If you are experiencing issues with installing the app and encountering Google Play errors you should try to go through Google's support page since
these issues are not connected to Adobe nor its products.
Problems downloading apps & games - Google Play Help
This applies to all errors except the "Not compatible device" which occurs due to limitations, e.g. of the device software, hardware.
If you still encounter the problem after having tried everything out in the link above you can create a forum post.
The post should include the below information to help us diagnose the issue
- Device (incl. model number in About phone)
- OS (if custom ROM)
- Country
- If you are experiencing it for other applications too
- If PS Touch had successfully been installed in earlier occasions on the specific device
- Any logs (logcat) would be good to have for a later follow-up. Note that since they can have personal information they should not be shared in the post.