FAQ: Why does audio not go to the track where I drop it? (Premiere Pro CS5.5, and earlier) See this video: Why does audio not go to the track where I drop it? 
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro? If you're having problems with sequence presets and codecs missing from Premiere Pro, see this document for solutions for this activation issue. This document relates to the following problems: missing sequen... FAQ: Encore CS6 not installed with Creative Cloud With the new subscription model, Encore is no longer updated with the other Creative Cloud apps. While installing these applications, there is no option to download Encore CS6, which is the last version of this progra... 
FAQ: Where can I find a PDF of the Help documentation? Searching the Help documentation for Premiere Pro is much easier in PDF format. It's also useful to have a PDF of the Help in case you don't have access to the internet. Here is the link: http://blogs.adobe.co... FAQ: What information should I provide when asking a question on this forum? When asking a question on the Premiere Pro user-to-user forums, you can make it easier for folks to help you by proactively providing the answers to the following questions: What version of Premiere Pro? Includ... FAQ: Where can I get help with downloading and installation? See this page for options for contacting Adobe regarding problems with downloading and installation: "Contact support - download and installation" You can ask questions and search for answers on the Adobe use... FAQ: Why is there no audio during playback? See this troubleshooting document: "No sound during playback in Adobe Premiere Pro" FAQ: Where can I get information and help regarding pricing, shipping, orders, and activation? The first place to try is here: "FAQ lists for customer service (purchasing, activation, downloads, and such)" If you still can’t find an answer, feel free to contact Adobe Customer Service. For... FAQ: What are the best export settings? For a video version of this frequently asked question and answer, see this video: What's the best export format or codec? Compression is essential for reducing the size of movies so that they can be&nbs... FAQ: How do I make Premiere Pro faster? See this article and all that it points to: optimizing for performance: Adobe Premiere Pro and After Effects FAQ: How do I learn Premiere Pro? If you're new to video editing, a good place to get started learning Premiere Pro is this article, which collects an ordered and curated set of high-quality materials from various sources: Getting started with Adobe ... FAQ: How do I submit a bug report or feature request or otherwise give feedback about Premiere Pro? The best way to submit a bug report or feature request is to use the bug-report/feature-request form. The Premiere Pro team doesn’t necessarily see and record every post on every forum and social n... FAQ: How do I get rid of black bars around my movie? See this video: How do I get rid of black bars around my movie? FAQ: Why can't Premiere Pro import my file? See this video, which explains supported import formats, container files, and codecs: Why can't Premiere Pro import my file? For a list of formats that you can import into Adobe Premiere Pro, see this page: ... FAQ: Why do I have a red or yellow bar over my sequence, and how do I render previews? The first thing to know is that a yellow bar isn't a sign of a problem (nor is a red bar, necessarily). See this article for details: Red, yellow, and green render bars and what they mean ... and thi... FAQ: What are CUDA and the Mercury Playback Engine, and how do I use them? See these articles: CUDA, Mercury Playback Engine, and Adobe Premiere Pro Adobe Premiere Pro CS5.5 improvements in CUDA processing and the Mercury Playback Engine ... and these movies: GPU: CUDA The Mercur... FAQ: How do I export a movie for YouTube, Vimeo, iPad, iPhone, or Apple TV? When you export your movie, choose H.264 as the format and then choose the appropriate YouTube, Vimeo, iPad, iPhone, or Apple TV encoding preset from the Preset menu. See this video for instructions for using ... FAQ: What computer and components should I buy for Premiere Pro or After Effects? See this page for the official minimum system requirements for Premiere Pro. See this page for the official minimum system requirements for After Effects. Note that the minimum system requirements are just th... FAQ: How do I choose the right sequence settings? In general, the settings of a sequence should match those of the primary footage type in the sequence. Though Premiere Pro can mix footage of various types in a sequence and compensate for differences in characteristi... FAQ: Why is playback stuttering when I preview within Premiere Pro? Stuttering or jerky playback is very often caused by the inability of your computer system and/or Premiere Pro to render and play frames as quickly as necessary for realtime playback. Causes vary, including su...
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