• Where can I find the "Extended Support Release" of Flash Player for Windows or Macintosh?

    ***************************************************************** Flash Player Announcement: ATTENTION: Important Changes to Extended Support ReleaseThe Extended Support Release was originally created to help minimiz...
    chris.campbell
    last modified by chris.campbell
  • How do I fix Windows permission problems with Flash Player?

    Not applicable to Windows 8 and above.     Occasionally users can encounter the following scenarios:   'Failed to register' or other permissions error during installation. After installing Flash Play...
    chris.campbell
    last modified by chris.campbell
  • How do I do a clean install of Flash Player - Windows?

    In most cases, a clean install is not required when installing Flash Player.  The Flash Player installer will upgrade previous installs without having to uninstall first.  However, if you find you're running...
    chris.campbell
    last modified by chris.campbell
  • Where do I find the Flash Player installation log on Windows?

    The Flash Player installer generates multiple log files that can provide crucial troubleshooting clues when you are unable to install.  The following FAQ describes how to locate these log files so that you can pr...
    chris.campbell
    last modified by chris.campbell
  • How do I quit Safari (or another browser/app) in OS X

    Flash Player requires all applications that use it to be closed/terminated in order to install or uninstall Flash Player.  On OS X, simply closing the application window does not terminate/quit the application.&#...
    maria__
    last modified by maria__
  • How do I report a Flash Player crash to Adobe?

    One of the most frustrating things that can happen when using software are crashes.  We understand that and we're constantly working on fixing them when we receive reports.  If you've run into a crash and wo...
    chris.campbell
    last modified by chris.campbell
  • How to perform a "clean install" of Flash Player in Mac OS X

    To start, Please follow the Uninstall instructions posted here: Uninstall Flash Player | Mac OS   Download the offline installer posted at the bottom of the Installation problems | Flash Player | Mac page, in th...
    Mike M
    last modified by Mike M
  • Is there a way to be automatically notified when a new Flash Runtime release is made?

    Just subscribe to the following feed and you'll be kept up to date with both the current releases and beta versions of Flash Player and AIR.   Adobe Flash Runtime Announcements Feed   You can also receive ...
    chris.campbell
    last modified by chris.campbell
  • Where do I find the Flash Player installation log on the Macintosh?

    The Flash Player installer generates multiple log files that can provide crucial troubleshooting clues when you are unable to install.  The following FAQ describes how to locate these log files so that you can pr...
    chris.campbell
    last modified by chris.campbell
  • Enabling Flash Player in Internet Explorer

    If you’re having problems viewing Flash content on the Web using Internet Explorer 9 or higher, even though you’re sure Flash Player is installed, it may be because the Flash Player Add-on has been disable...
    chris.campbell
    last modified by chris.campbell
  • Upcoming Flash Player Distribution Changes FAQ

    Why are the current distribution pages and links being decommissioned? Third parties have been spoofing the Flash Player download pages in an attempt to spread malware.  We are enabling Adobe ID login on the pag...
    chris.campbell
    last modified by chris.campbell
  • How do I troubleshoot Flash Player's protected mode for Firefox?

    Starting with Flash Player 11.3, a protected mode was added as a new security enhancement for Firefox 4.0 and greater on Windows Vista and higher.  This security enhancement is designed to limit the impact of att...
    chris.campbell
    last modified by chris.campbell
  • How do I disable or enable hardware acceleration?

    If you're running into difficulties displaying Flash video, one of the first troubleshooting steps is to disable hardware acceleration in Flash Player.   It's a simple process but I've seen situations where gett...
    chris.campbell
    last modified by chris.campbell
  • ActiveX Filtering in Internet Explorer

    If you have completed the steps in our Enabling Flash Player in Internet Explorer 9 FAQ and continue to have problems seeing Flash content, please see the following video and instructions to learn how to disable Activ...
    chris.campbell
    last modified by chris.campbell
  • How does Flash Player differ on various browsers?

    Internet Explorer: Flash Player is installed as ActiveX® plug-in. Installing Flash Player in Internet Explorer doesn't install Flash Player on other browsers, such as Mozilla Firefox, Opera, or Safari. On Windows...
    Sunil_Bhaskaran
    last modified by Sunil_Bhaskaran
  • How do I manually install Flash Player on my Android device?

    Flash Player for Android is no longer available for download from the Google Play app store, but Android users can still download and install Flash Player from the Archived Flash Player Versions page on the Adobe webs...
    chris.campbell
    last modified by chris.campbell
  • How to close Internet Explorer and other programs running on Windows?

    In order for Flash Player to be installed or updated, any programs that use Flash Player must be closed.  This includes Internet Explorer or other browsers, instant messengers, Skype, etc.   These programs ...
    pwillener
    last modified by pwillener
  • Flash Player installation and update questions and answers

    How do I verify that I have the latest version of Flash Player?   If you receive a message that tells you that Flash Player is out of date or a new version of Flash Player is available, you can verify this by vi...
    chris.campbell
    last modified by chris.campbell
  • What userid & password do I need to install Flash Player?

    You do not need an Adobe ID to download Flash Player.  However, your operating system may prompt you for a userid & password during the installation of Flash Player.  That userid & password is the ad...
    pwillener
    last modified by pwillener
  • How do I install Flash Player on Windows 8?

    If you are using Windows 8, Flash Player is now embedded into the operating system for Internet Explorer so there is no need to manually install.  Updates will automatically be made available through the built in...
    chris.campbell
    last modified by chris.campbell