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Long time I purchased the earliest version of Adobe Creative Suite Premium (version 1, according to a lady from Adobe who was not able to help me). I have been using Illustrator quite regularly (no problems, even after changing my computer quite a few times). Recently I tried to use Photoshop for the first time (I have it installed on my Windows 7 system along with all the components of the Suite). However, it asks for an activation and neither "over the Internet" not "over the phone" options do not work. I contacted Adobe people on the phone and after a 40 minute waiting I was informed that the older versions of the Suite (1 to 3) are no longer supported and they (the Adobe people) are not able to help me. I was suggested to go to the forum for help - so I am doing it. Anny suggestion how to activate this? To make sure, I have a leagaly purchased Suite with the valid serial number (as confirmed by Adobe during my conversation).
Hoping for some hints,
Andrzej
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The reason is the activation servers were long retired, so your old serial number and install media will no longer work.
Adobe has provided a free installer and serial number for CS and CS2 owners affected by this shutdown.
Download Adobe Acrobat 7 and Adobe Creative Suite 2 products