I’ve purchased a subscription to ExportPDF, but whenever I click the ‘Export PDF to Word’ button, I’m prompted to subscribe!

Version 2

    While you may have just purchased an Adobe ExportPDF subscription, you probably haven't logged into the service yet. From the ExportPDF website, click Sign in at the upper-right corner. Log in to the service with your Adobe ID and password. Now, when you click Export PDF to Word, you'll be prompted to select a PDF file from your system instead of being asked to subscribe. (It can take several hours for your subscription order to process fully.)