• RoboHelp server not returning any search results

    I am using RoboHelp Server 9 with RoboHelp 11, using WebHelp Pro. My table of contents and index are working fine, but my search pane is not returning any results. It just keeps coming back with "Sorry, we were unable...
    loren.paulsen
    last modified by loren.paulsen
  • The help page you are looking for can be found at here.

    Hi all,   I'm trying to reach context sensitive help by constructing a URL like this: "http://helpsite.com/robohelp/server?area=abc_12&prj=asd_21&ctxid=555"   This URL is then opened in a simplifie...
    elundqvist
    last modified by elundqvist
  • Any way to link link between merged projects on RH Server?

    Hi. Me again.   Is there any way to maintain links between pages of different merged projects in RH Server?   To clarify, consider the crude sample presentation of a projects merged in RH Server. Say that...
    kdeuler
    last modified by kdeuler
  • RoboHelp Server 9 Web Administrator Login not working

    We have successfully installed Robo Help Server 9 and Apache Tomcat 7.0. We are successfully created the context in Robo Help Configuration Manager.   My laptop configuration: Win 7 64bit   During Web Admi...
    Narayanasamy Dhanashekar
    last modified by Narayanasamy Dhanashekar
  • Are client access licenses (CALs) required for a RH Server deployment with SQL Server?

    All-  Does one have to purchase CALs in order to use a RH Server deployment with SQL Server. My IT guy seems to think that if we expect, say, a maximum of 20 users hitting our site at once, then 40 CALs would be ...
    kdeuler
    last modified by kdeuler
  • Any way to customize the RH Server login screen?

    All-   Continued tests of the RH Server seems to show that when someone (say, a customer who's interested in accessing content) attempts to access a protected site, they are presented with the standard RHS Admin...
    kdeuler
    created by kdeuler
  • How to view area-specific projects in merged Help?

    Hi-   While I have been successful in getting RH Server to merge the projects shown below:     ...and access the merged projects in this landing page...   http://localhost:8080/robohelp/server &...
    kdeuler
    last modified by kdeuler
  • RH Server on a VMWare virtual machine?

    Hi. Has anyone had success deploying RH Server on a VMWare virtual machine? Are there any gotchas one should be aware of?   Thanks!   -Kurt
    kdeuler
    last modified by kdeuler
  • SQL Server Express causing log in difficulties....

    All-   Well, I'm not out of the woods yet. I've discovered that my issues of logging in to RHS Config Manager (admin/admin, but then nothing happens when I click Sign-In) returns when I select SQL Server Express...
    kdeuler
    created by kdeuler
  • Am I trying to add users to a group correctly?!

    Experts (Dave?!):   As posted yesterday, I'm finally able to log in to the RHS Admin Console.   I've been testing the Users areas. I'm having trouble adding users to a group other than the RobAdmin. Please...
    kdeuler
    created by kdeuler
  • RH Server 9's Web Admin "Sign In" button is doing nothing...

    Hi all. I'm just now experimenting with a trial copy of RH Server 9.   ISSUE: When I attempt to log in to the Web Administrator (pictured below) with admin/admin for ID/pwd, nothing happens when I click the Sign...
    kdeuler
    last modified by kdeuler
  • If RH Server's database goes down, does RH Server go down also?

    Hi experts. I've a couple RH Server questions:   Supposing RH Server's database fails, or at least it's connection to the database fails. What would be the consequences. That is, would RH Server crash and not se...
    kdeuler
    last modified by kdeuler
  • RH9 Server reporting and searching dilema

    We had RH9 and server went live recently. But unfortunately stuck in this dilemma:   In order to get better searching function, we have to use one pane instead of two panes; With one pane, RH9 server stops gene...
    Frances Guan
    last modified by Frances Guan
  • Robohelp server sign in not working

    Hi,   I have downloaded and install Robohelp server 9, configured it with tomcat 7 as mentioned in this video tutorial http://blogs.adobe.com/techcomm/files/2012/11/Install-Configure-Publish-on-RoboHelpServer9 ....
    HelloWorld1
    last modified by HelloWorld1
  • Any comments on speed and robustness of RH Server running on Windows 7 and using SQL Server Express?

    Hi. Can anyone comment on their experience using RH Server on Windows 7 and using SQL Server Express? That is, is it stable and fast enough for delivering Web Help Pro documentation to support occasional viewer browse...
    kdeuler
    last modified by kdeuler
  • Happy Birthday!

    Just a heads up to all of you RoboHelp Server folks that know my dear friend John Daigle. Today is his birthday!   Happy Birthday to John! May you have many more and thanks for all the help you unselfishly give....
    Captiv8r
    last modified by Captiv8r
  • Can RH server host JavaDocs?

    Hi. Can RH server host JavaDocs, or can it only host WebHelp Pro/Flash Pro.  I'd like to publish JavaDocs but use the authorization features built in to RS Server.   Perhaps there's a utility for importing ...
    kdeuler
    last modified by kdeuler
  • Is RH Server offered anywhere as a hosted service?

    Hi. Is anyone aware if RH Server is available (from Adobe and/or 3rd party) as a service? A quick google search didn't reveal any hits, so I thought I'd ask the group.   Our IT people would be interested in havi...
    kdeuler
    last modified by kdeuler
  • Can RoboHelp projects be part of more than one RH server project group?

    Hi. I'm wondering if a RH project can be made part of 2 or more project groups. I'm interested in having the content of a project appear in more than one "search domain" (RHS virtual Web site -- I've forgotten the ter...
    kdeuler
    last modified by kdeuler
  • Running RoboHelp 10 and RoboHelp 11 on the same system

    Background Windows 7, 64-bit operating system. Upgraded RoboHelp 10 to RoboHelp 11 this week. Upgraded my RH10 WebHelp Proj project (released with our 2.0 application) to start editing for release with 3.0 applicat...
    AIR-Chayah
    last modified by AIR-Chayah