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Announcement 1 Did You Receive Help?
Announcement:Did You Receive Help?
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by Bill Hunt (June 28, 2012)

Many people post with problems, in hope to get solutions. If you received help, or got your problem solved, please take a moment to come back, and mark a correct answer as "Correct," and also any helpful replies as "Helpful."    This helps others, who visit your thread, maybe years later. Adobe is also closely monitoring the forums, and your feedback in the areas above, and below, will benefit everyone, as Adobe tracks the data. Many of their decisions in the future will be based on those data.    Also, there is a little question, near the bottom of the Replies to your post, where you can choose from "Was this helpful Yes - No?" Please click on either the Yes, or the No, to reflect the helpfulness of the Replies.

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Announcement 2 Premiere Elements 10 NVIDIA Video Card Driver Roll Back
Announcement:Premiere Elements 10 NVIDIA Video Card Driver Roll Back
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by Bill Hunt (March 4, 2014)

If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.     Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.     Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports  http://forums.adobe.com/thread/1317675     Older NVIDIA GeForce drivers can be found  http://www.nvidia.com/Download/Find.aspx?lang=en-us     A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found  http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html    This information graciously provided by ATR.

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    • Thread Premiere Elements 9 crashes when trying to create new project?

      Premiere Elements 9 crashes when trying to create new project?

      I dont seem to be able to get this application to work..... it was fine a few months ago, but when I went to create a new project it continually crashes out when you try and open an existing or new project file.  ...
      dudleythedog
      created by dudleythedog
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      Premiere Elements 9 crashes when trying to create new project?

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      • Thread Why is my video exporting media from off screen?

        Why is my video exporting media from off screen?

        In other words, why is my project exporting like this when I share it, when it does not look like this in premiere? The logo is supposed to be on top of the video.The picture I used is also messed up. I put a black bo...
        addiem
        created by addiem
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        Why is my video exporting media from off screen?

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        • Thread Why won't Premiere run?

          Why won't Premiere run?

          Hi, I have used Premiere Elements in the past on my computer with no issues, but it's been about 18 months since I last tried to do anything with it. Recently my kids upgraded their iPhones and I was suspicious that...
          kjg48359
          last modified by kjg48359
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          Why won't Premiere run?

          in Premiere Elements

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          • Thread Wacom Intuos 4 tablet and pen compatability?

            Wacom Intuos 4 tablet and pen compatability?

            I am trying to use my tablet and pen with Premiere Elements and find that I can only do a very limited amount. I can select files for importing and can drag them onto the timeline. I can also expand the audio and vide...
            davidbmcgill
            last modified by davidbmcgill
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            Wacom Intuos 4 tablet and pen compatability?

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            • Thread Problems to reinstall Premiere Elements 12 - bought Premiere Elements 13 and also have problems with the installation , see log. Hope you can help?  KEJ1131

              Problems to reinstall Premiere Elements 12 - bought Premiere Elements 13 and also have problems with the installation , see log. Hope you can help?  KEJ1131

              See the log file here: http://bannerportalen.dk/PDApp.log   Best regards Knud Erik Joergensen
              Knej
              last modified by Knej
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              Problems to reinstall Premiere Elements 12 - bought Premiere Elements 13 and also have problems with the installation , see log. Hope you can help?  KEJ1131

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              • Thread Premiere 12 Publishing questions

                Premiere 12 Publishing questions

                1. What's the best output selection to put a video on a DVD to playback on my HDTV through my DVD player?  2. Do I select 1080i or 1080p? 3. What size should I make my still pictures that will be included? 4....
                AlanKL
                last modified by AlanKL
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                Premiere 12 Publishing questions

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                • Thread Numbering Image Files

                  Numbering Image Files

                  I number 250 files so that the order goes 1,2,3,4. ....20 250.  However, when I Add Media, Premiere 12 places them in the order where the highest digit number has priority.  So that the order is 1, 10, 101,....
                  AlanKL
                  last modified by AlanKL
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                  Numbering Image Files

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                  • Thread My Premiere Pro stopped conforming files any idea how to turn this feature back on or what to do?

                    My Premiere Pro stopped conforming files any idea how to turn this feature back on or what to do?

                    My Question is as stated above its quite a frustrating problem and  notice it because my audio was not synced from a video that I imported into the program. But when i played the file in my normal video player th...
                    GREGENSTEIN
                    last modified by GREGENSTEIN
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                    My Premiere Pro stopped conforming files any idea how to turn this feature back on or what to do?

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                    • Thread Premiere Elements 12 Music Crash

                      Premiere Elements 12 Music Crash

                      Every time I import music from iTunes Premiere Elements 12 shuts down. I never had this problem before yesterday afternoon. Any help would be appreciated.
                      PsychoTheClown
                      last modified by PsychoTheClown
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                      Premiere Elements 12 Music Crash

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                      • Thread DVD Burner not found

                        DVD Burner not found

                        I have recently installed a new DVD burner on my PC however when I tried to burn a DVD from Premier Elements it states that the burner is not found. I have however been able to burn a disc when using AVCHD as it find...
                        tdjr
                        last modified by tdjr
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                        DVD Burner not found

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                        • Thread How do I import music?

                          How do I import music?

                          How do I import music into Premier Elements?  I keep getting an error: "The importer reported a generic error."  What does this mean?
                          dkschwen61
                          last modified by dkschwen61
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                          How do I import music?

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                          • Thread PE8 and Encoding/Burning Error:  Unknown Error:2131042562

                            PE8 and Encoding/Burning Error:  Unknown Error:2131042562

                            Hello all:   I'm new to the forum and came across an issue.  I had initially responded to an old post but at the direction of a couple veterans they guided me into doing a fresh post and to provide a lot mor...
                            Mark22011
                            last modified by Mark22011
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                            PE8 and Encoding/Burning Error:  Unknown Error:2131042562

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                            • Thread Blu-ray no burners detected PE8, Windows 7

                              Blu-ray no burners detected PE8, Windows 7

                              I am running PE8/Windows7 Home Premium on a Dell Studio XPS computer.  My DVD/CD ROM Drives are listed in device manager as follows:   HL-DT-ST-DVD+-RW 6H50N    and PLDS DVDRWBD DH-6E2S. I ha...
                              red34start
                              last modified by red34start
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                              Blu-ray no burners detected PE8, Windows 7

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                              • Thread Missing burners

                                Missing burners

                                Over the years there have been many many instances of Premiere Elements not detecting attached DVD / CD burners. I know this because it has now happened to me twice - so I've been researching. I found one instance of ...
                                nealeh
                                last modified by nealeh
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                                Missing burners

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                                • Thread Audio changes for Menu themes

                                  Audio changes for Menu themes

                                  The menu themes in Premiere Elements 12 do not allow a change to the volume on the preset music scores in the Main Menu page; or allow for a change-out to another music choice on the presets for the "Scene Selection" ...
                                  TKpix
                                  last modified by TKpix
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                                  Audio changes for Menu themes

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                                  • Thread I've imported a video, how do I make a photo from one of the frames in the video?

                                    I've imported a video, how do I make a photo from one of the frames in the video?

                                    I've imported a video, how do I make a photo from one of the frames in the video?
                                    rlswann
                                    last modified by rlswann
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                                    I've imported a video, how do I make a photo from one of the frames in the video?

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                                    • Thread Whenever I publish a video with Premiere Elements 12 there is no audio on playback.  Any ideas?

                                      Whenever I publish a video with Premiere Elements 12 there is no audio on playback.  Any ideas?

                                      Why do my published projects have no audio even though audio is present on the video clips I am using?
                                      Forsight
                                      last modified by Forsight
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                                      Whenever I publish a video with Premiere Elements 12 there is no audio on playback.  Any ideas?

                                      in Premiere Elements

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                                      • Thread Cannot open Premiere Elements 13 Editor

                                        Cannot open Premiere Elements 13 Editor

                                        Fully paid PE 13. Downloaded and installed. Opened Organizer and was required to log in and accept Software licence agreement. Did so. Selected some clips. Created folder for them. Selected Editor. Was required to log...
                                        Oldcameraman
                                        last modified by Oldcameraman
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                                        Cannot open Premiere Elements 13 Editor

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                                        • Thread I was doing a trial with Premiere Elements 12 and found it worked with my old Sony Digital Handycam to upload videos using firewire.  However now Adobe won't let me purchase it has it has released premier 13.  I have a trial version of that but can't find

                                          I was doing a trial with Premiere Elements 12 and found it worked with my old Sony Digital Handycam to upload videos using firewire.  However now Adobe won't let me purchase it has it has released premier 13.  I have a trial version of that but can't find

                                          I was doing a trial with Premiere Elements 12 and found it worked with my old Sony Digital Handycam to upload videos using firewire.  However now Adobe won't let me purchase it because they have released premier ...
                                          OldCamera
                                          last modified by OldCamera
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                                          • 1
                                          • 1
                                          I was doing a trial with Premiere Elements 12 and found it worked with my old Sony Digital Handycam to upload videos using firewire.  However now Adobe won't let me purchase it has it has released premier 13.  I have a trial version of that but can't find

                                          in Premiere Elements

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                                          • Thread Download link for Premier Elements 12 doesn't offer English 64 bit

                                            Download link for Premier Elements 12 doesn't offer English 64 bit

                                            I am in the middle of an import project and my Elements 12 became corrupt because I uninstalled Photoshop Elements 12.  I need to download PE 12 registered, licensed, paid for but the link I found (Download Premi...
                                            timmyleeturner
                                            last modified by timmyleeturner
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                                            Download link for Premier Elements 12 doesn't offer English 64 bit

                                            in Premiere Elements

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