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All Communities > RoboHelp > RoboHelp for Word

RoboHelp for Word

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Announcement 1 What version?
Announcement:What version?
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by Peter Grainge (January 13, 2014)

Please start all threads with the version of RoboHelp you are using.

 

If you join a thread because you have the same problem, please state the version you are using.

 

Example:

 

RoboHelp for Word Version 10

Expiring the announcement will not delete it but will remove it from the public announcement list. Are you sure you want to expire this announcement?

Are you sure you want to delete this announcement?

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    • Thread How do I set the conversion settings for Word to ignore outline autonumbering for headings?

      How do I set the conversion settings for Word to ignore outline autonumbering for headings?

      I have a user manual in Word that uses outline autonumbering for Heading 1, Heading 2, etc. For example, "1.0 Introduction," "1.1 System Settings" and so on). I know when setting the conversion settings for FrameMake...
      SarahDriskillStewart
      last modified by SarahDriskillStewart
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      How do I set the conversion settings for Word to ignore outline autonumbering for headings?

      in RoboHelp for Word

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      • Thread robohelp for windows 7 or 8

        robohelp for windows 7 or 8

        does robohelp X5 runs on windows 7 or 8? if not what version does and what is the cost to upgrade?
        robohelp for words
        last modified by robohelp for words
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        robohelp for windows 7 or 8

        in RoboHelp for Word

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        • Thread How do I save a document that says it is a web archive

          How do I save a document that says it is a web archive

          I signed up to convert pdfs into word format but now I don't know how to save the converted document into my files. It says it is a web archive and I cannot work with the document. I can't cut and paste. What do I nee...
          renateke
          last modified by renateke
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          How do I save a document that says it is a web archive

          in RoboHelp for Word

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          • Thread Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue  that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

            Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue  that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

            Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue  that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Des...
            Dhrm
            last modified by Dhrm
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            • 4
            Dear All, today i am trying to generate a chm in Robohelp 11, by combining two topics under a single book but again and again i am facing same issue  that is "Cannot open the file: mk:@MSITStore: C:\\Users\..\Desktop\filename.chm"

            in RoboHelp for Word

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            • Thread Search not working in Windows 7, works on XP

              Search not working in Windows 7, works on XP

              Hi folks, We had quite a time getting RoboHelp for Word to work on our new Windows 7 machines. The highest supported combination (of RoboHelp version and Word version) that we were aware of from the postings on this ...
              sdryer
              created by sdryer
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              Search not working in Windows 7, works on XP

              in RoboHelp for Word

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              • Thread My updated help file only opens the TOC/Index/Search

                My updated help file only opens the TOC/Index/Search

                I have to update an old project that uses WinHelp, so I installed RH X5 on an old XP machine. The original help file always opened in a 2-pane window with the ToC on the left and the default topic on the right. My "up...
                BEPubs
                last modified by BEPubs
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                My updated help file only opens the TOC/Index/Search

                in RoboHelp for Word

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                • Thread Generating WebHelp/HTML After Upgrading from RoboHelp for Word X3

                  Generating WebHelp/HTML After Upgrading from RoboHelp for Word X3

                  My client is looking to change the way they generate help for an internal application. Until now, they've been using RoboHelp for Word X3.  I was able to import the existing project into RoboHelp 10 and generate ...
                  StevenHB13
                  last modified by StevenHB13
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                  • 16
                  Generating WebHelp/HTML After Upgrading from RoboHelp for Word X3

                  in RoboHelp for Word

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                  • Thread Upgrade from Robohelp for Word 6

                    Upgrade from Robohelp for Word 6

                    Our company is planning to upgrade the RH that we are using due to the issue on Chrome browser not displaying the TOC and search function not working.    We have been using Robohelp for Word in version 6.&...
                    erskie
                    created by erskie
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                    • 1
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                    Upgrade from Robohelp for Word 6

                    in RoboHelp for Word

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                    • Thread Robohelp for Word 7.0--WinHelp 4.0--Corrupt Word File--how to fix??

                      Robohelp for Word 7.0--WinHelp 4.0--Corrupt Word File--how to fix??

                      Hi All-- I think one of the .doc files in my project is corrupt. When I compile the project in RoboHelp for Word 7, the context sensitive Help (F1) for all the topics in a particular file does not work. However, if I...
                      Jenn_MM
                      last modified by Jenn_MM
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                      Robohelp for Word 7.0--WinHelp 4.0--Corrupt Word File--how to fix??

                      in RoboHelp for Word

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                      • Thread "RoboHelp has stopped working" error

                        "RoboHelp has stopped working" error

                        Hi, I had replied to pgcalc's post with this but since it is a different error I am getting, decided to start a new thread.   I have: -new Windows 7 machine -Word 2010 -RoboHelp for Word 10   But when ...
                        sdryer
                        last modified by sdryer
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                        "RoboHelp has stopped working" error

                        in RoboHelp for Word

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                        • Thread RoboHelp 10 For WORD IE10 & IE11 Windows 7 Word 2010 Display Problems

                          RoboHelp 10 For WORD IE10 & IE11 Windows 7 Word 2010 Display Problems

                          I have applied fixes from Adobe for Blank Topic Panes in IE10 and a blank TOC in IE11. The instructions indicate the fixes should be made in folder RoboHTML which I have done with no solution to the problems. I am won...
                          THJ1
                          last modified by THJ1
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                          RoboHelp 10 For WORD IE10 & IE11 Windows 7 Word 2010 Display Problems

                          in RoboHelp for Word

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                          • Thread This may be a dumb question but is there an upgrade to RH 9 for Word?

                            This may be a dumb question but is there an upgrade to RH 9 for Word?

                            We bought RH for windows in 2012.  It came with the HTML version 9 and Robo Help for Word 8...which must have been upgraded in the background to RH 9 for Word, because that is what is now showing in "About RoboHe...
                            Theodorakis55
                            last modified by Theodorakis55
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                            This may be a dumb question but is there an upgrade to RH 9 for Word?

                            in RoboHelp for Word

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                            • Thread RoboHelp for Word installed from RoboHelp 10 won't work with Word 2010

                              RoboHelp for Word installed from RoboHelp 10 won't work with Word 2010

                              I have a Help project created in RoboHelp for Word 8.  I recently upgraded from Word 2007 to Word 2010 and discovered that RH8 for Word won't work with Word 2010.  So I purchased RoboHelp 10 and have install...
                              pgcalc
                              last modified by pgcalc
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                              RoboHelp for Word installed from RoboHelp 10 won't work with Word 2010

                              in RoboHelp for Word

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                              • Thread Does anyone else have problems with RH Word with Word 2007 when browsing to a link?

                                Does anyone else have problems with RH Word with Word 2007 when browsing to a link?

                                I am just wondering because I've been told it's a Word 7 issue and I have not seen anything in the forum on this.  I know there are not a lot of us still using RH for Word, but there are enough of us that someone...
                                Theodorakis55
                                created by Theodorakis55
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                                • 0
                                Does anyone else have problems with RH Word with Word 2007 when browsing to a link?

                                in RoboHelp for Word

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                                • Thread RH for Word8, Windows 7, Word 2007. Why can't I browse from RH to an HTM or HTML doc? Word Crashes

                                  RH for Word8, Windows 7, Word 2007. Why can't I browse from RH to an HTM or HTML doc? Word Crashes

                                  I know, why are we using RH Word...Non-issue as I can't change at this time.    Here is my problem.  I can not browse from RH to a HTM document.  It's not that I can't put a link in the project, ...
                                  Theodorakis55
                                  last modified by Theodorakis55
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                                  • 5
                                  RH for Word8, Windows 7, Word 2007. Why can't I browse from RH to an HTM or HTML doc? Word Crashes

                                  in RoboHelp for Word

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                                  • Thread Any problems running Windows 7-created help output on Windows XP machines?

                                    Any problems running Windows 7-created help output on Windows XP machines?

                                    Hi, I feel a bit silly even asking this, but I'm not a coder and don't have the technical knowledge to know for sure that it's a silly question.   Background: We are upgrading to Windows 7 from XP in the near f...
                                    sdryer
                                    last modified by sdryer
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                                    • 0
                                    • 1
                                    Any problems running Windows 7-created help output on Windows XP machines?

                                    in RoboHelp for Word

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                                    • Thread Why does RoboHelp 9.0.023 insert unwanted double quotes in the chm file?

                                      Why does RoboHelp 9.0.023 insert unwanted double quotes in the chm file?

                                      RoboHelp for Word inserts double quotes at the end of a topic that has conditional text, I do not see the quotes in the Word document, but the quotes are present in the CHM file.   Using Windows 7, RoboHelp v9.0...
                                      cgcogan1
                                      last modified by cgcogan1
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                                      • 0
                                      • 1
                                      Why does RoboHelp 9.0.023 insert unwanted double quotes in the chm file?

                                      in RoboHelp for Word

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                                      • Thread Unable to generate printed documentation

                                        Unable to generate printed documentation

                                        I'm using Robohelp 9 with Windows 7, office 2007 and trying to generate printed documentation. I've adjusted security in MS Word and go through the setup in single source options in robohelp but when it gets to the po...
                                        gthomson_ca
                                        last modified by gthomson_ca
                                        • 0
                                        • 0
                                        • 9
                                        Unable to generate printed documentation

                                        in RoboHelp for Word

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                                        • Thread Balloon pop-up help menus for context sensitive help using Word files

                                          Balloon pop-up help menus for context sensitive help using Word files

                                          How do you create mouse-over balloon pop-up help menus for context sensitive help using Word files?
                                          MSpring
                                          last modified by MSpring
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                                          • 0
                                          • 3
                                          Balloon pop-up help menus for context sensitive help using Word files

                                          in RoboHelp for Word

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                                          • Thread Generate from Robohelp to MS WORD: Both Word doc map levels (Headings) & PDF Bookmarks are incorrect

                                            Generate from Robohelp to MS WORD: Both Word doc map levels (Headings) & PDF Bookmarks are incorrect

                                            Hello All,   Please review the following problem I am experiencing with my WORD output Document Map / PDF Bookmarks,   Thank you all for your time and assistance,   ~PM   SOFTWARE VERSIONS: WIN 7, ...
                                            ROBOPM
                                            last modified by ROBOPM
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                                            • 0
                                            • 1
                                            Generate from Robohelp to MS WORD: Both Word doc map levels (Headings) & PDF Bookmarks are incorrect

                                            in RoboHelp for Word

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