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Library refreshing in AE

Contributor ,
Oct 12, 2017 Oct 12, 2017

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I created a motion graphics template in After Effects and saved it to my Library.  I then noticed my libraries were in need of some housekeeping so from the web access for my account I deleted 10 libraries down to 4.  When I create another motion graphics template in AE the original 10 library names are still showing even though I can only access the revised 4. 

I'm not sure why the list is holding onto old libraries and I'm not sure how to refresh it?

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correct answers 1 Correct answer

Contributor , Nov 23, 2017 Nov 23, 2017

Thanks for responding Kevin.  I looked into this again now today and everything seems to be working as intended.  I'm not seeing the original problem that I had.  Must have been a full moon.

thanks,

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Adobe Employee ,
Nov 22, 2017 Nov 22, 2017

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Hi JMcNally,

That sounds very odd. Can you please contact us at your earliest convenience here? Contact Customer Care

Please send me a PM if they cannot assist.

Thank,

Kevin

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Contributor ,
Nov 23, 2017 Nov 23, 2017

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Thanks for responding Kevin.  I looked into this again now today and everything seems to be working as intended.  I'm not seeing the original problem that I had.  Must have been a full moon.

thanks,

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Adobe Employee ,
Nov 29, 2017 Nov 29, 2017

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Cool jmcnally, thanks for letting us know!

Kevin

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