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When you cancel your paid subscription your FormsCentral account will revert back to a free account. When this occurs none of your existing forms or responses are deleted from our servers. However restrictions are applied to the account because it is now a free account:
- You can no longer create new forms since a free account only allows one form to be created.
- Paid features that you enabled for your forms will be automatically disabled:
- Question and page skip logic rules will be ignored so all fields will be shown to respondents
- Attachment upload size is restricted to 100kb
- Forms will no longer redirect to your website once the form is submitted
- Email notifications will no longer be sent to collaborators
- Submission receipts will not be sent to respondents
- Payments will be disabled so respondents will not be able to pay for their purchase
- Promotional message will appear on the confirmation page
- FormsCentral branding will be added back to the bottom of your embedded forms
- You will only have access to the first 50 responses that you have collected. If you already have 50 or more responses for a particular form then respondents will no longer be able to submit data (they will be blocked).
After canceling, if you later decide to upgrade your free account to paid then all of the above restrictions are removed and your form will work just like it did before you canceled (we remember all of your settings for paid features and automatically re-enable them). You'll have complete access to your responses and can create new forms.
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