyStart:6891d0ed-7215-478c-a52d-3e824748c255] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I am outputting my Adobe Robohelp as Browser Based Help and am working to implement context-sensitivity.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;span class="text"&gt;I've made some progress with my context-sensitive help, in that I'm able to get it to open on the right page in a popup window with the TOC pane.&lt;/span&gt;&lt;br/&gt; &lt;br/&gt; &lt;span class="text"&gt;My code for this is:&lt;/span&gt;&lt;br/&gt; &lt;br/&gt; &lt;span class="text"&gt;myserverroot/index.htm#&amp;lt;str=map_ID&amp;gt;&amp;gt;&lt;/span&gt;&lt;br/&gt; &lt;br/&gt; &lt;span class="text"&gt;I've been reading the following site and it broke down the API into easy to follow chunks:&lt;/span&gt;&lt;br/&gt; &lt;span class="text"&gt;&lt;a class="jive-link-external-small" href="http://www.linkedin.com/redirect?url=http%3A%2F%2Fwww%2Ewvanweelden%2Eeu%2Frobohelp%2Fcontext_sensitivity_in_webhelp%2Fmethods_for_calling_Webhelp%2Fregular_start_file&amp;amp;urlhash=-G8a&amp;amp;_t=tracking_disc" rel="nofollow" target="blank"&gt;http://www.wvanweelden.eu/robohelp/context_sensitivity_in_webhelp/meth ods_for_calling_Webhelp/regular_start_file&lt;/a&gt;&lt;/span&gt;&lt;br/&gt; &lt;br/&gt; &lt;span class="text"&gt;Given the methods described here, I should be able to have my context-sensitive guide open up in my main browser window rather than a popup by utilizing the following string:&lt;/span&gt;&lt;br/&gt; &lt;br/&gt; &lt;span class="text"&gt;myserverroot/index.htm#&amp;lt;str=map_ID&amp;gt;&amp;gt;newwnd=false&lt;/span&gt;&lt;br/&gt; &lt;br/&gt; &lt;span class="text"&gt;However, when I run my tests, the UG still opens in a new popup window.&lt;/span&gt;&lt;br/&gt; &lt;br/&gt; &lt;span class="text"&gt;How can I fix my code so that it displays in my main browser window with the TOC rather than a popup window?&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:6891d0ed-7215-478c-a52d-3e824748c255] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">robohelp_9</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">context_sensitive</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">csh</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">browser_based</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">load_toc_on_correct_page</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">csh_api</category>
      <pubDate>Fri, 03 Feb 2012 19:28:06 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/958336</guid>
      <dc:date>2012-02-03T19:28:06Z</dc:date>
      <clearspace:dateToText>2 years 9 months ago</clearspace:dateToText>
      <clearspace:messageCount>16</clearspace:messageCount>
      <clearspace:replyCount>15</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>AIR Damaged, can't access PS5 Help</title>
      <link>https://forums.adobe.com/thread/950257</link>
      <description>&lt;!-- [DocumentBodyStart:56a53117-178b-4fa0-aad4-04cc5ca822b9] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I have been trying to access PS5 Help, but all I get is a window saying that this installation of this application (AIR) is damaged. Try re-installing or contacting the publisher... I have unisntalled, re-downloaded, reinstalled repeatedly. Same result. Obviously, PS5 help is no help, since I need AIR to access that. &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Here is the LOG file for my AIR installations and uninstalls:&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[2011-08-31:14:04:07] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-08-31:14:04:07] Commandline is: &lt;/p&gt;&lt;p&gt;[2011-08-31:14:04:07] Installed runtime (1.1.0.5790) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-08-31:14:05:01] Relaunching with elevation&lt;/p&gt;&lt;p&gt;[2011-08-31:14:05:01] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air8dd9.tmp\adobe air installer.exe -ei&lt;/p&gt;&lt;p&gt;[2011-08-31:14:05:02] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-08-31:14:05:02] Commandline is: -stdio \\.\pipe\AIR_9064_0 -ei&lt;/p&gt;&lt;p&gt;[2011-08-31:14:05:02] Installed runtime (1.1.0.5790) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-08-31:14:05:02] Starting silent runtime update. Updating runtime from version 1.1.0.5790 to version 2.6.0.19140&lt;/p&gt;&lt;p&gt;[2011-08-31:14:05:02] Installing msi at c:\users\finsfe~1\appdata\local\temp\air8dd9.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}&lt;/p&gt;&lt;p&gt;[2011-08-31:14:05:49] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-08-31:14:05:49] Elevated install completed&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:29] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:29] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:29] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:29] Commandline is: -installupdatecheck&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:29] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:30] Performing pingback request&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:41] Pingback request completed with HTTP status 200&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:41] Starting runtime background update check&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-08-31:14:06:41] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-08-31:14:06:41] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.6.0.19140/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:54] Unpackaging complete&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:54] Download success&lt;/p&gt;&lt;p&gt;[2011-08-31:14:06:54] Runtime updated downloaded&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:00] User has selected immediate install of the update&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:00] Starting runtime background update installation&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:00] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:01] Runtime updater successfully launched&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:01] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:08] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:08] Commandline is: -update&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:08] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:24] Relaunching with elevation&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:24] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air52cd.tmp\adobe air installer.exe -ei&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:26] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:26] Commandline is: -stdio \\.\pipe\AIR_1036_0 -ei&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:26] Installed runtime (2.6.0.19140) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:26] Starting silent runtime update. Updating runtime from version 2.6.0.19140 to version 2.7.1.19610&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:26] Installing msi at c:\users\finsfe~1\appdata\local\temp\air52cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:42] Application Installer begin with version 2.7.1.19610 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:42] Commandline is: C:\PROGRA~2\NATION~1\tempAir\CNGViewer.air&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:42] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:45] Unpackaging file:///C:/PROGRA~2/NATION~1/tempAir/CNGViewer.air to C:\Users\FinsFeathers\AppData\Local\Temp\flaFF82.tmp&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:50] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-08-31:14:07:51] Elevated install completed&lt;/p&gt;&lt;p&gt;[2011-08-31:14:08:45] Application signature verified&lt;/p&gt;&lt;p&gt;[2011-08-31:14:08:45] Unpackaging/validation complete&lt;/p&gt;&lt;p&gt;[2011-08-31:14:08:45] No app located for appID 'com.nationalgeographic.products.cng120' and pubID '68B1CC4249876152EBE333BD4B7514ADB4D94062.1'&lt;/p&gt;&lt;p&gt;[2011-08-31:14:08:58] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\fla1AC0.tmp&lt;/p&gt;&lt;p&gt;[2011-08-31:14:09:39] Native installation package creation succeeded&lt;/p&gt;&lt;p&gt;[2011-08-31:14:09:39] Starting app installation to C:\Program Files (x86)\National Geographic. Installing app com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1 version 1.65 build 1250 using the source file at file:///C:/PROGRA~2/NATION~1/tempAir/CNGViewer.air&lt;/p&gt;&lt;p&gt;[2011-08-31:14:09:40] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\fla1AC0.tmp\setup.msi with guid {8CDC3464-F0E5-A484-4FB8-886CC6CA6E2B}&lt;/p&gt;&lt;p&gt;[2011-08-31:14:10:48] Launching subprocess with commandline C:\Program Files (x86)\National Geographic\The Complete National Geographic\The Complete National Geographic.exe&lt;/p&gt;&lt;p&gt;[2011-08-31:14:11:01] Application Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-08-31:14:11:13] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-08-31:14:11:20] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck&lt;/p&gt;&lt;p&gt;[2011-08-31:14:11:21] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-08-31:14:11:21] Commandline is: -updatecheck&lt;/p&gt;&lt;p&gt;[2011-08-31:14:11:21] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-08-31:14:11:21] Performing pingback request&lt;/p&gt;&lt;p&gt;[2011-08-31:14:11:21] Failure during pingback request: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]&lt;/p&gt;&lt;p&gt;[2011-08-31:14:11:21] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:22] Application Installer begin with version 2.7.1.19610 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:22] Commandline is: -playerVersion=10,3,183,5 -sandboxType=application -fromUserEvent=true -- -launch com.nationalgeographic.products.cng120 68B1CC4249876152EBE333BD4B7514ADB4D94062.1&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:22] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:23] Launching subprocess with commandline C:\Program Files (x86)\National Geographic\The Complete National Geographic\The Complete National Geographic.exe&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:24] Application Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:54] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:54] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:54] Commandline is: -updatecheck&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:54] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:55] Performing pingback request&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:56] Pingback request completed with HTTP status 200&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:56] Starting runtime background update check&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:56] Clearing unused background update directory&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-08-31:14:16:56] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-08-31:14:16:56] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:57] Runtime update not available&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:57] Unpackaging cancelled&lt;/p&gt;&lt;p&gt;[2011-08-31:14:16:57] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-10-25:18:15:59] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck&lt;/p&gt;&lt;p&gt;[2011-10-25:18:15:59] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-10-25:18:15:59] Commandline is: -updatecheck&lt;/p&gt;&lt;p&gt;[2011-10-25:18:15:59] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-10-25:18:16:00] Performing pingback request&lt;/p&gt;&lt;p&gt;[2011-10-25:18:16:00] Starting runtime background update check&lt;/p&gt;&lt;p&gt;[2011-10-25:18:16:00] Clearing unused background update directory&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-10-25:18:16:00] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-10-25:18:16:00] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/2.7.1.19610/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2011-10-25:18:16:15] Unpackaging complete&lt;/p&gt;&lt;p&gt;[2011-10-25:18:16:16] Download success&lt;/p&gt;&lt;p&gt;[2011-10-25:18:16:16] Runtime updated downloaded&lt;/p&gt;&lt;p&gt;[2011-10-25:18:16:24] User had deferred installing the update&lt;/p&gt;&lt;p&gt;[2011-10-25:18:16:24] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:48] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:49] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:49] Commandline is: -applyupdates "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:49] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:49] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:49] Starting runtime background update installation&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:49] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:49] Runtime updater successfully launched&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:49] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:55] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:55] Commandline is: -update "c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe"&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:55] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-10-26:13:28:55] Installed app (com.nationalgeographic.products.cng120.68B1CC4249876152EBE333BD4B7514ADB4D94062.1) located at c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe&lt;/p&gt;&lt;p&gt;[2011-10-26:13:29:23] Relaunching with elevation&lt;/p&gt;&lt;p&gt;[2011-10-26:13:29:23] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air37c6.tmp\adobe air installer.exe -ei&lt;/p&gt;&lt;p&gt;[2011-10-26:13:29:28] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-10-26:13:29:28] Commandline is: -stdio \\.\pipe\AIR_7020_0 -ei&lt;/p&gt;&lt;p&gt;[2011-10-26:13:29:28] Installed runtime (2.7.1.19610) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-10-26:13:29:28] Starting silent runtime update. Updating runtime from version 2.7.1.19610 to version 3.0.0.4080&lt;/p&gt;&lt;p&gt;[2011-10-26:13:29:29] Installing msi at c:\users\finsfe~1\appdata\local\temp\air37c6.tmp\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}&lt;/p&gt;&lt;p&gt;[2011-10-26:13:29:49] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-10-26:13:29:49] Elevated install completed&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:01] Launching subprocess with commandline c:\program files (x86)\national geographic\the complete national geographic\the complete national geographic.exe&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:01] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:32] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:33] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:33] Commandline is: -updatecheck&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:33] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:33] Performing pingback request&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:33] Starting runtime background update check&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:33] Clearing unused background update directory&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-10-26:13:30:33] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-10-26:13:30:33] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:40] Runtime update not available&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:40] Unpackaging cancelled&lt;/p&gt;&lt;p&gt;[2011-10-26:13:30:40] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:25] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:25] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:25] Commandline is: -updatecheck&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:25] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:26] Performing pingback request&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:26] Starting runtime background update check&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:26] Clearing unused background update directory&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-11-29:21:35:27] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-11-29:21:35:27] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:37] Unpackaging complete&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:37] Download success&lt;/p&gt;&lt;p&gt;[2011-11-29:21:35:37] Runtime updated downloaded&lt;/p&gt;&lt;p&gt;[2011-11-29:21:42:23] User had deferred installing the update&lt;/p&gt;&lt;p&gt;[2011-11-29:21:42:23] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:02] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:02] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:02] Commandline is: -updatecheck&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:02] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:03] Performing pingback request&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:04] Pingback request completed with HTTP status 200&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:04] Starting runtime background update check&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-12-06:13:51:04] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-12-06:13:51:04] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:06] Unpackaging complete&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:06] Download success&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:06] Runtime updated downloaded&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:14] User had deferred installing the update&lt;/p&gt;&lt;p&gt;[2011-12-06:13:51:14] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:40] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:40] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:40] Commandline is: -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:40] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:40] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:41] Starting runtime background update installation&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:41] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:42] Runtime updater successfully launched&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:42] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:51] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:51] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:51] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-12-13:16:57:51] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:00] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:00] Runtime Installer end with exit code 6&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:30] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:31] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:31] Commandline is: -updatecheck&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:31] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:33] Performing pingback request&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:34] Pingback request completed with HTTP status 200&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:34] Starting runtime background update check&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:34] Clearing unused background update directory&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-12-13:16:58:34] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2011-12-13:16:58:34] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:37] Unpackaging complete&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:37] Download success&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:37] Runtime updated downloaded&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:39] User had deferred installing the update&lt;/p&gt;&lt;p&gt;[2011-12-13:16:58:39] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:05:56] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2012-01-09:00:05:57] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:05:57] Commandline is: -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2012-01-09:00:05:57] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:05:57] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:05:58] Starting runtime background update installation&lt;/p&gt;&lt;p&gt;[2012-01-09:00:05:58] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2012-01-09:00:05:58] Runtime updater successfully launched&lt;/p&gt;&lt;p&gt;[2012-01-09:00:05:58] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:04] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:04] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:04] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:04] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:16] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:16] Runtime Installer end with exit code 6&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:46] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:46] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:46] Commandline is: -updatecheck&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:46] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:47] Performing pingback request&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:48] Pingback request completed with HTTP status 200&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:48] Starting runtime background update check&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:48] Clearing unused background update directory&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2012-01-09:00:06:49] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2012-01-09:00:06:49] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.0.0.4080/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:59] Unpackaging complete&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:59] Download success&lt;/p&gt;&lt;p&gt;[2012-01-09:00:06:59] Runtime updated downloaded&lt;/p&gt;&lt;p&gt;[2012-01-09:00:07:11] User had deferred installing the update&lt;/p&gt;&lt;p&gt;[2012-01-09:00:07:11] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:32] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:32] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:32] Commandline is: -applyupdates "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:32] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:32] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:33] Starting runtime background update installation&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:33] Launching subprocess with commandline C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:34] Runtime updater successfully launched&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:34] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:41] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:41] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe"&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:41] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:41] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:46] Relaunching with elevation&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:46] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\airc993.tmp\adobe air installer.exe -ei&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:50] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:50] Commandline is: -stdio \\.\pipe\AIR_7572_0 -ei&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:50] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:50] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880&lt;/p&gt;&lt;p&gt;[2012-01-09:00:42:50] Installing msi at c:\users\finsfe~1\appdata\local\temp\airc993.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:11] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:12] Elevated install completed&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:24] Launching subprocess with commandline c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:24] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:36] Application Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:36] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe" "C:\Users\FinsFeathers\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\Loc al Store\#ApplicationUpdater\update.air" 3.5.0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:36] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:40] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:40] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\flaCDE7.tmp&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:47] Application signature verified&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:47] Unpackaging/validation complete&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:47] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\flaE9B2.tmp&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:49] Native installation package creation succeeded&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:49] Starting app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.0.0.400 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:50] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\flaE9B2.tmp\setup.msi with guid {5576D3C1-35DB-0CF0-5503-35B15486F2B5}&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:54] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:54] Rolling back install of C:\Users\FinsFeathers\AppData\Local\Temp\flaE9B2.tmp\setup.msi&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:54] Rollback complete&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:54] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:54] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:54] Relaunching with elevation&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:59] Application Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:59] Commandline is: -stdio \\.\pipe\AIR_7352_0 -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:59] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:43:59] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:00] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\fla1A23.tmp&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:01] Application signature verified&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:01] Unpackaging/validation complete&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:01] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\fla1F61.tmp&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:03] Native installation package creation succeeded&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:03] Starting silent app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.0.0.400 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:03] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\fla1F61.tmp\setup.msi with guid {5576D3C1-35DB-0CF0-5503-35B15486F2B5}&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:14] Application Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:14] Elevated install completed&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:14] Launching subprocess with commandline c:\program files (x86)\adobe\Adobe Help\Adobe Help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:17] Application Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:26] Application Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:26] Commandline is: -update "c:\program files (x86)\adobe\adobe help\adobe help.exe" "C:\Users\FinsFeathers\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\Loc al Store\#ApplicationUpdater\update.air" 3.5.23&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:26] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:26] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:27] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\fla82F3.tmp&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:30] Application signature verified&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:30] Unpackaging/validation complete&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:30] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\fla903D.tmp&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:35] Native installation package creation succeeded&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:35] Starting app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:35] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\fla903D.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:37] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:37] Rolling back install of C:\Users\FinsFeathers\AppData\Local\Temp\fla903D.tmp\setup.msi&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:37] Rollback complete&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:37] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:37] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.23&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:37] Relaunching with elevation&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:43] Application Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:43] Commandline is: -stdio \\.\pipe\AIR_7812_0 -runtime "C:\Program Files (x86)\Common Files" -update -silent -logToStdout "c:\program files (x86)\adobe\adobe help\adobe help.exe" file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air 3.5.23&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:43] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:43] Installed app (chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) located at c:\program files (x86)\adobe\adobe help\adobe help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:44] Unpackaging file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Users\FinsFeathers\AppData\Local\Temp\flaC5BD.tmp&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:47] Application signature verified&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:47] Unpackaging/validation complete&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:47] Converting unpackaged application to a native installation package in C:\Users\FinsFeathers\AppData\Local\Temp\flaD22C.tmp&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:53] Native installation package creation succeeded&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:53] Starting silent app update of c:\program files (x86)\adobe. Updating from chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.0 to chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.5.23 using the source file at file:///C:/Users/FinsFeathers/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8C E.1/Local%20Store/%23ApplicationUpdater/update.air&lt;/p&gt;&lt;p&gt;[2012-01-09:00:44:53] Installing msi at C:\Users\FinsFeathers\AppData\Local\Temp\flaD22C.tmp\setup.msi with guid {BD7F1DA3-5EA0-65F8-52B0-5E103FDC045A}&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:04] Application Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:04] Elevated install completed&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:04] Launching subprocess with commandline c:\program files (x86)\adobe\Adobe Help\Adobe Help.exe&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:06] Application Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:35] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:35] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:35] Commandline is: -updatecheck&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:35] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:36] Performing pingback request&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:39] Pingback request completed with HTTP status 200&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:39] Starting runtime background update check&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2012-01-09:00:45:39] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2012-01-09:00:45:39] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:40] Runtime update not available&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:40] Unpackaging cancelled&lt;/p&gt;&lt;p&gt;[2012-01-09:00:45:40] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:40] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:40] Commandline is: &lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:40] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:46] Relaunching with elevation&lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:46] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air1aea.tmp\adobe air installer.exe -ei&lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:49] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:49] Commandline is: -stdio \\.\pipe\AIR_4320_0 -ei&lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:49] Installed runtime (3.0.0.4080) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:49] Starting silent runtime update. Updating runtime from version 3.0.0.4080 to version 3.1.0.4880&lt;/p&gt;&lt;p&gt;[2012-01-16:13:29:50] Installing msi at c:\users\finsfe~1\appdata\local\temp\air1aea.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:02] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:02] Elevated install completed&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:08] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:08] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:08] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:08] Commandline is: -installupdatecheck&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:08] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:09] Performing pingback request&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:09] Pingback request completed with HTTP status 200&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:09] Starting runtime background update check&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2012-01-16:13:30:09] Begin Background update download from &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;span&gt;[2012-01-16:13:30:09] Unpackaging &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update" rel="nofollow" target="_blank"&gt;http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/3.1.0.4880/update&lt;/a&gt;&lt;span&gt; to C:\Users\FinsFeathers\AppData\Roaming\Adobe\AIR\Updater\Background&lt;/span&gt;&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:09] Runtime update not available&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:09] Unpackaging cancelled&lt;/p&gt;&lt;p&gt;[2012-01-16:13:30:09] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:36] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:36] Commandline is: -arp:uninstall&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:36] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:51] Relaunching with elevation&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:51] Launching subprocess with commandline c:\program files (x86)\common files\adobe air\versions\1.0\resources\adobe air updater.exe -eu&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:51] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:51] Commandline is: -stdio \\.\pipe\AIR_6112_0 -eu&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:51] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:51] Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:52] Uninstalling product with GUID {FE23D063-934D-4829-A0D8-00634CE79B4A}&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:54] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:54] Elevated install completed&lt;/p&gt;&lt;p&gt;[2012-01-16:13:36:54] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:46] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:46] Commandline is: &lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:46] No installed runtime detected&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:51] Relaunching with elevation&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:51] Launching subprocess with commandline c:\users\finsfe~1\appdata\local\temp\air8639.tmp\adobe air installer.exe -ei&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:54] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:54] Commandline is: -stdio \\.\pipe\AIR_3664_0 -ei&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:54] No installed runtime detected&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:55] Starting silent runtime install. Installing runtime version 3.1.0.4880&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:55] Installing msi at c:\users\finsfe~1\appdata\local\temp\air8639.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:59] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-16:13:37:59] Elevated install completed&lt;/p&gt;&lt;p&gt;[2012-01-16:13:38:03] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck&lt;/p&gt;&lt;p&gt;[2012-01-16:13:38:03] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2012-01-16:13:38:03] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2012-01-16:13:38:03] Commandline is: -installupdatecheck&lt;/p&gt;&lt;p&gt;[2012-01-16:13:38:03] Installed runtime (3.1.0.4880) located at c:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2012-01-16:13:38:04] Performing pingback request&lt;/p&gt;&lt;p&gt;[2012-01-16:13:38:25] Failure during pingback request: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]&lt;/p&gt;&lt;p&gt;[2012-01-16:13:38:25] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;It appears several other people have encountered similar issues recently, and there has been no response. Very unhelpful help, Adobe!&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;gc&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:56a53117-178b-4fa0-aad4-04cc5ca822b9] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">vista</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <pubDate>Mon, 16 Jan 2012 19:04:10 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/950257</guid>
      <dc:date>2012-01-16T19:04:10Z</dc:date>
      <clearspace:dateToText>2 years 10 months ago</clearspace:dateToText>
      <clearspace:messageCount>5</clearspace:messageCount>
      <clearspace:replyCount>4</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Show online content url</title>
      <link>https://forums.adobe.com/thread/946960</link>
      <description>&lt;!-- [DocumentBodyStart:61678d66-89d3-4509-a29f-a2737960db41] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;AIRHelp and the web&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I'm having problems connecting my AIRHelp app with Webhelp Pro on Robohelp server.&lt;/p&gt;&lt;p&gt;In the Adobe AIR SSL there is a field to enter the 'Show Online Content'.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;span&gt;On Robohelp server, my project have the link: &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://" rel="nofollow" target="_blank"&gt;http://&lt;/a&gt;&lt;span&gt;&amp;lt;server&amp;gt;:&amp;lt;port&amp;gt;/robohelp/server?project=tips&lt;/span&gt;&lt;/p&gt;&lt;p&gt;What should the link be in the "Show Online Content" field? The same link does not work, even if it works when opening the project in a web browser.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:61678d66-89d3-4509-a29f-a2737960db41] --&gt;</description>
      <pubDate>Tue, 10 Jan 2012 11:49:45 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/946960</guid>
      <dc:date>2012-01-10T11:49:45Z</dc:date>
      <clearspace:dateToText>2 years 10 months ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Air HTMLLoader fullscreen problem</title>
      <link>https://forums.adobe.com/thread/946741</link>
      <description>&lt;!-- [DocumentBodyStart:4abe187a-24cd-4758-a640-9c1dc3e2c3b5] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;&lt;span style="font-family: Menlo-Regular;"&gt;The Adobe Air help docs say that SWF content loaded into an HTMLLoader object will disappear if the HTMLLoader object is scaled to a factor greater than 1. Does that mean that there's no way to display SWF content in an HTMLLoader object when the Air app is set to full screen? My SWF content called into the HTMLLoader object does disappear in this case when my app goes to full screen, and I was just wondering if anyone has found a workaround to this. Thanks. &lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:4abe187a-24cd-4758-a640-9c1dc3e2c3b5] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">load_external_swf</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">full_screen_video</category>
      <pubDate>Tue, 10 Jan 2012 02:48:03 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/946741</guid>
      <dc:date>2012-01-10T02:48:03Z</dc:date>
      <clearspace:dateToText>2 years 10 months ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Installing AIR Help with Installshield Suite on Vista</title>
      <link>https://forums.adobe.com/thread/944107</link>
      <description>&lt;!-- [DocumentBodyStart:68f02901-a855-4637-aa21-f071bc0cfe07] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I have a strange behavior with the Adobe Air installer.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I am using&amp;nbsp; InstallShield 2012 Suite installer to install my product and our Adobe Air Help.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;This is working fine on Windows 7, but on Vista, it will only work when you use run as administrator.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Adobe AIR installer is called from the Suit, like this:&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;br/&gt;12-28-2011[01:25:30 ??]: Will launch exe: C:\Users\ofwmgr.DIR\AppData\Local\Downloaded Installations\{B419BB07-5E1D-4C95-9C1D-B25DB76B2B18}\PetrelHelp Installer.exe&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:30 ??]: EXE parcel command line: -silent -eulaAccepted -programMenu -location "[ISInstallDir_Petrel]" PetrelHelp.air&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:30 ??]: EXE parcel resolved command line: -silent -eulaAccepted -programMenu -location "C:\Program Files\Schlumberger\Petrel 2012" PetrelHelp.air&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:30 ??]: EXE parcel requires elevation&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:33 ??]: Final result status for EXE parcel: 80070007&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:33 ??]: Engine: property 'ISInstallStatus' value now 'Package&amp;nbsp; operation complete'&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:33 ??]: UI DLL: Get: Property=ISInstallStatus Value=Package&amp;nbsp; operation complete Return Code=0&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:33 ??]: Engine: property 'ISParcelStatus' value now 'ID_STRING7'&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:33 ??]: UI DLL: Get: Property=ISParcelStatus Value=ID_STRING7 Return Code=0&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:33 ??]: Parcel operation return status: 0&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:33 ??]: No registry indicators appear to signal a reboot is pending&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:33 ??]: Re-running parcel detection for parcel {5DB0C2AB-375F-493B-ADF2-5BA30BDE2906}, install state: 0&lt;/p&gt;&lt;p&gt;12-28-2011[01:25:33 ??]: UI DLL: Display Error: The installation of PetrelHelp Installer appears to have failed. Do you want to continue the installation?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;The install log from Adobe Air, run from&amp;nbsp; standard console:&lt;/p&gt;&lt;p&gt;[2011-12-29:09:59:01] Runtime Installer end with exit code 6&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:26] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:26] Commandline is: -silent -eulaAccepted -programMenu -location "C:\Program Files\Schlumberger\Petrel 2012" PetrelHelp.air&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:26] Installed runtime (3.0.0.4080) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:27] Invoking Application Installer for combined install&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:27] Launching subprocess with commandline C:\Users\ofwmgr.DIR\AppData\Local\Downloaded Installations\{B419BB07-5E1D-4C95-9C1D-B25DB76B2B18}\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Users\ofwmgr.DIR\AppData\Local\Downloaded Installations\{B419BB07-5E1D-4C95-9C1D-B25DB76B2B18}" -silent -withRuntime -url -location "C:\Program Files\Schlumberger\Petrel 2012" -programMenu -eulaAccepted &lt;strong&gt;&lt;a href=""&gt;file:///D:/Rune/Petrel/PetrelHelp.air&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:27] Application Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:27] Commandline is: -runtime "C:\Users\ofwmgr.DIR\AppData\Local\Downloaded Installations\{B419BB07-5E1D-4C95-9C1D-B25DB76B2B18}" -silent -withRuntime -url -location "C:\Program Files\Schlumberger\Petrel 2012" -programMenu -eulaAccepted &lt;a href=""&gt;file:///D:/Rune/Petrel/PetrelHelp.air&lt;/a&gt;&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:27] Installed runtime (3.0.0.4080) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:28] Unpackaging &lt;a href=""&gt;file:///D:/Rune/Petrel/PetrelHelp.air&lt;/a&gt; to d:\temp\fla711B.tmp&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:28] Got an unexpected fatal error while unpackaging: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2032" errorID=2032]&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:28] Application Installer end with exit code 7&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:28] Subprocess app installer failed (7)&lt;/p&gt;&lt;p&gt;[2011-12-29:10:01:28] Runtime Installer end with exit code 7&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Problem is, file location is wrong, there is no PetrelHelp.air in this folder: D:/Rune/Petrel/&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;You can see the correct file location, when the installer is run from&amp;nbsp; administrator console.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;2011-12-28:13:46:54] Runtime Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-12-28:13:46:54] Commandline is: -silent -eulaAccepted -programMenu -location "C:\Program Files\Schlumberger\Petrel 2012" PetrelHelp.air&lt;/p&gt;&lt;p&gt;[2011-12-28:13:46:54] No installed runtime detected&lt;/p&gt;&lt;p&gt;[2011-12-28:13:46:54] Invoking Application Installer for combined install&lt;/p&gt;&lt;p&gt;[2011-12-28:13:46:54] Launching subprocess with commandline C:\Users\ofwmgr.DIR\AppData\Local\Downloaded Installations\{B419BB07-5E1D-4C95-9C1D-B25DB76B2B18}\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Users\ofwmgr.DIR\AppData\Local\Downloaded Installations\{B419BB07-5E1D-4C95-9C1D-B25DB76B2B18}" -silent -withRuntime -url -location "C:\Program Files\Schlumberger\Petrel 2012" -programMenu -eulaAccepted&lt;strong&gt; &lt;span style="color: #333333;"&gt;&lt;a href=""&gt;file:///C:/Users/ofwmgr.DIR/AppData/Local/Downloaded%20Installations/&lt;/a&gt; %7bB419BB07-5E1D-4C95-9C1D-B25DB76B2B18%7d/PetrelHelp.air&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;[2011-12-28:13:46:55] Application Installer begin with version 3.0.0.4080 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-12-28:13:46:55] Commandline is: -runtime "C:\Users\ofwmgr.DIR\AppData\Local\Downloaded Installations\{B419BB07-5E1D-4C95-9C1D-B25DB76B2B18}" -silent -withRuntime -url -location "C:\Program Files\Schlumberger\Petrel 2012" -programMenu -eulaAccepted &lt;a href=""&gt;file:///C:/Users/ofwmgr.DIR/AppData/Local/Downloaded%20Installations/%7bB419B&lt;/a&gt; B07-5E1D-4C95-9C1D-B25DB76B2B18%7d/PetrelHelp.air&lt;/p&gt;&lt;p&gt;[2011-12-28:13:46:55] No installed runtime detected&lt;/p&gt;&lt;p&gt;[2011-12-28:13:46:55] Unpackaging &lt;a href=""&gt;file:///C:/Users/ofwmgr.DIR/AppData/Local/Downloaded%20Installations/&lt;/a&gt; %7bB419BB07-5E1D-4C95-9C1D-B25DB76B2B18%7d/PetrelHelp.air to d:\temp\fla362B.tmp&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:33] Application signature verified&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:33] Unpackaging/validation complete&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:33] Converting unpackaged application to a native installation package in d:\temp\flaCACB.tmp&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:42] Native installation package creation succeeded&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:42] Starting silent combined runtime and app install.&lt;/p&gt;&lt;p&gt; Installing runtime version 3.0.0.4080.&lt;/p&gt;&lt;p&gt; Installing app 12345.6688D07FC6B6EBADF79CE3D19AD2F2D33EEDC782.1 version 0.8.6.6 to C:\Program Files\Schlumberger\Petrel 2012 using the source file at &lt;a href=""&gt;file:///C:/Users/ofwmgr.DIR/AppData/Local/Downloaded%20Installations/&lt;/a&gt; %7bB419BB07-5E1D-4C95-9C1D-B25DB76B2B18%7d/PetrelHelp.air&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:42] Installing msi at C:\Users\ofwmgr.DIR\AppData\Local\Downloaded Installations\{B419BB07-5E1D-4C95-9C1D-B25DB76B2B18}\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:46] Installing msi at d:\temp\flaCACB.tmp\setup.msi with guid {55618B06-B5F9-2899-9A15-4B48B839B891}&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:49] Application Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:50] Subprocess app installer succeeded&lt;/p&gt;&lt;p&gt;[2011-12-28:13:47:50] Runtime Installer end with exit code 0&lt;/p&gt;&lt;p&gt;[2011-12-28:21:24:31] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86&lt;/p&gt;&lt;p&gt;[2011-12-28:21:24:31] Commandline is:&lt;/p&gt;&lt;p&gt;[2011-12-28:21:24:31] Installed runtime (3.0.0.4080) located at C:\Program Files (x86)\Common Files\Adobe AIR&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Why dos the Adobe Air installer&amp;nbsp; picks up the wrong file location?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any suggestion?&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:68f02901-a855-4637-aa21-f071bc0cfe07] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">vista</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">suite</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">installshield</category>
      <pubDate>Tue, 03 Jan 2012 14:51:42 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/944107</guid>
      <dc:date>2012-01-03T14:51:42Z</dc:date>
      <clearspace:dateToText>2 years 10 months ago</clearspace:dateToText>
      <clearspace:messageCount>3</clearspace:messageCount>
      <clearspace:replyCount>2</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Disable Tooltips</title>
      <link>https://forums.adobe.com/thread/934511</link>
      <description>&lt;!-- [DocumentBodyStart:c3880a09-05a0-4143-b683-4e620648bb1b] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Is there a way to disable the tooltips that appear in Air help.&amp;nbsp; I'm creating embedded help.&amp;nbsp; There doesn't seem to be an option for turning them off in the skin editor or in the compile options.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:c3880a09-05a0-4143-b683-4e620648bb1b] --&gt;</description>
      <pubDate>Thu, 08 Dec 2011 15:58:54 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/934511</guid>
      <dc:date>2011-12-08T15:58:54Z</dc:date>
      <clearspace:dateToText>2 years 11 months ago</clearspace:dateToText>
      <clearspace:messageCount>4</clearspace:messageCount>
      <clearspace:replyCount>3</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Air concerns, please clarify</title>
      <link>https://forums.adobe.com/thread/928916</link>
      <description>&lt;!-- [DocumentBodyStart:1ecee581-c86f-4893-b559-b82ef99ad1b3] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hi everybody,&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I like very much the outlook and the speed of an AirHelp, however there are some concerns in my company regarding this type of help, and it would be awesome if I would get those dissipated.&lt;/p&gt;&lt;p&gt;First, there is the concern about the help trying to access the Internet. We have a lot of customers, who due to their security setting in their company do not have access to the Internet. Therefore, my question would be: is it possible to use the AirHelp locally (on a local workstation or on a server), somehow similar to the chm files?&lt;/p&gt;&lt;p&gt;Second, there is a concern about the size. Is it possible to generate a single file that can be opened somehow the same way as we do with a chm file or a documentation file? At some point as I was testing the AirHelp, I found out that in order to be able to view it, one has to download Air from Adobe. Is it possible to distribute the Air, or they just have to download the Air themselves from the Adobe web site, the same way it is done with Acrobat Reader?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thank you very much&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:1ecee581-c86f-4893-b559-b82ef99ad1b3] --&gt;</description>
      <pubDate>Thu, 24 Nov 2011 14:22:58 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/928916</guid>
      <dc:date>2011-11-24T14:22:58Z</dc:date>
      <clearspace:dateToText>2 years 12 months ago</clearspace:dateToText>
      <clearspace:messageCount>31</clearspace:messageCount>
      <clearspace:replyCount>30</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Configuration.xml doesn't seem to be working...</title>
      <link>https://forums.adobe.com/thread/926506</link>
      <description>&lt;!-- [DocumentBodyStart:3710e70e-d3ee-476d-a9e6-36b54dd78c86] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I'm trying to update an AIR help via the internet and using a configuration.xml file for the first time. Unfortunately, it doesn't seem to be working when I tested it. I'm using RH 9.01.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;The help, according to this screen, expects to see it on a configuration subdirectory below where the help .exe is installed. &lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-4033226-93063/11-16-2011+4-42-42+PM.jpg"&gt;&lt;img alt="11-16-2011 4-42-42 PM.jpg" class="jive-image" height="92" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4033226-93063/11-16-2011+4-42-42+PM.jpg" width="447"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I also have the pathway pointing to update.xml defined here as well as in the configuration.xml file. Is it needed in this screen if it's in the config file?&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-4033226-93064/11-16-2011+4-46-12+PM.jpg"&gt;&lt;img alt="11-16-2011 4-46-12 PM.jpg" class="jive-image" height="96" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4033226-93064/11-16-2011+4-46-12+PM.jpg" width="448"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Here's what I have in our config file:&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-4033226-96034/11-16-2011+4-47-06+PM.jpg"&gt;&lt;img alt="11-16-2011 4-47-06 PM.jpg" class="jive-image jive-image-thumbnail" height="140" onclick="" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4033226-96034/450-140/11-16-2011+4-47-06+PM.jpg" width="450"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I've placed a later version of the .AIR and the update.xlm in the web directory defined in the config file but no update occurs. I was able to do it from our previous update (without using the config file). It seems like the config file is the thing making it not work, but maybe I'm overlooking something. Any thoughts?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;img style="z-index: 90; border: 0px solid blue; position: absolute; left: 301px; top: -1px;"/&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:3710e70e-d3ee-476d-a9e6-36b54dd78c86] --&gt;</description>
      <pubDate>Thu, 17 Nov 2011 23:51:41 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/926506</guid>
      <dc:date>2011-11-17T23:51:41Z</dc:date>
      <clearspace:dateToText>2 years 12 months ago</clearspace:dateToText>
      <clearspace:messageCount>8</clearspace:messageCount>
      <clearspace:replyCount>7</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Using configuration.xml to support multiple AIR help versions and automatic updates?</title>
      <link>https://forums.adobe.com/thread/925985</link>
      <description>&lt;!-- [DocumentBodyStart:598774d8-22be-4b39-a4ac-fdf47de4a55a] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I want to make sure I'm understanding all this correctly. &lt;/p&gt;&lt;p&gt;I think this is in line with the solution on configuration files and versioning on Peter Grainge's site:&lt;/p&gt;&lt;p&gt;&lt;a class="jive-link-external-small" href="http://www.grainge.org/pages/authoring/air/9/air_rh9.htm" rel="nofollow" target="_blank"&gt;http://www.grainge.org/pages/authoring/air/9/air_rh9.htm&lt;/a&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I'm tinkering with the configuration.xml file to try to control automatic air help updates for different language installs of our software so that when an auto update takes place it doesn't pull down info from a different language location. I also need to make sure that if a someone has Version 1 of our software installed that they don't pull down the Version 2 updates and so on.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Right now, suppose we have an English and a German help and our software is at Version 1.&lt;/p&gt;&lt;ul&gt;&lt;li style="text-align: start;"&gt;The English help is getting installed to &lt;br/&gt;"c:\program files (x86)\Portable AIR Help English\"&lt;/li&gt;&lt;li style="text-align: start;"&gt;The German help is getting installed to&lt;br/&gt; "c:\program files (x86)\Portable AIR Help German\"&lt;/li&gt;&lt;/ul&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;In the configuration.xml file, I need to specify a different location for each language that will be receiving internet updates to the help, right?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;For example, in my config file for our English help, I'm thinking of having this setting:&lt;/p&gt;&lt;p&gt;updatexmllocation&lt;span&gt;="&lt;/span&gt;&lt;a class="jive-link-external-small" href="http://" rel="nofollow" target="_blank"&gt;http://&lt;/a&gt;&lt;span&gt;&amp;lt;our website location&amp;gt;/updates/english/v1/updates.xml" &lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;And in my config file for our German help, I'm thinking of having this:&lt;/p&gt;&lt;p&gt;updatexmllocation&lt;span&gt;="&lt;/span&gt;&lt;a class="jive-link-external-small" href="http://" rel="nofollow" target="_blank"&gt;http://&lt;/a&gt;&lt;span&gt;&amp;lt;our website location&amp;gt;/updates/german/v1/updates.xml" &lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;This should force them to pull from diff locations, right?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Then when Version 2 of our software comes out, I'm thinking we would update the configuration.xml location so it pulls updates from v2:&lt;/p&gt;&lt;p&gt;updatexmllocation&lt;span&gt;="&lt;/span&gt;&lt;a class="jive-link-external-small" href="http://" rel="nofollow" target="_blank"&gt;http://&lt;/a&gt;&lt;span&gt;&amp;lt;our website location&amp;gt;/updates/english/v2/updates.xml" &lt;/span&gt;&lt;/p&gt;&lt;p&gt;updatexmllocation&lt;span&gt;="&lt;/span&gt;&lt;a class="jive-link-external-small" href="http://" rel="nofollow" target="_blank"&gt;http://&lt;/a&gt;&lt;span&gt;&amp;lt;our website location&amp;gt;/updates/german/v2/updates.xml" &lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Now, what about a customer who wants to install Version 2 but wants to keep his Version 1 AIR help's Favorites, Comments, etc? It sounds like we would just need to install the Version 2 config file where the AIR help expects it to be, overwriting the Version 1 config file, and then the Version 2 automatic updates would take place leaving the customer's favorites etc intact?&lt;/p&gt;&lt;p&gt;&lt;img style="z-index: 90; border: 0px solid blue; position: absolute; left: 886px; top: 483px;"/&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:598774d8-22be-4b39-a4ac-fdf47de4a55a] --&gt;</description>
      <pubDate>Wed, 16 Nov 2011 22:12:59 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/925985</guid>
      <dc:date>2011-11-16T22:12:59Z</dc:date>
      <clearspace:dateToText>2 years 12 months ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>MadCap Flare Comparison</title>
      <link>https://forums.adobe.com/thread/925795</link>
      <description>&lt;!-- [DocumentBodyStart:04c2e9b2-6b9f-486a-bd22-01d1b23f6971] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt; I am an avid RoboHelp user and have a list of advantages and feature that I love, but another writer who has no RoboHelp experience at our company has been looking into Flare. I am looking for input and/or experiences that anyone has had investigating MadCap Flare or possibly even converted to RoboHelp from it. I see a lot of new features with RoboHelp 9 and the Technical Communications Suite, but don't see a lot of new posts for this version.&amp;nbsp; Any insights would be appreciated. &lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:04c2e9b2-6b9f-486a-bd22-01d1b23f6971] --&gt;</description>
      <pubDate>Wed, 16 Nov 2011 15:55:01 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/925795</guid>
      <dc:date>2011-11-16T15:55:01Z</dc:date>
      <clearspace:dateToText>2 years 12 months ago</clearspace:dateToText>
      <clearspace:messageCount>5</clearspace:messageCount>
      <clearspace:replyCount>4</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>skin/LNG change for AirHelp "About" and "Preferences" windows?</title>
      <link>https://forums.adobe.com/thread/924944</link>
      <description>&lt;!-- [DocumentBodyStart:3ad2e96d-b340-4855-9bad-13658b4e213c] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Small but irritating - when I generate AirHelp (Local) via RH9.0, the options text in the About and Preferences windows appears as white text on a light blue background (unless the option is selected, in which case text turns black on blue background - hence legible).&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any way to change this in the LNG file or skin editor?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a href="https://forums.adobe.com/servlet/JiveServlet/showImage/2-4025008-91824/robohelp_4.png"&gt;&lt;img alt="robohelp_4.png" class="jive-image jive-image-thumbnail" height="370" onclick="" src="https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4025008-91824/450-370/robohelp_4.png" width="450"/&gt;&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:3ad2e96d-b340-4855-9bad-13658b4e213c] --&gt;</description>
      <pubDate>Mon, 14 Nov 2011 19:15:09 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/924944</guid>
      <dc:date>2011-11-14T19:15:09Z</dc:date>
      <clearspace:dateToText>2 years 12 months ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Can't Install or Reinstall Adobe AIR. What next?</title>
      <link>https://forums.adobe.com/thread/924512</link>
      <description>&lt;!-- [DocumentBodyStart:dcc733a9-c55b-4e0c-b00d-934626c634c0] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;I am trying to run Market Samurai on Windows XP with service pack 3.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Adobe AIR has been a nightmare for as long as I have been using Market Samurai and on the last MS upgrade has stopped altogether. I have attempted uninstalling and reinstall and despite the fact I have removed it with the windows uninstaller, the AIR Zapper and every other way described on the forums I still have problems. Currently, despite it apparently being uninstalled I get an error message every 10 seconds whilst my computer is running:&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;"&lt;em&gt;This application requires a version of Adobe AIR which cannot be found.&lt;/em&gt;&lt;/p&gt;&lt;p&gt;&lt;em&gt;Please download the latest version of the runtime from&lt;/em&gt;&lt;/p&gt;&lt;p&gt;&lt;em&gt;&lt;a class="jive-link-external-small" href="http://www.adobe.com/go/getair" rel="nofollow" target="_blank"&gt;http://www.adobe.com/go/getair&lt;/a&gt;&lt;span&gt;,&lt;/span&gt;&lt;/em&gt;&lt;/p&gt;&lt;p&gt;&lt;em&gt;or contact the application author for an updated version."&lt;/em&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;This message appears whether I have recently installed the app or whether it has been removed. I am still unable to download the latest version of Market Samurai as I always get the above message. &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;How can I get it to work, or failing that how can I remove it altogether?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I attach the AIR Zapper Log.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;blockquote class="jive-quote"&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Found Folder: C:\Program Files\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;Delete FAILED&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Found Reg Key: SOFTWARE\Classes\.air\&lt;/p&gt;&lt;p&gt;Delete FAILED&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Found Reg Key: SOFTWARE\Classes\AIR.InstallerPackage\&lt;/p&gt;&lt;p&gt;Delete FAILED&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {FDB3B167-F4FA-461D-976F-286304A57B2A}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {FDB3B167-F4FA-461D-976F-286304A57B2A} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\761B3BDFAF 4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\761B3 BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\761B3 BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\761B3BDFAF4FD16479F68236405A B7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\761B3BDFAF4FD16479F6823 6405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\761B3BDFAF4FD16479F6823 6405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {FDB3B167-F4FA-461D-976F-286304A57B2A} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 761B3BDFAF4FD16479F68236405AB7A2. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 761B3BDFAF4FD16479F68236405AB7A2. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\080E7FFA47 91FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\080E7 FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\080E7 FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\Products\080E7FFA4791FB54390101EDA1F1 E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\080E7FFA4791FB54390101E DA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\080E7FFA4791FB54390101E DA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 080E7FFA4791FB54390101EDA1F1E50D. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 080E7FFA4791FB54390101EDA1F1E50D. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FB540C64F3 B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FB540 C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\FB540 C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\Products\FB540C64F3B24CB4E8C4000EFCB8 9DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\FB540C64F3B24CB4E8C4000 EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\FB540C64F3B24CB4E8C4000 EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product FB540C64F3B24CB4E8C4000EFCB89DBD. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product FB540C64F3B24CB4E8C4000EFCB89DBD. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D272491B29 F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D2724 91B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\D2724 91B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Windows\CurrentVersion\Installer\Products\D272491B29F1FD6499BED8C59EC1 4BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\D272491B29F1FD6499BED8C 59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\D272491B29F1FD6499BED8C 59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Classes\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Classes\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product D272491B29F1FD6499BED8C59EC14BCE. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product D272491B29F1FD6499BED8C59EC14BCE. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {A2BCA9F1-566C-4805-97D1-7FDC93386723}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1F9ACB2AC6 655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1F9AC B2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\1F9AC B2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\1F9ACB2AC6655084791DF7CD3983 7632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\1F9ACB2AC6655084791DF7C D39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\1F9ACB2AC6655084791DF7C D39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Classes\Installer\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Classes\Installer\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Installer\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 1F9ACB2AC6655084791DF7CD39837632. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 1F9ACB2AC6655084791DF7CD39837632. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2103A79158 C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2103A 79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2103A 79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\2103A79158C83DF4BA66E97C1ED3 9BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\2103A79158C83DF4BA66E97 C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\2103A79158C83DF4BA66E97 C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Classes\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Classes\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 2103A79158C83DF4BA66E97C1ED39BE2. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 2103A79158C83DF4BA66E97C1ED39BE2. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {00203668-8170-44A0-BE44-B632FA4D780F}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {00203668-8170-44A0-BE44-B632FA4D780F} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8663020007 180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\86630 20007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\86630 20007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\8663020007180A44EB446B23AFD4 87F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\8663020007180A44EB446B2 3AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\8663020007180A44EB446B2 3AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Classes\Installer\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Classes\Installer\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Installer\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {00203668-8170-44A0-BE44-B632FA4D780F} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 8663020007180A44EB446B23AFD487F0. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 8663020007180A44EB446B23AFD487F0. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {E6672E63-6C06-4303-8F37-D8CEE82005B0}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\36E2766E60 C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\36E27 66E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\36E27 66E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Windows\CurrentVersion\Installer\Products\36E2766E60C63034F8738DEC8E02 500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\36E2766E60C63034F8738DE C8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\36E2766E60C63034F8738DE C8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Classes\Installer\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Classes\Installer\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Installer\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 36E2766E60C63034F8738DEC8E02500B. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 36E2766E60C63034F8738DEC8E02500B. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D51CF99160 E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D51CF 99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\D51CF 99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Windows\CurrentVersion\Installer\Products\D51CF99160E2EB743BAEAC80F6BC 49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\D51CF99160E2EB743BAEAC8 0F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\D51CF99160E2EB743BAEAC8 0F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Classes\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Classes\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product D51CF99160E2EB743BAEAC80F6BC49FC. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product D51CF99160E2EB743BAEAC80F6BC49FC. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {0252F032-A08C-4EF1-9857-4F41388C8D69}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {0252F032-A08C-4EF1-9857-4F41388C8D69} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\230F2520C8 0A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\230F2 520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\230F2 520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\230F2520C80A1FE48975F41483C8 D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\230F2520C80A1FE48975F41 483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\230F2520C80A1FE48975F41 483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Classes\Installer\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Classes\Installer\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Installer\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {0252F032-A08C-4EF1-9857-4F41388C8D69} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 230F2520C80A1FE48975F41483C8D896. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 230F2520C80A1FE48975F41483C8D896. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {BB8B979E-E336-47E7-96BC-1031C1B94561}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {BB8B979E-E336-47E7-96BC-1031C1B94561} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\E979B8BB63 3E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\E979B 8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\E979B 8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\E979B8BB633E7E7469CB01131C9B 5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\E979B8BB633E7E7469CB011 31C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\E979B8BB633E7E7469CB011 31C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Classes\Installer\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Classes\Installer\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Installer\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {BB8B979E-E336-47E7-96BC-1031C1B94561} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product E979B8BB633E7E7469CB01131C9B5416. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product E979B8BB633E7E7469CB01131C9B5416. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {E04527FE-5AF0-4E4D-9482-8ADF07189712}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\EF72540E0F A5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\EF725 40E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\EF725 40E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\EF72540E0FA5D4E44928A8FD7081 7921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\EF72540E0FA5D4E44928A8F D70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\EF72540E0FA5D4E44928A8F D70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Classes\Installer\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Classes\Installer\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Installer\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product EF72540E0FA5D4E44928A8FD70817921. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product EF72540E0FA5D4E44928A8FD70817921. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {51336046-6691-45E1-BAC1-19EBF0972132}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {51336046-6691-45E1-BAC1-19EBF0972132} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\6406331519 661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\64063 31519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\64063 31519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\6406331519661E54AB1C91BE0F79 1223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\6406331519661E54AB1C91B E0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\6406331519661E54AB1C91B E0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Classes\Installer\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Classes\Installer\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Installer\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {51336046-6691-45E1-BAC1-19EBF0972132} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 6406331519661E54AB1C91BE0F791223. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 6406331519661E54AB1C91BE0F791223. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\69FFEBBF2F C8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\69FFE BBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\69FFE BBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Windows\CurrentVersion\Installer\Products\69FFEBBF2FC8CF64081CE192E32A 6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\69FFEBBF2FC8CF64081CE19 2E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\69FFEBBF2FC8CF64081CE19 2E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Classes\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Classes\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 69FFEBBF2FC8CF64081CE192E32A6C1B. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 69FFEBBF2FC8CF64081CE192E32A6C1B. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {558876C7-CCF2-44B7-A2A4-907D7D89E381}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7C6788552F CC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7C678 8552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\7C678 8552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\7C6788552FCC7B442A4A09D7D798 3E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\7C6788552FCC7B442A4A09D 7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\7C6788552FCC7B442A4A09D 7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Classes\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Classes\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 7C6788552FCC7B442A4A09D7D7983E18. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 7C6788552FCC7B442A4A09D7D7983E18. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {AA2654F1-CB4E-4F06-9278-2FF925D0A039}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1F4562AAE4 BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1F456 2AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\1F456 2AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\1F4562AAE4BC60F42987F29F520D 0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\1F4562AAE4BC60F42987F29 F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\1F4562AAE4BC60F42987F29 F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Classes\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Classes\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 1F4562AAE4BC60F42987F29F520D0A93. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 1F4562AAE4BC60F42987F29F520D0A93. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Found Folder: C:\Program Files\Common Files\Adobe AIR&lt;/p&gt;&lt;p&gt;Delete FAILED&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Found Reg Key: SOFTWARE\Classes\.air\&lt;/p&gt;&lt;p&gt;Delete FAILED&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Found Reg Key: SOFTWARE\Classes\AIR.InstallerPackage\&lt;/p&gt;&lt;p&gt;Delete FAILED&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {FDB3B167-F4FA-461D-976F-286304A57B2A}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {FDB3B167-F4FA-461D-976F-286304A57B2A} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\761B3BDFAF 4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\761B3 BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\761B3 BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\761B3BDFAF4FD16479F68236405A B7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\761B3BDFAF4FD16479F6823 6405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\761B3BDFAF4FD16479F6823 6405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {FDB3B167-F4FA-461D-976F-286304A57B2A} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {FDB3B167-F4FA-461D-976F-286304A57B2A} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 761B3BDFAF4FD16479F68236405AB7A2 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\761B3BDFAF4FD16479F68236405AB7A2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\761B3BDFAF4FD16479F68236405AB7A2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 761B3BDFAF4FD16479F68236405AB7A2. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 761B3BDFAF4FD16479F68236405AB7A2. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 761B3BDFAF4FD16479F68236405AB7A2 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {FDB3B167-F4FA-461D-976F-286304A57B2A}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\080E7FFA47 91FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\080E7 FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\080E7 FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\Products\080E7FFA4791FB54390101EDA1F1 E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\080E7FFA4791FB54390101E DA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\080E7FFA4791FB54390101E DA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 080E7FFA4791FB54390101EDA1F1E50D in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\080E7FFA4791FB54390101EDA1F1E50D for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\080E7FFA4791FB54390101EDA1F1E50D for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 080E7FFA4791FB54390101EDA1F1E50D. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 080E7FFA4791FB54390101EDA1F1E50D. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 080E7FFA4791FB54390101EDA1F1E50D client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FB540C64F3 B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\FB540 C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\FB540 C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\Products\FB540C64F3B24CB4E8C4000EFCB8 9DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\FB540C64F3B24CB4E8C4000 EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\FB540C64F3B24CB4E8C4000 EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product FB540C64F3B24CB4E8C4000EFCB89DBD in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\FB540C64F3B24CB4E8C4000EFCB89DBD for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\FB540C64F3B24CB4E8C4000EFCB89DBD for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product FB540C64F3B24CB4E8C4000EFCB89DBD. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product FB540C64F3B24CB4E8C4000EFCB89DBD. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product FB540C64F3B24CB4E8C4000EFCB89DBD client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D272491B29 F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D2724 91B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\D2724 91B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Windows\CurrentVersion\Installer\Products\D272491B29F1FD6499BED8C59EC1 4BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\D272491B29F1FD6499BED8C 59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\D272491B29F1FD6499BED8C 59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Classes\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Classes\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D272491B29F1FD6499BED8C59EC14BCE in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\D272491B29F1FD6499BED8C59EC14BCE for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\D272491B29F1FD6499BED8C59EC14BCE for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product D272491B29F1FD6499BED8C59EC14BCE. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product D272491B29F1FD6499BED8C59EC14BCE. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D272491B29F1FD6499BED8C59EC14BCE client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {A2BCA9F1-566C-4805-97D1-7FDC93386723}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1F9ACB2AC6 655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1F9AC B2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\1F9AC B2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\1F9ACB2AC6655084791DF7CD3983 7632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\1F9ACB2AC6655084791DF7C D39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\1F9ACB2AC6655084791DF7C D39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Classes\Installer\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Classes\Installer\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Installer\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {A2BCA9F1-566C-4805-97D1-7FDC93386723} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F9ACB2AC6655084791DF7CD39837632 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\1F9ACB2AC6655084791DF7CD39837632\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\1F9ACB2AC6655084791DF7CD39837632 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\1F9ACB2AC6655084791DF7CD39837632 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 1F9ACB2AC6655084791DF7CD39837632. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 1F9ACB2AC6655084791DF7CD39837632. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F9ACB2AC6655084791DF7CD39837632 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {A2BCA9F1-566C-4805-97D1-7FDC93386723}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2103A79158 C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\2103A 79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\2103A 79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\2103A79158C83DF4BA66E97C1ED3 9BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\2103A79158C83DF4BA66E97 C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\2103A79158C83DF4BA66E97 C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Classes\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Classes\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 2103A79158C83DF4BA66E97C1ED39BE2 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\2103A79158C83DF4BA66E97C1ED39BE2 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\2103A79158C83DF4BA66E97C1ED39BE2 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 2103A79158C83DF4BA66E97C1ED39BE2. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 2103A79158C83DF4BA66E97C1ED39BE2. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 2103A79158C83DF4BA66E97C1ED39BE2 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {197A3012-8C85-4FD3-AB66-9EC7E13DB92E}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {00203668-8170-44A0-BE44-B632FA4D780F}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {00203668-8170-44A0-BE44-B632FA4D780F} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8663020007 180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\86630 20007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\86630 20007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\8663020007180A44EB446B23AFD4 87F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\8663020007180A44EB446B2 3AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\8663020007180A44EB446B2 3AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Classes\Installer\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Classes\Installer\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {00203668-8170-44A0-BE44-B632FA4D780F} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Installer\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {00203668-8170-44A0-BE44-B632FA4D780F} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 8663020007180A44EB446B23AFD487F0 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\8663020007180A44EB446B23AFD487F0\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\8663020007180A44EB446B23AFD487F0 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\8663020007180A44EB446B23AFD487F0 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 8663020007180A44EB446B23AFD487F0. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 8663020007180A44EB446B23AFD487F0. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 8663020007180A44EB446B23AFD487F0 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {00203668-8170-44A0-BE44-B632FA4D780F}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {E6672E63-6C06-4303-8F37-D8CEE82005B0}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\36E2766E60 C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\36E27 66E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\36E27 66E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Windows\CurrentVersion\Installer\Products\36E2766E60C63034F8738DEC8E02 500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\36E2766E60C63034F8738DE C8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\36E2766E60C63034F8738DE C8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Classes\Installer\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Classes\Installer\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Installer\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {E6672E63-6C06-4303-8F37-D8CEE82005B0} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 36E2766E60C63034F8738DEC8E02500B in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\36E2766E60C63034F8738DEC8E02500B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\36E2766E60C63034F8738DEC8E02500B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\36E2766E60C63034F8738DEC8E02500B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 36E2766E60C63034F8738DEC8E02500B. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 36E2766E60C63034F8738DEC8E02500B. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 36E2766E60C63034F8738DEC8E02500B client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {E6672E63-6C06-4303-8F37-D8CEE82005B0}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D51CF99160 E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D51CF 99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\D51CF 99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Windows\CurrentVersion\Installer\Products\D51CF99160E2EB743BAEAC80F6BC 49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\D51CF99160E2EB743BAEAC8 0F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\D51CF99160E2EB743BAEAC8 0F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Classes\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Classes\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product D51CF99160E2EB743BAEAC80F6BC49FC in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\D51CF99160E2EB743BAEAC80F6BC49FC for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\D51CF99160E2EB743BAEAC80F6BC49FC for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product D51CF99160E2EB743BAEAC80F6BC49FC. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product D51CF99160E2EB743BAEAC80F6BC49FC. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product D51CF99160E2EB743BAEAC80F6BC49FC client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {199FC15D-2E06-47BE-B3EA-CA086FCB94CF}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {0252F032-A08C-4EF1-9857-4F41388C8D69}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {0252F032-A08C-4EF1-9857-4F41388C8D69} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\230F2520C8 0A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\230F2 520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\230F2 520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\230F2520C80A1FE48975F41483C8 D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\230F2520C80A1FE48975F41 483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\230F2520C80A1FE48975F41 483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Classes\Installer\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Classes\Installer\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {0252F032-A08C-4EF1-9857-4F41388C8D69} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Installer\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {0252F032-A08C-4EF1-9857-4F41388C8D69} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 230F2520C80A1FE48975F41483C8D896 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\230F2520C80A1FE48975F41483C8D896\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\230F2520C80A1FE48975F41483C8D896 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\230F2520C80A1FE48975F41483C8D896 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 230F2520C80A1FE48975F41483C8D896. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 230F2520C80A1FE48975F41483C8D896. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 230F2520C80A1FE48975F41483C8D896 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {0252F032-A08C-4EF1-9857-4F41388C8D69}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {BB8B979E-E336-47E7-96BC-1031C1B94561}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {BB8B979E-E336-47E7-96BC-1031C1B94561} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\E979B8BB63 3E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\E979B 8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\E979B 8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\E979B8BB633E7E7469CB01131C9B 5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\E979B8BB633E7E7469CB011 31C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\E979B8BB633E7E7469CB011 31C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Classes\Installer\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Classes\Installer\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {BB8B979E-E336-47E7-96BC-1031C1B94561} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Installer\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {BB8B979E-E336-47E7-96BC-1031C1B94561} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product E979B8BB633E7E7469CB01131C9B5416 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\E979B8BB633E7E7469CB01131C9B5416\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\E979B8BB633E7E7469CB01131C9B5416 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\E979B8BB633E7E7469CB01131C9B5416 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product E979B8BB633E7E7469CB01131C9B5416. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product E979B8BB633E7E7469CB01131C9B5416. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product E979B8BB633E7E7469CB01131C9B5416 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {BB8B979E-E336-47E7-96BC-1031C1B94561}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {E04527FE-5AF0-4E4D-9482-8ADF07189712}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\EF72540E0F A5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\EF725 40E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\EF725 40E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\EF72540E0FA5D4E44928A8FD7081 7921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\EF72540E0FA5D4E44928A8F D70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\EF72540E0FA5D4E44928A8F D70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Classes\Installer\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Classes\Installer\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Installer\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {E04527FE-5AF0-4E4D-9482-8ADF07189712} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product EF72540E0FA5D4E44928A8FD70817921 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\EF72540E0FA5D4E44928A8FD70817921\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\EF72540E0FA5D4E44928A8FD70817921 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\EF72540E0FA5D4E44928A8FD70817921 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product EF72540E0FA5D4E44928A8FD70817921. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product EF72540E0FA5D4E44928A8FD70817921. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product EF72540E0FA5D4E44928A8FD70817921 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {E04527FE-5AF0-4E4D-9482-8ADF07189712}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {51336046-6691-45E1-BAC1-19EBF0972132}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {51336046-6691-45E1-BAC1-19EBF0972132} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\6406331519 661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\64063 31519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\64063 31519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\6406331519661E54AB1C91BE0F79 1223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\6406331519661E54AB1C91B E0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\6406331519661E54AB1C91B E0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Classes\Installer\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Classes\Installer\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {51336046-6691-45E1-BAC1-19EBF0972132} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Installer\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {51336046-6691-45E1-BAC1-19EBF0972132} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 6406331519661E54AB1C91BE0F791223 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\6406331519661E54AB1C91BE0F791223\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\6406331519661E54AB1C91BE0F791223 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\6406331519661E54AB1C91BE0F791223 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 6406331519661E54AB1C91BE0F791223. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 6406331519661E54AB1C91BE0F791223. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 6406331519661E54AB1C91BE0F791223 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {51336046-6691-45E1-BAC1-19EBF0972132}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\69FFEBBF2F C8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\69FFE BBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\69FFE BBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Windows\CurrentVersion\Installer\Products\69FFEBBF2FC8CF64081CE192E32A 6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\69FFEBBF2FC8CF64081CE19 2E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\69FFEBBF2FC8CF64081CE19 2E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Classes\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Classes\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 69FFEBBF2FC8CF64081CE192E32A6C1B in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\69FFEBBF2FC8CF64081CE192E32A6C1B for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\69FFEBBF2FC8CF64081CE192E32A6C1B for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 69FFEBBF2FC8CF64081CE192E32A6C1B. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 69FFEBBF2FC8CF64081CE192E32A6C1B. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 69FFEBBF2FC8CF64081CE192E32A6C1B client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {FBBEFF96-8CF2-46FC-80C1-1E293EA2C6B1}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {558876C7-CCF2-44B7-A2A4-907D7D89E381}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7C6788552F CC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7C678 8552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\7C678 8552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\7C6788552FCC7B442A4A09D7D798 3E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\7C6788552FCC7B442A4A09D 7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\7C6788552FCC7B442A4A09D 7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Classes\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Classes\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {558876C7-CCF2-44B7-A2A4-907D7D89E381} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 7C6788552FCC7B442A4A09D7D7983E18 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\7C6788552FCC7B442A4A09D7D7983E18 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\7C6788552FCC7B442A4A09D7D7983E18 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 7C6788552FCC7B442A4A09D7D7983E18. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 7C6788552FCC7B442A4A09D7D7983E18. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 7C6788552FCC7B442A4A09D7D7983E18 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {558876C7-CCF2-44B7-A2A4-907D7D89E381}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Zapping GUID: {AA2654F1-CB4E-4F06-9278-2FF925D0A039}&lt;/p&gt;&lt;p&gt;MsiZapInfo: Performing operations for user S-1-5-21-515967899-507921405-1801674531-1004&lt;/p&gt;&lt;p&gt;Searching for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} cached package. . .&lt;/p&gt;&lt;p&gt;Searching for install property data for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;Searching user's global config location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-507921405 -1801674531-1004\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-21-515967899-5079 21405-1801674531-1004\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine global config location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1F4562AAE4 BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1F456 2AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Features\1F456 2AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old global config location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Windows\CurrentVersion\Installer\Products\1F4562AAE4BC60F42987F29F520D 0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Products\1F4562AAE4BC60F42987F29 F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Features\1F4562AAE4BC60F42987F29 F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-machine location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Classes\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Components for published component data for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Assemblies for .Net assembly data for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Win32Assemblies for Win32 assembly data for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Classes\Installer\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching old per-user location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Classes\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Classes\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Classes\Installer\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching per-user location for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Assemblies for .Net assembly data for the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKCU\Software\Microsoft\Installer\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for product {AA2654F1-CB4E-4F06-9278-2FF925D0A039} in per-user managed location. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 upgrade codes in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\UpgradeCodes...&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for patches for product 1F4562AAE4BC60F42987F29F520D0A93 in Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-507921405- 1801674531-1004\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93\Patches&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Products\1F4562AAE4BC60F42987F29F520D0A93 for product data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Managed\S-1-5-21-515967899-50792 1405-1801674531-1004\Installer\Features\1F4562AAE4BC60F42987F29F520D0A93 for product feature data. . .&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 1F4562AAE4BC60F42987F29F520D0A93. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp;&amp;nbsp; HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\Components key is not present.&lt;/p&gt;&lt;p&gt;Searching for shared DLL counts for components tied to the product 1F4562AAE4BC60F42987F29F520D0A93. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 client info data. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for product 1F4562AAE4BC60F42987F29F520D0A93 client info data. . .&lt;/p&gt;&lt;p&gt;Searching for Installer files and folders associated with the product {AA2654F1-CB4E-4F06-9278-2FF925D0A039}. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the user's profile. . .&lt;/p&gt;&lt;p&gt;&amp;nbsp; Searching for files and folders in the %WINDIR%\Installer folder&lt;/p&gt;&lt;p&gt;FAILED to clear all data.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;/blockquote&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:dcc733a9-c55b-4e0c-b00d-934626c634c0] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <pubDate>Sun, 13 Nov 2011 15:56:38 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/924512</guid>
      <dc:date>2011-11-13T15:56:38Z</dc:date>
      <clearspace:dateToText>3 years 15 hours ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Disabled Flash with AIR BBH in IE 8 = X</title>
      <link>https://forums.adobe.com/thread/923117</link>
      <description>&lt;!-- [DocumentBodyStart:859783b0-f51e-4607-baa7-276a3db55da5] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;If I have Flash installed but &lt;span style="text-decoration: underline;"&gt;disabled&lt;/span&gt; and open an AIR browser-based help in IE8, I get the missing-image X, instead of the usual alternative content that other browsers display.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Does anyone else have the same problem? &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;RH 8.0.2.208&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:859783b0-f51e-4607-baa7-276a3db55da5] --&gt;</description>
      <pubDate>Wed, 09 Nov 2011 16:28:00 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/923117</guid>
      <dc:date>2011-11-09T16:28:00Z</dc:date>
      <clearspace:dateToText>3 years 4 days ago</clearspace:dateToText>
      <clearspace:messageCount>3</clearspace:messageCount>
      <clearspace:replyCount>2</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>How does one approve comments (RH9 - AirHelp output)?</title>
      <link>https://forums.adobe.com/thread/923115</link>
      <description>&lt;!-- [DocumentBodyStart:cc606760-70bb-4500-9f9c-e7da6f78e3c5] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Okay - I may be a bit thick, but I just don't get this AirHelp thing.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I can see that it creates a stand-alone Help Installer on a client system (like a word CHM).&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I see that the client user can create a comment, and this comment is written to an intranet-accessilbe XML file.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I assume other client users on which this particular Help was installed could also comment on the file (writing to the same XML file).&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I do not understand the Moderate feature works. I have no idea how the "moderator" approves comments (yes - I see there is password protection for moderation - but where does one enter that password and moderate?).&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Do unmoderated comments show up on every user's AirHelp (assuming they Send/Receive comments)?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I am only testing this file locally - so even I've installed two separate Airhelp packages, I'm doing so under my own corporate account - so this may explain some confusion.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Sorry - I just don't see this obviously addressed anywhere. Maybe I'm just looking in the wrong place.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks for any assistance.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;George&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:cc606760-70bb-4500-9f9c-e7da6f78e3c5] --&gt;</description>
      <pubDate>Wed, 09 Nov 2011 16:19:27 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/923115</guid>
      <dc:date>2011-11-09T16:19:27Z</dc:date>
      <clearspace:dateToText>3 years 4 days ago</clearspace:dateToText>
      <clearspace:messageCount>3</clearspace:messageCount>
      <clearspace:replyCount>2</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>reading / organizing comments</title>
      <link>https://forums.adobe.com/thread/922781</link>
      <description>&lt;!-- [DocumentBodyStart:9f36ba04-1fbf-4501-bc80-b4a57b8eddda] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;We are just starting using the comment feature in Airhelp&lt;/p&gt;&lt;p&gt;All my end users will type comments and i ll be the only one reading them, replying to them...&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Sould they type the comments in the commenting pane, then press Save, then Send Receive ?&lt;/p&gt;&lt;p&gt;If i read them inside the Airhelp i am afraid it will be hard to keep track of the comments (too many of them)&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;When using commenting pointing to one XML file, how do you retrieve the comments, i mean which software do you use to open/organize the comments of this XML file ?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any helps will be greatly appreciated&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Thanks&lt;/p&gt;&lt;p&gt;Thomas&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:9f36ba04-1fbf-4501-bc80-b4a57b8eddda] --&gt;</description>
      <pubDate>Tue, 08 Nov 2011 19:19:13 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/922781</guid>
      <dc:date>2011-11-08T19:19:13Z</dc:date>
      <clearspace:dateToText>3 years 6 days ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Air Browser Based Help: "Click here to show TOC/index" link when opening htm files?</title>
      <link>https://forums.adobe.com/thread/918734</link>
      <description>&lt;!-- [DocumentBodyStart:66e7984e-10e1-48d7-a45a-272d41af258a] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hi&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I'm testing out the Air Browser Based Help, and I'm missing the "display TOC/index" link in topics.&lt;/p&gt;&lt;p&gt;In the "regular" WebHelp, you could open any htm file in the WebHelp output (i.e not the main help htm file) and the page would display a link at the top, which would display the proper WebHelp framework when clicked (TOC, index, toolbar etc). I think this was an ActiveX control, since IE would display a security warning.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Is there no such functionality in Air Browser Based Help?&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Br, &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Torgeir&lt;/p&gt;&lt;p&gt; &lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;a&gt;&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:66e7984e-10e1-48d7-a45a-272d41af258a] --&gt;</description>
      <pubDate>Fri, 28 Oct 2011 07:50:13 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/918734</guid>
      <dc:date>2011-10-28T07:50:13Z</dc:date>
      <clearspace:dateToText>3 years 2 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Using AIR instead of HTML help</title>
      <link>https://forums.adobe.com/thread/916411</link>
      <description>&lt;!-- [DocumentBodyStart:30353c2a-7b58-491d-87dc-95a20633f91a] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;we have our entire help system in RoboHelp (linked FM files).&amp;nbsp; It is currently being produced and included in the software install as MSHTML help.&amp;nbsp; What is the advantage, if any, of transitioning to AIR as the published platform?&amp;nbsp; Does AIR need to be installed by the end user or does it have to be included in our build as a component?&amp;nbsp; I gather vaguely that AIR can have offline static as well as online updates of help content.&amp;nbsp; How is this configured?&amp;nbsp; What is a good starter guide for the transition?&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:30353c2a-7b58-491d-87dc-95a20633f91a] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">autoupdate</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">use_offline_help</category>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">robohelp_9</category>
      <pubDate>Fri, 21 Oct 2011 19:07:05 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/916411</guid>
      <dc:date>2011-10-21T19:07:05Z</dc:date>
      <clearspace:dateToText>3 years 3 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
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    <item>
      <title>Changing default size of Air's Content/Navigation Pane</title>
      <link>https://forums.adobe.com/thread/914367</link>
      <description>&lt;!-- [DocumentBodyStart:2b07947a-f523-40ca-bc80-79e2febf9fe4] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Regarding Air application Help built using RoboHelp 9 (Template: Classic Help / Skin: Morello Classic).&amp;nbsp;&amp;nbsp; I am trying to change the opening/default percentage of screen consumed by Air's navigation/Contents (left) pane versus the topic (right) pane.&amp;nbsp; I can't find a UI parameter or even the config file that controls that.&amp;nbsp; Note that I am talking about Help being displayed in Adobe Air application, and not browser-based Help&amp;nbsp; Thanks.&amp;nbsp; Levy_17&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:2b07947a-f523-40ca-bc80-79e2febf9fe4] --&gt;</description>
      <category domain="https://forums.adobe.com/tags#/?containerType=14&amp;container=4314">air_help</category>
      <pubDate>Mon, 17 Oct 2011 12:58:22 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/914367</guid>
      <dc:date>2011-10-17T12:58:22Z</dc:date>
      <clearspace:dateToText>3 years 4 weeks ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
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    <item>
      <title>Browser Based AIR Help not displaying in browser</title>
      <link>https://forums.adobe.com/thread/913673</link>
      <description>&lt;!-- [DocumentBodyStart:189999d9-ce2f-4de9-904f-dba2c818ccd8] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;Hi All!&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Publishing with RoboHelp 8...&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;WebHelp generates and publishes properly to the server. Viewable, working, all good.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Browser Based AIR Help previews, generates, publishes, but won't display via IE or Safari. All that I get is a blank page instead of index.htm&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Side Note/Side Issue: Project contains links to Baggage File PDF's. The links in the WebHelp version works properly. The BB AIRHelp only displays a blank page &lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any thoughts?&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:189999d9-ce2f-4de9-904f-dba2c818ccd8] --&gt;</description>
      <pubDate>Fri, 14 Oct 2011 19:11:35 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/913673</guid>
      <dc:date>2011-10-14T19:11:35Z</dc:date>
      <clearspace:dateToText>1 year 10 months ago</clearspace:dateToText>
      <clearspace:messageCount>35</clearspace:messageCount>
      <clearspace:replyCount>34</clearspace:replyCount>
      <clearspace:objectType>0</clearspace:objectType>
    </item>
    <item>
      <title>Left Pane Width in Browser-Based Air Help</title>
      <link>https://forums.adobe.com/thread/913324</link>
      <description>&lt;!-- [DocumentBodyStart:2385bd81-8f68-4264-ad20-2b8afa93ce87] --&gt;&lt;div class="jive-rendered-content"&gt;&lt;p&gt;&lt;span&gt;I recently transitioned to TCS 3.5 and have noticed an issue with my generated browser-based Air help where the left pane (Contents / Index / Glossary etc) is way too large (far larger than the longest topic name). This was not the case with the exact same project generated as browser-based Air help in TCS 2.0. I saw this thread (&lt;/span&gt;&lt;a class="" href="https://forums.adobe.com/message/3295664#3295664#3295664"&gt;http://forums.adobe.com/message/3295664&lt;/a&gt;&lt;span&gt;) which alluded to this same issue with RH 8 though in that case the author wished to &lt;strong&gt;increase &lt;/strong&gt;the size of the pane.&lt;/span&gt;&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;This issue has been consistent across Firefox and Internet Explorer and at differing screen resolutions. I know the width of the left pane can be manually adjusted but my audience is not exactly tech savvy and this would not be intuitive for them. The response to the RH8 thread indicated that the size could NOT be adjusted. I am hoping that this is not the case for RH - OR - at least someone can explain why the same project generated in TCS 2 does not reflect this increased width issue.&lt;/p&gt;&lt;p style="min-height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Any assistance would be appreciated.&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:2385bd81-8f68-4264-ad20-2b8afa93ce87] --&gt;</description>
      <pubDate>Thu, 13 Oct 2011 23:45:51 GMT</pubDate>
      <author>forums_noreply@adobe.com</author>
      <guid>https://forums.adobe.com/thread/913324</guid>
      <dc:date>2011-10-13T23:45:51Z</dc:date>
      <clearspace:dateToText>3 years 6 days ago</clearspace:dateToText>
      <clearspace:messageCount>2</clearspace:messageCount>
      <clearspace:replyCount>1</clearspace:replyCount>
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