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Dysfonction of program Adobe Acrobat DC

New Here ,
Nov 28, 2017 Nov 28, 2017

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Helllo,

When i use Adobe Acrobat DC to fill the information with Ui Path ( automatisation), I always have the errors with the message: Dysfonction of program. And then I have to close the program Adobe Acrobat DC. Do you know what the reason is? And how can i fix this problem please?

Thank you so much in advance,

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General troubleshooting

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Adobe Employee ,
Nov 28, 2017 Nov 28, 2017

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Hi,

Could you please share more details on this?

Anh Hongh​  wrote

When i use Adobe Acrobat DC to fill the information with Ui Path ( automatisation),

Also, let us know the dot version of Acrobat you have on the machine: Identify the product and its version for Acrobat and Reader DC ,

Operating system you are using- Windows 7/8/10?

Thank You,

Shivam

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New Here ,
Nov 28, 2017 Nov 28, 2017

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Hello,

It's Adobe Acrobat Pro DC version2015 ( continous) / Version 2015.023.20053

And i'm using Windows 10

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Adobe Employee ,
Dec 26, 2017 Dec 26, 2017

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Sorry for the delay in response.

Could you please try updating Acrobat to the latest version by clicking 'check for updates' under help menu and check if that resolves the issue. You may also download updates manually from this link: DC Release Notes — Acrobat and Adobe Reader Release Notes

Reboot the machine after installing updates and try again.

Keep us posted with the results.

Shivam

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